If you’re suspended on Amazon or need guidance on your Amazon business, contact us.
Confidentiality: any information provided is 100% protected & confidential under the Attorney-Client Privilege, whether you hire us or not.
The law firm of Amazon Sellers Lawyer is client-oriented, both to current & potential clients. We focus on making the end-to-end client experience—from consultation to invoicing—more enjoyable & efficient.
Choosing to work with a client-centered law firm such as Amazon Sellers Lawyer means that your needs will be met and your preferences will be taken into account—so you can sit back, relax, and trust the process.
We are the #1 law firm helping sellers with Amazon suspensions. We're great at what we do because we have a fantastic team of people working together in our offices around the world in New York, Shenzhen and Yiwu, China.
Experts rely on the Amazon Sellers Lawyer team for information about Amazon seller suspensions and appeals for reinstatement after a suspension:
Sellers’ High Return Rates in 2021 Due to Amazon’s New Extended Holiday Return Policy
Sellers’ High Return Rates in 2021 Due to Amazon’s New Extended Holiday Return Policy Amazon sellers, get ready to handle returns like never before. First, Amazon has extended the time for consumers to return products. So, it’s not just going to be the products that were purchased right before Christmas,
With unparalleled experience in both law and ecommerce, our team is a dynamic firm that has the ability to approach your Amazon issue from every angle.
Digital Events with Amazon Sellers Lawyer CJ Rosenbaum and Team
If your selling account is suspended on Amazon, you’ve lost a product listing (ASIN), been accused of intellectual property infringement, or you’re developing a private label brand and need to protect it, contact Amazon Sellers Lawyer for a free consultation.
It was a great pleasure speaking with Jenn McDonald & Marisol. They help me a lot I was able to point myself in the right direction. I originally called them to just get some answers on IP claims and how to better handle them. I’ve been using their website and looking at many of their YouTube videos which are a great reason for information especially for Amazon Sellers. I am looking forward to retaining their services and working more with them.
Angel P.
19:31 08 Jan 21
It was a great pleasure speaking with Jenn McDonald & Marisol. They help me a lot I was able to point myself in the right direction. I originally called them to just get some answers on IP claims and how to better handle them. I’ve been using their website and looking at many of their YouTube videos which are a great reason for information especially for Amazon Sellers. I am looking forward to retaining their services and working more with them.
Angel P.
19:30 08 Jan 21
In my second month as a professional seller on Amazon, I received an IP complaint with a corresponding warning that my account was under review and in danger of possible suspension. After considerable panic, and hours of watching Utube videos on resolving IP issues. I found Rosenbaum Famularo, P.C. As advertised, their consultation was free and extremely helpful. I spoke with Marisol about my situation and she was amazing!! She is a great listener and advised me on a course of action. After I spoke with her I was able to proceed with tackling the IP problem. I highly recommend contacting this firm if you have any Amazon seller legal concerns, the consultation was free, friendly, helpful, and unhurried. I felt Marisol really cared about my situation and felt her genuine concern. A breath of fresh air in an often dismal world. Thank you!!!
Linda Y.
23:38 05 Jan 21
I have called on new years day and I got them on the phone. Very professional.Happy new year !Thank you and Best Regards
ŞAFAK B.
15:46 01 Jan 21
I worked directly with Anthony Zhang to resolve some complicated amazon issues, and he went above and beyond to work on the issue and to fully understand the situation. I rarely write reviews, I actually almost never write reviews, but this one is absolutely necessary to do.I wasted my money on consultancies and on people that claim they know how to resolve amazon related issues. AND THEY REALLY DON'T, they don't have the knowledge, they don't have the experience, they only have templates stolen used from law firms. save your money and hire this firm. I personally only worked with Anthony Zhang, but I can safely assume that the entire law firm culture aligns to how I was treated by Anthony. I can write so much, but to keep this short and to the point. I believe that they are super diligent and impactful. they never promise results, but they promise they would do every thing to help you get what you need done.Thanks againAnd special thanks to Anthony Zhang, he's a beast!!!
Feras A.
17:14 29 Dec 20
The best Ive worked with!
Feras A.
17:05 29 Dec 20
they are simply amazing they help you with everything they can even if they didn’t take your case!!
they are honest and care more about giving the best service than money , Jenn McDonald and Marisol are so knowledgeable and helpful
they are honest and care more about giving the best service than money , Jenn McDonald and Marisol are so knowledgeable and helpful
Hossam A.
22:24 26 Dec 20
Several months ago our Amazon account was suspended due to some complications. David Miller, who managed our case, was reliable and resourceful and went above and beyond what we paid him for to get our account reinstated.
Strawman S.
22:15 21 Dec 20
Several months ago our Amazon account was suspended due to some complications. David Miller, who managed our case, was reliable and resourceful and went above and beyond what we paid him for to get our account reinstated.
Troy V.
22:13 21 Dec 20
They were so awesome I recommend them they help me so much
Tyrone H.
18:57 17 Dec 20
Very helpful and no nonsense people. I was helped by Troy Goldberg, who gave me a clear assessment and game plan, with very reasonable pricing. I was very naive to the shady practices that occur on the Amazon marketplace and they helped me to learn about and deal with them.
Jason
16:31 16 Dec 20
Dealing with Scamazon as a seller is a nightmare. I spoke to Nicole this morning and while we will not persue anything further I greatly appreciated her honestly with the matter. There is something to be said about hiring a professional when you need one.
Michael T.
19:08 15 Dec 20
I called hoping they could shed some light on my account deactivation. Dealing with Amazon is like wondering around in the dark without a flashlight. I spoke with Jenn who was amazingly helpful! They seem to have a genuine interest in your success. I highly recommend!
Where Z.
19:19 10 Dec 20
Honest and Helpful. Thank!
LLS H.
20:39 09 Dec 20
We managed the reactivation of our Amazon seller account with the incredible help of Anthony Zhang. He was very attentive and predisposed from the very first moment, besides being highly professional.Honestly 10/10 would recommend the service.
Mariano P.
17:52 09 Dec 20
I faced a baseless claim that had serious impact on my Amazon Seller account health. The issuer of the complaint then failed to respond to repeated inquiries. My counsel from Rosenbaum Famularo was great! After Amazon refused my appeal he was able to articulate the lack of fair treatment, escalate the matter to the right parties within Amazon, and cause the complaint to be withdrawn. My Seller health is restored and I am a happy client.
Ed C.
21:00 08 Dec 20
Highly recommended! CJ is very knowledgeable and provided a valuable consultation.
Websurge A.
20:46 08 Dec 20
Great work done by Rosenbaum Famularo, P.C Their POA worked liked a Charm to get an ASIN reinstated for a fake patent complaint. Special thanks to Jacques Lavaud for clearly understanding the case and creating a POA accordingly. 100% worth it.
globose W.
15:52 05 Dec 20
Great service. Very helpful! Recommended
chris H.
17:10 04 Dec 20
As a Reliable Education Member from New Zealand, I was passed on CJ Rosenbaum's contact after trying to open an Amazon Seller Account for 12 months.Mr Rosenbaum graciously gave me some time free of charge to give me some suggestions and a plan forward to work through meeting Amazon's requirements.Thanks so much! I greatly appreciate your kind assistance !
Cy an Nomi W.
16:42 03 Dec 20
I was having a copyright issue concerning a counter-claimant on Amazon.com. After researching law firms who specialize in copyright law, I decided to call Rosenbaum Familaro, P.C. CJ Rosenbaum answered my call and immediately put me at ease. He knew my concerns and was so generous with his time in explaining my options and imparting rock solid advice. THIS is the law firm to go to if you need legal advice and/or representation in matters of copyright and intellectual property rights. Highly recommended!
Marty G.
04:00 03 Dec 20
I spoke with CJ and had a consultation. He gave great advice and gave me specific steps to follow. He said the consultation was free and I even tried to offer him money for his time and he said he just enjoyed helping and did not want the money. I am really appreciative of the advice given and will recommend to any one that needs helps!
Dustin K.
18:33 02 Dec 20
The most professional law firm working on Amazon issues.Received call back the same day On Black Friday after Thanksgiving.The Partners CJ Rosenbaum and Robert Seagall both reviewed my case and helped me to resolve my issues. AAAA+++++
Ron J.
21:47 27 Nov 20
Highly recommend these guys - got back to me on Thanksgiving itself. Highly responsive!
Manu M.
23:56 26 Nov 20
C.J helped me so much, answered all my questions and made sure I am protected and taken care of. Would definitely recommend him.
Eitan T.
01:14 25 Nov 20
Spoke to CJ directly. Great personality, easy to talk to.CJ is honest and doesn't beat around the bush about litigation options if you want to go that route.No upfront costs and he lays down any costs that you will need if you choose to go down that road.CJ provides you with pros and cons unlike other lawyers so that you can make your decision with confidence.If I every need a lawyer for my business, CJ is the guy to go to.
Tony A
21:57 23 Nov 20
I had a great consultation. Very helpful and honest I would recommend to anyone who has issues with amazon. I called on a Sunday and they returned my call within a few minutes. Very knowledgable about the amazon algorithm and how things work.
Cindy E.
16:11 22 Nov 20
I would like to express how much I appreciated the help I have received from Rosenbaum Famularo, P.C. in resolving my listing suspension. Specifically, I was very impressed with how they were able to start on my case right away, how they made themselves available and kept me up to date on everything that was going on, as well as the professionalism in the responses/appeals that they have prepared for me. I would highly recommend them. A special shout out to Anthony Zhang who looked after my case and helped me get my listing reinstated! You are a life saver!
Michael O
22:23 21 Nov 20
Excellent service, highly recommend!
Ian N.
10:50 21 Nov 20
I'm super thankful to Jennifer. She was extremely professional and knowledgeable about my particular situation regarding my Amazon seller account. I can sincerely say that I'll sleep better tonight knowing that there's help available from professionals willing to take on Amazon. Thank you!
Ricardo R.
18:08 18 Nov 20
Great experience working with them. Gave me all the time as if I was the only client and addressed my issues I was having with my Amazon business. Defiantly recommend if your in need of the services they have to offer. Thanks Jenn, rob and Neil.
Moe B.
16:20 18 Nov 20
We are a large amazon seller and an account of ours was shut down. I spoke with CJ and he advised us about some options and ultimately asked us not to work with him until a later date. Even though this meant not getting business he still helped steer us in a good direction for the business overall. Definitely helpful and trully appreciate the proffessionalism.
Brandon R.
14:49 17 Nov 20
Amazing!! I have been working with them for more than 2 years. Very professional and responsive. Definitely you can trust!
Daniel C.
19:58 12 Nov 20
Great firm - we didn't need an amazon lawyer just yet but wanted a firm on retainer - he wouldn't take my money until we had an issue! Rare ethics.... CJ spent 30 minutes on the phone with me just to point us in the right direction...If / when we need a firm, this will be our very first call
Anthony F.
19:04 12 Nov 20
Troy was very helpful, responsive and provided a ton of value without us even being a client. Will definitely use Rosenbaum Famularo in the future for any Amazon seller issues. Thanks again.
All Things Variety T.
15:10 12 Nov 20
great lawyer! spoke to me saturday morning before holloween 10/31/2020 gave me great advice absolutely free!was straight up and honest with me!highly recommend!5 stars
I'm Telling You This Is I.
14:21 31 Oct 20
I called their free consultation number asking for help and to my surprise, it was Rosenbaum himself on the other end of the call on Saturday at 09:00 am!!. I mean, thank you Rosenbaum for accepted this call during weekend/holiday season and for being very friendly and helpful. Highly recommended!
Anas S.
13:23 31 Oct 20
This guys are great! I called with an Amazon Issue and they told me to not hire anybody yet and to not spend money in something that could affect me. Even if they could have charged me for the advice, they helped me beacause they knew it was not somthing we needed to work at this time and that It could affect me. They are real lawyers. Thanks.
Throwback T.
20:51 30 Oct 20
What can I say! Vincent is the man. Our ASIN got pulled on tuesday following a copyright/listing error, and by thursday evening we were back up and running. Cannot recommend them enough. Thanks again Vincent, and big thanks to Jenn too. She was super helpful as our initial point of contact!
Alexander R.
21:31 29 Oct 20
I had a question regarding my account with Amazon and decided to call. This was on a Sunday afternoon, I was expecting to hear a recording or from an answering service. To my surprise, CJ answered the phone and I was able to talk with him about a few questions. He was very helpful and I am looking forward to my follow-up call with him. Highly recommend!!
K S.
17:34 27 Oct 20
Called after business hours, got CJ on the phone and he was amazing. He was very honest and gave tremendous advice, I highly recommend him and his teams services.
Scott A.
23:00 26 Oct 20
I called on a sunday and immediately got some great advice from CJ himself. Most legal services are closed for the weekend so this just goes to show the effort they put into customer service. I now have a good plan of action going forward. Highly recommend CJ and his team for anything Amazon.
Reggie Y.
20:58 25 Oct 20
I am in Romania and I have called on Sunday the Lawyer company Rosenbaum Famularo. CJ Rosenbaum has answered the call and provided me with support even if it was Sunday and he was driving. I highly recommend their services, they are very supportive even if this was for free.
Iacob E.
16:58 25 Oct 20
Cj Rosenbaum was incredible to work with! I called nearly 15 places hoping to receive assistance with questions about my amazon company and nobody was able to provide a solid answer until speaking to Cj. It was 7pm on a Friday night and he made himself available to speak with me even being so far outside business hours. He was very patience and kind, never rushed me and was able to answer my questions in details. If you need a great attorney look no further.
Chantell P.
23:09 23 Oct 20
Called back with 20 minutes of my online inquiry submission. Informative and willing to take the time to listen to issues.
Tropical T.
16:02 23 Oct 20
I called them pretty late to get some advice on a suspended Amazon seller account and Mr Rosenbaum himself picked up and helped me with what to write in my appeal. Definitely going to be going back next time I have any Amazon related issues!
Shan A.
23:43 21 Oct 20
I will more than recommend them. They will be my only people to call to when I will have another problem with Amazon. Great Job!
Rena A.
15:00 21 Oct 20
Wow! Just Wow! It was the best experience in my life with legal representative. We are seller on Amazon and had some issues with inbounds FBA. Before I called them my partner asked if I checked company's reviews, are they good to talk to? I'm glad I did contacted them. Mr. Rosenbaum is phenomenal. If I will ever have a problem again with Amazon he would be the only person I will call. Thank you.
Freolla C.
14:58 21 Oct 20
Brett Sondlike is an excellent professional. Super helpful and knowledgeable with practical advice tailored to my needs. Can't recommend enough!
Samuel T.
04:51 20 Oct 20
Needed advise about Amazon Seller account. Put him a message on their webpage and got a call on Saturday and got a free advise. Thank you
consuelo W.
20:54 17 Oct 20
Im in Colombia and I just spoke with CJ Rosenbaum, this guy IS AMAZING.He personally answered the phone, at 8:30 pm, while he was attending his parents due to health issues. And I didnt even pay him.This guy is the real deal. I would recommend him in a heart beat!
Juan Manuel V.
00:33 16 Oct 20
I had the good fortune to speak with Brett Sondike concerning my problem with Amazon. I knew that Rosenbaum Famularo was a reputable firm who specializes in helping Amazon sellers and had high expectations. You can imagine my excitement when Brett EXCEEDED them! He is professional, courteous, knowledgeable and genuinely interested in helping. If I could mark 10 stars I would. Brett went the extra mile in his efforts to assist, for which I am most grateful. Highly recommended does not begin to describe the expertise and service level Brett provided. He is an asset to a firm that is already known for being a cut above with a true desire to help even small mom-and-pop operations like ours.
BlueJays L.
21:06 15 Oct 20
Declan Levine helped me with my Amazon account deactivation, on time and friendly response to my all emails, very professional and Highly recommend!
Ninaz R.
00:33 15 Oct 20
Declan Levine helped me with my Amazon account deactivation, on time and friendly response to my all emails, very professional and Highly recommend!
Ninaz R.
00:32 15 Oct 20
Do not hesitate to call Rosenbaum Famularo, P.C. for help with you Amazon business issues! So happy I found them. They are now my go-to attorneys for any legal help I may need with my Amazon business. I can't say enough good things about Jenn McDonald and Kerry McDonald. SOOOO HELPFUL and SOOOO NICE to deal with. Super honest and fair, I feel like they really care about me and my business. They definitely have my best interests in mind. Jenn was so kind, so patient and helpful with me. Gave me really great advice. If you need help, call them today.
Frank D.
21:46 13 Oct 20
Do not hesitate to call Rosenbaum Famularo, P.C. for help with you Amazon business issues! So happy I found them. They are now my go-to attorneys for any legal help I may need with my Amazon business. I can't say enough good things about Jenn McDonald and Kerry McDonald. SOOOO HELPFUL and SOOOO NICE to deal with. Super honest and fair, I feel like they really care about me and my business. They definitely have my best interests in mind. Jenn was so kind, so patient and helpful with me. Gave me really great advice. If you need help, call them today.
Frank D.
21:45 13 Oct 20
These guys are the real deal and they care about your business. They gave me their time and attention with no expectations. Outstanding service, great team.Thanks CJ!
Ahad V.
21:24 12 Oct 20
Mr. CJ was very helpful and honest. His advice about how to deal with Amazon was valuable. I highly recommend.
Walter W.
18:13 07 Oct 20
So grateful for taking the time to listen and answer my questions. He even offered to help without even charging me anything. I appreciate the encouragement as well. Thank you so much!
Soo H.
21:51 05 Oct 20
Solid advice on a Sat while he was at his kiddos tee ball game...
Parker W.
21:36 03 Oct 20
I called in on Sunday, and CJ was willing to assist me to my suspension issue. He provided good resources and gave me detailed advices on how to write a strong appeal to reinstate our account.
Tien N.
08:54 29 Sep 20
David helped me big time with potential amazon issues and legal issue may with selling certain branded products. Very clear, concise information given. Extremely reasonable and would recommend to anyone with a potential issue relating the sales of products on amazon.
Infinite S.
19:52 22 Sep 20
Just spoke to Brett Sondike. He answered all my question about Product Safety Issues warning in less than 5 minutes.
Alexey B.
15:31 22 Sep 20
Always helpful advice and I know I can count on the em when or IF i get into a jam!
John C
22:12 21 Sep 20
I spoke with Neil and was impressed with his knowledge of type of situation. He knew what I was going through and seemed to have a solid game plan.
Marshall M.
21:10 21 Sep 20
I had a complicated and urgent Amazon FBA problem on a Sunday afternoon. I called the toll free number - CJ answered, spent 15 minutes listening my issue, and gave me great advice on how to proceed on my own. I might end up not even needing legal help resolving this, but if I do CJ will be my attorney.
Andrew T.
19:29 20 Sep 20
An excellent service, very helpful Brett Sondike
Yehoshua A.
20:39 14 Sep 20
Called in for some help. They were very nice and helpful didn't even charge me for some great basic info. Told me if I need more help to just let them know. And that if I needed there services they would be happy to help
Lj
19:11 14 Sep 20
they are professional and specialized in e commerce, we contacted Brett in that firm and he was very helpful and friendly.
Theo Micheal D.
18:09 14 Sep 20
the customer service is amazing ,Brett was helping us through the process for amazon seller issue , it was a very friendly and professional advice that we got from him , it was valuable information ,I would defiantly recommend this firm for all your internet ,e-commerce and corporate legal advices.
Moe E.
18:07 14 Sep 20
I was frustrated and called the Amazon Sellers lawyer this weekend on a Sunday after receiving a suspension email from Amazon. Jennifer spoke with me for a lengthy period of time and answered all my questions. And she told me whether you hire us or not we are here for you, we understand how important your business is to you and your family! That’s the kind of law firm I would like to do business with....so kudos for the free consultation even on a Sunday!
Omar N.
15:29 14 Sep 20
If you take amazon business serious, make sure you guys have them take care of you for any amazon listing and amazon account re-instatement issues. They are the best out there to help you when amazon gives you so much trouble. If you are thinking twice to choose these guys, you are making a mistake. They do some real quality work in analyzing your case and appealing appropriately. Kerry McDonald and Anthony Zhang helped me one on one to resolve my issue faster. I had Two listing re-instated in the last 10 days.They are just the best when dealing with amazon re-instatement issues. I will be a life time customer with them.Thanks a lot guys, it's a delight to work with you all.RJ
Raijen B.
15:04 14 Sep 20
CJ answered my phone call at 08:31 PM on a Friday Night and provided great value. Ultimately keeping money in our pockets and focused on Q4
Kevin O.
00:37 12 Sep 20
Highly recommend this firm. I am a brand new seller and CJ gave me his time and respect, even taking the time to call me on a Friday evening to answer a question he wasn't getting paid for. He explained how I could solve my issue and that it wasn't something I needed to hire them for, which I really appreciated and it shows they have their clients' best interest in mind. I look forward to hopefully working with them in the future.
Emily C.
22:26 11 Sep 20
I needed immediate assistance, so I called on a Sunday morning at 9:40 AM and CJ answered immediately - superb service!! He is a professional, very responsive man who has his best interest in mind. We are glad we found them to work with! Jennifer, the assistant, even helped me on that Sunday too. She is so friendly and knowledgeable. Jacques was our paralegal, he did an amazing job writing a very thorough plan of action. His first plan of action was successful and my ASIN was reinstated in a few days. Thank you so much everyone!!!! I highly recommend them - saved us from losing sales for weeks or months!
Health Highness & Jenree C.
17:27 04 Sep 20
I had an hour consult and was very informative. I highly recommend this company.
Patrick A.
14:58 04 Sep 20
Brett Sondike is absolutely professional and helpful employee. He give enough information to understand what was going on my case. Thanks again, Brett.
Hassan W.
15:35 02 Sep 20
Super professional, quick response and interaction. Good thoughtful conversation that takes into account business perspective.
Hugo F.
03:42 02 Sep 20
Jenn Mcdonald kept me at ease. I had several questions regarding IP issues I was having with Amazon. She was able to answer several of my questions promptly and she was very informative. The conversation we had was completely free and she was willing to go up and beyond to help.
Ashley C.
22:43 27 Aug 20
Spoke with me for 30 mins and gave best possible advise. No sales pitch just pure advise and eagerness to help. Thank you CJ !
Ezra K.
20:24 27 Aug 20
Amazon Sellers’ Lawyer did a great job for us. Our account was deactivated, and with the pandemic, Amazon wasn’t even looking at the problem. The legal team got to work, and we’re selling again! I hope never to have to go through all that again, but if I do, I’ll know who to call.
Sebastian D.
13:33 25 Aug 20
Amazon Sellers’ Lawyer did a great job for us. Our account was messed up, and with the pandemic, Amazon wasn’t even looking at the problem. The legal team got to work, and we’re selling again!
Sebastian D.
13:30 25 Aug 20
Very satisfied, very efficient in solving problems, very patient, especially Bruce Chan, I asked him any questions I had, he was always very attentive to answer my questions, I really appreciate it!
TONY G.
06:42 25 Aug 20
Rosenbaum Famularo is one of the best, most adept law firms I have ever seen when it comes to representing Amazon sellers and the legal complexities that their businesses can face. If you want the best legal counsel that's actually on your side as an Amazon seller, where legal experts will respond to you quickly and help you make the best decisions, then by all means engage the law firm of Rosenbaum Famularo. They're simply the best in the business.
Ian F.
07:01 22 Aug 20
Awesome advice, and really appreciate the time.
Team C.
21:21 20 Aug 20
Wonderful law firm. Extremely knowledgeable. The legal advice we received (attorney CJ) was tremendous in assisting us with our Amazon business. THANK YOU!!!
Whip-It I.
18:30 20 Aug 20
Jeen was very helpful . thank you very much
Teo R.
15:19 18 Aug 20
those guys were really helpful
Mian Z.
19:25 17 Aug 20
Very helpful and informative law group. As an Amazon seller I had an urgent matter and needed advise on what to do.I called this law group on a Sunday and surprisingly was directly connected with CJ. He answered all of my questions and gave me great advise on how to move forward with my issue. Very happy I reached out.
Jeff K.
16:39 16 Aug 20
Australian Amazon seller - Getting ASINs back up. Thorough and courteous, do what it takes attitude - Thanks CJ
Brad C.
13:59 11 Aug 20
CJ was awesome on the phone and helped answer any questions. Looking forward to continue working with him!
Austin B.
17:41 06 Aug 20
Got a call from CJ, to discuss a counterfeit claim on Amazon. He went above and beyond to inform me exactly how to go about resolving the issue. Highly recommend!
Sean V.
17:15 06 Aug 20
I worked with Declan and he was fantastic and helpful. Truly went out of his way to help me. Thank you.
Matt M.
23:40 05 Aug 20
Top-rate law firm - immediate results after one phone call or email to them - highly, highly recommend! Thanks for your help, CJ!
lance S.
14:10 05 Aug 20
I have to thank Jake and Bret for their adviceAlso I need to thanks Bob and Algo Team for putting up last Sunday Summit Webinar , that was great and give me the opportunitty to meet this guys plus others tooJake and Bret they talk so clear and right to the point. I will recomend this firm specially for any Amazon issue, they are really experxts on itThank you all againincredible I am talking good about lawyers hahaha you are the best !!
jorge P.
19:31 04 Aug 20
Jake and Bret they talk to you clear and sincere, no roundabouts great guys. I hope I dont need them but if one day I have an issue with Amazon, I have not doubt this are my guys!
Thanks
Thanks
Jorge A P.
19:23 04 Aug 20
They're making prompt replies. I have talked with CJ directly, he told me what i have to do without for free. He basically told me not to pay him or to anyone for what I needed. Honest and helpful person. Recommended
Eren E.
13:56 04 Aug 20
Kerry, Anthony & Bruce did an excellent work for my case. My account was reinstated right on the next day of the day I filed the appealing documents which was drafted by their help. The crew have great experience of E-commerce cases and always offer me promptly advise.
Susan Y.
11:16 04 Aug 20
They helped me to solve the problem that I've worried for half a month! As a seller I focused on my business but when it comes to clauses or cases I really can't figure it out by myself, Bruce is an expert in this field and very reliable. Thank you so much!
Zhang M.
07:16 04 Aug 20
Very professional lawyers! They helped me a lot🥰
Layla J.
04:25 04 Aug 20
very professional lawyers with great patience
Mastten
04:23 04 Aug 20
CJ and everyone here is great! I had a question at 7pm and he got right back to me with the answer! One of the best connections from TWF! I would highly recommend Rosenbaum Famularo PC to anyone, especially professional Amazon sellers.
Kelly G.
23:14 03 Aug 20
I reached out to Rosenbaum Famularo in the morning with an inquiry about a contract I wanted reviewed and I received a quick response to my request in the afternoon. I spoke to one of the partners and got very clear and specific guidance on how to proceed next. I highly recommend RF, P.C. if someone needs any assistance related to selling on Amazon.
Michelle M.
20:54 03 Aug 20
Great Guys! very informative and very helpful.
Marcelo S.
13:38 01 Aug 20
I called to inquire about an ASIN that was suspended and was able to speak with Mr. Rosenbaum. He gave me some great advice on how to get my ASIN unsuspended. This is a low revenue ASIN and couldn't bare the costs to use his services. However, the free advice that he gave me has put me on the path to getting the complaint owner to retract their complaint. Thanks for all of your help.
Joseph C.
14:57 30 Jul 20
Great firm were able to reinstate us back on Amazon After multiple copy Right infringements Firm that actually knows what they’re doing 🙌🏻🙌🏻🙌🏻
John D.
16:29 28 Jul 20
Absolutely amazing Law Firm - I’ve had an issue with Amazon and this firm has just been giving me free advice. At no point whatsoever did they ask me for any money or anything to get this sorted out - they give you well throughout advice and their top priority is to help you first before anything.If you need help with any issues you have with Amazon contact them.They truly care about Amazon Sellers everywhere and care
Arjan A.
23:33 27 Jul 20
Brett provides a professional an very courteous service, he answered all my questions and provided valuable information. I strongly recommend them for their legal service. Thank you for your help.
Carlos C.
19:53 23 Jul 20
Great and professional review! Spoke with CJ and received valuable advise on my Amazon business! Highly recommended !!! Gave me an advice without charging!
Andrey B.
15:39 22 Jul 20
I had a 30 minute phone call with these gentleman and within about 5 minutes they were able to figure the exact problem I was having and gave specific information that set me on the road to getting the problem that I was having taken care of. If I could give a 6th star, I would.
rhofacre
01:38 22 Jul 20
I contacted CJ's office because I needed help with 3 issues. CJ got back to me himself within about 4 hours. During our 15 minute phone call, CJ gave me 2 great resources I did not know about, and he told me about a possible solution to fix my suspended UK account. Great stuff!
Eric O.
18:54 20 Jul 20
What great people at this company! I had many questions for them and received a lot of free advice! And I didn’t even have to wait to get a response to my questions. Responses came within an hour! The responses were friendly, well thought out, and useful information was provided! Highly recommend!
Ambrosia W.
18:29 20 Jul 20
Look nowhere else as this is definitely the best place to resolve any issue for Amazon sellers .
LJZ T.
20:16 19 Jul 20
Excellent Attorneys CJ very professional and great experience overall.Thanks
Bobble F.
17:55 19 Jul 20
6 stars! Top notch experts who know their craft AND care about getting results!! If you are thinking of retaining legal representation for Amazon related issues they will do their best to get you a favorable outcome.After months of getting "canned" responses from Amazon to fix an issue they rolled up their sleeves, took action and were able to get the issues resolved. They are now our go to firm for dealing with stubborn Amazon related issues.
Rolando R.
21:11 16 Jul 20
We contacted them with urgency and they responded in less than 24 hours. they solved our issue and my amazon account still runing . strongly recommend them
David T.
14:52 15 Jul 20
Called and had questions about my Amazon account. They tried to help as much as possible and sent me some helpful information. Thanks BrettI would recommend them to others.
Captain P.
15:05 14 Jul 20
Very helpful. there for us when we needed them the most. Very responsive too!
Tyler D.
19:18 08 Jul 20
Very Helpful for Amazon issue..
Michelle M.
15:46 07 Jul 20
Very Good Service. Super prompt reply. Provided me free advise. Highly Recommend!
frenda W.
17:01 06 Jul 20
Very professional. Our link in Spain was complained of infringing Apple's appearance, so it was removed. Shuffle, Bruce and Kerry give us effective suggestions quickly and our link back to normal soon. They have a lot of experience, definitely recommend them.
Meichi D.
09:33 06 Jul 20
I have a great experience with CJ . Jason Powell is who help me get my account reinstated . He is very professional . High recommend .
Taoguang L.
21:15 02 Jul 20
I am extremely satisfied with CJ. Jason Powell is professional, knowledgeable. My account was reinstated in 3 days. Hight recommend .
Tao L.
21:09 02 Jul 20
Jason Powell did great work to help us reinstate our account. thanks so much for the help. really appreciate. Strong recommend to all my friends.
Jm Z.
17:02 01 Jul 20
I worked with Shuffle and Kerry at Amazon Sellers' Lawyer this month on a tricky IP issue. I was impressed with the attention to detail in both their advice and written submissions. Would use them again without hesitation.
Cameron W.
09:27 30 Jun 20
I called on a Sunday just to see if the 1-800 number would work from Canada. It did, and to my surprise CJ the founding partner answered! I explained to him the issue I was having with Amazon and he asked me some pointed questions that put my situation into context, and gave me a clear direction on how to move forward. He also stopped me from taking a step that could have done permanent damage to the listing. Great service from what I can tell so far, and I plan to hire them for my Amazon issue.
Farid I.
19:24 28 Jun 20
Very helpful and knowledgeable law firm They really took their time to review the entire case and came back with an amazing appeal that got us back up in running in less than a week while another firm let it drag on for 2 months with a poorly formatted appeal. Jason Powell was my point of contact and was a pleasure working with him. Highly recommend these guys for any issues.SP
Sandip P.
19:52 24 Jun 20
Very helpful and knowledgeable law firm They really took their time to review the entire case and came back with an amazing appeal that got us back up in running in less than a week while another firm let it drag on for 2 months with a poorly formatted appeal. Jason Powell was my point of contact and was a pleasure working with him. Highly recommend these guys for any issues.
SP
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Sandip P.
19:52 24 Jun 20
I initially spoke with Brett Sondike about my issue. When I called about a case I submitted, he called me back immediately and sent me the resource I needed to write my own plan of action.
Melanie P.
20:27 17 Jun 20
When I wrote the team, I had contact with Jenn McDonald, who from the first moment showed incredible assistance in my concerns and problems. I wish the official Amazon Seller team would have agents like Mrs. McDonald and her team. I am very happy with their service and I would highly recommend it to any customer who is going trough any process related to Amazon.
Mane T.
20:25 17 Jun 20
Brett Sondike answered my questions clearly, professionally and also gave me suggestions to help me with my issue. This was my first chat with Rosenbaum Famularo, P.C. and it was a good experience. I will feel very comfortable with their help in the future.
Virginia S.
19:41 17 Jun 20
Brett was VERY nice and helpful! Very helpful with free advice! They are willing to help anyone with any issue and are very nice about it!
Kurtis S.
17:19 17 Jun 20
Amazing service. Anthony and his team are the best, thank you!
Greg K.
14:46 17 Jun 20
Thank you Anthony. Vey professional approach, quick response, fantastic work! I am lucky to know you and your Team.
Dusan M.
06:20 16 Jun 20
Very professional. All communication has been clear and in a timely manner. We got positive results and I am very happy to do business with this company. Based on my experience I will recommended this team to my friends and everyone.
Wheels N K.
03:53 11 Jun 20
Very professional. All communication has been clear and in a timely manner. We got positive results and I am very happy to do business with this company. Based on my experience I will recommended this team to my friends and everyone.
Vyacheslav L.
03:52 11 Jun 20
Thank you Brett Sondike for welcoming us into Rosenbaum Famularo firm! We appreciate your help and expertise.
Seann B.
18:20 10 Jun 20
Resembaum Famularo P.C is a very profesional Law Firm I was lucky to have a consultation with Brett Sondike. He was very patient with me explaining me advice about Amazon Counter fitting. Brett has an excelent knowledge on the Amazon game. He gave me amazing advice and I want to thank him very much for our call this morning.In the future I would make sure to contact Rosenbaum firm for any Amazon Advice
Aaron F.
16:24 10 Jun 20
Jason was great! Patiently explained every step.
eliezer T.
15:46 09 Jun 20
Vincent Famularo went above and beyond what was expected. Helped us resolve a complex case and got our account reinstated. Our case and concerns were treated with respect and urgency. We would highly recommend their services.
Assurant S.
20:11 08 Jun 20
I was lucky to have used CJ and his team services. It was my first time dealing with a law case and honestly, it was the best experience going with them. I had a price-gouging law case and it was quickly resolved with just one phone call with the state AG. No extra time was needed, straight forward with his services and always keeps his client's best interest in hand. If you need his services for account suspension or anything related to price gouging etc. I highly recommend CJ and his team. 5 stars from me.
Amir B.
20:01 04 Jun 20
I worked with Jason Powell who helped me get my ASIN reinstated. Jason was clear on what we needed to do and the info we needed to provide. Our appeal was successful on the first try.
M. M.
20:38 03 Jun 20
An Amazon competitor filed a false counterfeit claim. Jason Powell and team were able to successfully appeal to Amazon, getting the ASIN reinstated; as well as the false counterfeit claim removed from our Account Health Dashboard. 5 star service!
Lee N.
19:18 02 Jun 20
Rosenbaum Famularo, P.C. were instrumental in getting our seller account reinstated. As a Goodwill, our situation was unique but the team at Rosenbaum Famularo, P.C. were well prepared to help us. They communicated regularly and kept us up to date on the process. Alexa and David were great to work with and we are very grateful for the work they put in on our case. If you are dealing with an account suspension, I would highly recommend getting help from the professionals. Rosenbaum Famularo, P.C. are very good at what they do.
Sam J.
18:17 29 May 20
This firm is awesome and gives great consultations. I spoke with Brett Sondike , and he knows his stuff when it comes to issues that sellers may have on Amazon.
James A.
23:10 27 May 20
They really help out and provide free consultation when you're in a bind. Honesty and Integrity definitely come to mind. It could be very easy to be taken advantage of and have an attorney tell you yes you need their services even when in reality you do not.The free consultation I received gave me everything I needed to have peace of mind. They will definitely be first to come to mind if I ever need to get something legally taken care of for my online business.Jenn McDonald was the one who helped me out. I was very appreciative of how informative, thorough, and all in a timely manner!Thank you guys so much for your services!
John G.
19:48 27 May 20
A big thank you to CJ and the team in particular David Miller for preparing a great plan of action to have one of our SKU’s reinstated.One Day Amazon decided that we were selling old as new. I feel without their professional knowledge we would have been going back and forth for months to get a favorable result.With the help of Amazon Sellers' Lawyer we were back up live in less than a month.
Margaret J.
05:38 27 May 20
Brett was helpful with options
Eddie S.
18:24 26 May 20
I was dealing with listing hijackers for over a year and was losing sales, getting bad reviews and losing sleep at night because hijackers were infringing on my trademark and brand by selling a generic/knock off product as if it was mine. I tried to get help through Amazon Support on several occasions by opening a case and nothing was ever resolved, it always remained in pending status. Until I contacted the law firm of Rosenbaum Famularo P.C where one of their top attorneys Rob Segall took my case and within 2 weeks the listing hijackers were gone and everything started to get back to normal. This is definitely a law firm and attorney that you want to keep on retainer, because you never know when you're going to need their services. Thanks again Rob you're the best.
Tony M
06:32 25 May 20
Rosenbaum Famularo are professionals and worked hard to resolve my issues. Rosenbaum was on top of my case and helped me alot I could not have requested a better overall experience!!
Yonatan S.
19:03 24 May 20
Brett Sondike listened well to what my situation was and gave me advice that was practical and reasonable for my issue. My case is not big enough to move forward with Mr. Sondike, but he pointed me to the logical next step.
Diane W.
00:13 23 May 20
Professional
Mily L.
07:35 21 May 20
Account was suspended due to IP complaints, and we went to this firm just crossing our fingers. Turns out we're totally glad we went this route - David Miller got our account reinstated within a week! We're very glad we worked with them.
Daniel Y.
18:08 20 May 20
Account was suspended due to IP complaints, and we went to this firm just crossing our fingers. Turns out we're totally glad we went this route - David Miller got our account reinstated within a week! We're very glad we worked with them.
Daniel Y.
18:08 20 May 20
I've had 2 issues come up and each time I've spoken with Jennifer she's been nothing but patient, nice, and genuine to help me solve my case. She definitely knows her Amazon laws and the nuances that come with each situation. Never pushed for a retainer even though we had multiple emails and phone calls. Incredibly grateful for her help.
Robin Z.
14:39 20 May 20
Wow! I am so impressed with the help I received from Jenn McDonald! She empowered me to resolve a difficult situation by thoroughly educating me through the process in a calm and proactive manner. She was quick to reply to my inquiries and is very knowledgable. We were able to resolve everything sooner than I expected and she even offered some free advice! I don't know what I would have done without her!
Deanne K.
11:23 20 May 20
Wow! I am so impressed with the help I received from Jenn McDonald! She empowered me to resolve a difficult situation by thoroughly educating me through the process in a calm and proactive manner. She was quick to reply to my enquiries and is very knowledgable. We were able to resolve everything sooner than I expected and she even offered some free advice! I don't know what I would have done without her!
Karls D.
11:21 20 May 20
Absolutely no reservation in highly recommending CJ's team for their professional yet personal way in handling our case. We are so appreciative that Anthony Du Zhang calls were made on weekend to follow through our case despite a time difference from overseas. Anthony Du Zhang was thorough in studying our case and his effort was impressive. We are extremely happy with the end results. Many thanks again to CJ Rosenbaum, Anthony Zhang, Anthony Famularo, David Miller, Jennifer McDonald, Kerry McDonald.
Tommy Z.
09:59 20 May 20
Awesome job Ladies & Gentlemen!!!If you need any assistance with regard to a suspended amazon account (for whatever reason), give them a call - Believe me, you will not be disappointed with them!!!Thank you again, and stay safe!Eddie FleischmanApnea Air Systems
EDWARD F.
05:13 19 May 20
Brent Sondike was very knowledgeable and helpful going over my issue...He was very honest as well....I would recommend him to anyone.
Bryan P.
15:44 18 May 20
David Miller was very helpful in getting 5 of my private label brand listings reinstated after a fraudulent IP rights complaint. CJ and the team are wonderful to work with and I can’t recommend them highly enough.
Stephen O.
06:19 15 May 20
We had a wonderful experience with CJ. He was extremely informative and knowledgeable. He went above and beyond to answer all of our questions. He was very professional and super helpful. We are so appreciative of the time he spent with us. Highly recommend!
Gilbert & Angelica H.
21:23 14 May 20
Brett was very prompt with his responses and gave us some good advice for our situation. Will definitely reach out to them again with additional issues
Jacob W.
16:42 14 May 20
They helped me resolve 2 cases. Firs one took a long time to resolve since Alexa and David Miller had to negotiate with the right owner who was not very cooperative but after about 4 months they have agree to retract all 7 IP complaints. Other case was resolve in a month after i received 93 IP complaints from one Brand owner. Alexa drafted me 3 appeals that i sent to amazon and all 93 complaint were remove from my account. I was surprise it went so easy. Most important Alexa and David always responds to my emails the same day and call me if i need them in a few hours just to calm me down and assure that they will work to resolve my problem
Maciej P.
03:17 13 May 20
Selling on Amazon requires knowing the rules of selling from A through Z.Getting help understanding these rules is as easy as putting ABC&D on your team.AnthonyBrettCJDavidThese guys are part of a super authoritative e-commerce law firm experienced in preventing account suspensions from ever happening in the first place and assisting with reinstatement if suspension does happen.
Kyle R.
01:12 12 May 20
Called and I got to talk to them immediately! Super personable and helpful.Thank you!!
Brett L.
20:03 07 May 20
Our store went ofline in late october 2019. We started working with RosenBaum Famularo in January of 2020. Jenn did the discovery/ necessary document collection. David Miller walked us through the POAs and who was best to talk to in order to escalate our replies. We had all but given up by the time our store became active. We have been selling since 5/4/20 thanks to the efforts of Rosenbaum Famularo.
anna B.
13:47 07 May 20
CJ Rosenbaum was outstanding! He provided very timely and actionable advice on product liability when I needed it most.
Vernon M.
14:37 06 May 20
My brother in law asked me to thank Amazon Sellers’ Lawyer!
Especially thanks Shuffle, Bruce and Travis ! They helped him settle the court case even if the court already issued the default judgement, and saved his company four fifths of the money the court already issued. They did a fantastic job!
Especially thanks Shuffle, Bruce and Travis ! They helped him settle the court case even if the court already issued the default judgement, and saved his company four fifths of the money the court already issued. They did a fantastic job!
Jane Y.
04:02 06 May 20
Just got off the phone with Jean Macdonald. She gave me free consulting advice. She was awesome! Very helpful and supportive given how terrible Amazon is. I appreciate the support she gave me and the fact that she cares. Well done to her and this company. Very impressed!
Nico S.
18:24 05 May 20
From start to finish, the team at Rosenbaum Famularo were first class, professional and worked hard to resolve my issues. Anthony was on top of my case and knew the deadline was fast approaching and worked diligently to do whatever it took to deliver results. I cannot say "thank you" loud enough!!
Penny K.
03:01 05 May 20
Brett Sondike was very helpful to me when I called from out of state with a concern about the dangerous advertising I found on a product sold on Amazon. Fantastic service with the goal of helping me to resolve a situation.
Jennifer C.
15:02 30 Apr 20
Brett Sondike was very helpful to me when I called from out of state with a concern about the dangerous advertising I found on a product sold on Amazon. Fantastic service with the goal of helping me to resolve a situation.
Jennifer C.
15:00 30 Apr 20
I called to get some advice on a simple business transaction, but CJ went above in beyond in delivering candid, honest, and clear advice. Would highly recommend.
Yazan M.
21:52 29 Apr 20
Thanks for the help of Bruce and Kerry, for giving me good suggestions, and thanks for Bruce's sending me the book. It's very useful.
秋瑞
08:39 28 Apr 20
These guys really care about helping your Amazon business. If your Amazon business has been suspended for no good reason, this company is THE place to turn to for quick help!
Andrew V.
21:17 25 Apr 20
These guys are really experts in this field. If you need help with your Amazon business, this is THE place to turn to!
Mike
21:16 25 Apr 20
Brett Sondike Very helpful
annamaria P.
20:52 24 Apr 20
Brett helped me very well with my issue and gave me clear and valid response on how to execute it the right legal way. Thank you!
Imperial H.
14:26 24 Apr 20
Thanks Mr Rosenbaum. Very professional and knowledgeable.Would recommend to anyone looking for assistance with anything Amazon related.
yervand M.
17:58 23 Apr 20
I had a question about a MAP agreement that I had been asked to sign. CJ gave me some excellent advice saving me many potential problems. They are the go to Amazon answers firm.
Kevin W.
17:44 23 Apr 20
I just called Rosenbaum Famularo for a quick consult, and I was extremely impressed by him, he took the time to listen to my issue, and seemed genuinely concerned by the issue I was facing.He offered some advise @ no charge, and even provided me with his cell number to call him on Sunday if needed.Highly recommended.
Jacob S.
17:32 23 Apr 20
Thank you so much for all your help and patience. CJ is very knowledgeable. Kerry McDonald and the team's professional experience and full understanding of our business have tremendously helped us to build up solid POAs as well as in all previous cases. We look forward to continuing working with these people.
Lisa W.
20:21 21 Apr 20
I contacted this agency to get more information about their AMZ appeal and protection services. The employee I spoke to, Brett Sondike, was extremely informational and helpful. I got the exact information I was looking for and overall great customer service!
Drea T.
20:57 20 Apr 20
Jenn McDonald was so helpful to me today. I was told to throw in the towel because of the issues with Amazon but after speaking to Jenn she gave me great advice and encouragement to keep going. Can't recommend enough.🙂
Marla C.
20:45 18 Apr 20
I had the pleasure of receiving free advise from Jenn McDonald, and she was extremely helpful! I learned a lot of information that I wasn't even aware of about my amazon sellers account. I am very grateful for her help because I was having major issues with my amazon store.Thank you Jenn!
Whitney D.
20:10 17 Apr 20
I am a Nurse Practitioner and small business owner/ Amazon seller living in Georgia. Recently, my Amazon account has been suspended for "selling hand sanitizer." I don't sell hand sanitizer, I sell The College Student First Aid Kit which has over 40 items, one of which is a 2 oz bottle of hand sanitizer. After 3 weeks of back and forth emails and phone calls with multiple amazon associates, I called this agency for advice. I and was so thrilled to get an actual person on the phone. I spoke with CJ for 30 minutes and received FREE advice on my case. He told me there is only a 50/50 chance of resolving my case so I have to think on it. But, I appreciated his candid advice and his honesty! I am impressed with this group of lawyers, but I certainly don't envy their job!
Beth S.
19:38 16 Apr 20
David Miller is the best. Great work in a timely matter and effective. All you want from a Lawyer. 🙂
Julie C.
17:36 15 Apr 20
We have worked with Kerry McDonald, Jason Timchula for more than 1 year now. They are all very professional, experienced, responsive and helpful. They have done thorough investigation and well-written appeal letters to Aamzon. Cases solved! Amazon Seller Lawyer team are very impressive!
Li Z.
16:49 15 Apr 20
Spoke directly with CJ himself by calling in the morning to just ask about documentation i needed to submit. CJ provided clear and concise advice without ever trying to charge me a single dollar.This firm is an excellent group to work with!
Brian N.
14:05 15 Apr 20
As im endlessly scrolling on youtube to find a video on how to reinstate my seller account. I come across these guys i gave a call right away and got a free consultation from Rosenbaum and gave some great advice on how to start the appeal process. Thanks theyre local too, i'm here located in Westchester, about a hour away!
Stephan M.
17:55 14 Apr 20
CJ Accepted my call on Easter Sunday, then called me back since he was with family. Went the extra mile on a holiday and informed me at this time he could not "sell" me a service but will be willing to help if we cannot resolve our situation with Amazon soon.
Steven M.
13:29 13 Apr 20
I want to thank Jenn McDonald for helping me get started with my Amazon sellers account issues. She was so helpful and thorough, I really needed this from a firm that i plan to use to help maintain my business in good standings. I highly recommend this firm and will continue to do business with them.
Pamela Urban Classic J.
18:40 04 Apr 20
I had a very nice chat with Brett about this and that. I am not advanced enough in my Amazon business yet to require their firm. However since they are the Apple of Amazon Law firms I can't imagine any one else to represent me when I will need them.
Mr I.
19:26 03 Apr 20
I had a very nice chat with Brett about this and that. I am not advanced enough in my Amazon business yet to require their firm. However since they are the Apple of Amazon Law firms I can't imagine any one else to represent me when I will need them.
Ramzez I.
19:23 03 Apr 20
I used Rosenberg Famularo Law Office in rebutting a threatening Vorys Letter. No question, I would highly recommend specifically Attorney David Miller to any Amazon seller who is being bullied by Vorys. They specialize in this area.Do not take on Vorys by yourself, they are legit and you will need real Legal Advice to combat their Cease and Desist orders. Speak with Jenn McDonald and set a consultation with David like I did.
Capt C
15:23 03 Apr 20
I heard CJ speak with Todd on the Entrepreneur Adventure podcast and was impressed, so since I'm having an issue with my account being suspended, I went to the website for Amazon Sellers to see what I could do. I went to the chat link, expecting to speak with anyone there or leave a message. I was surprised first that CJ himself was chatting on a Sunday afternoon, then he offered to call me!He spoke directly with me for about 15 minutes and told me exactly what I could do to correct the issue - for free. He even said he would have someone follow up with me the next day. That, my friends, is excellent customer service. Highly recommended.I just wanted to add, Brett Sondike from the office DID follow up with me the next day on a call, spoke again about my situation, gave me some resources to handle it on my own, since my issue is a small one! He then followed up with an email. This is a great company - I see why Todd uses them!
Harold W.
15:02 03 Apr 20
Awesome job Ladies & Gentlemen!!!
If you need any assistance with regard to a suspended amazon account (for whatever reason), give them a call - Believe me, you will not be disappointed with them!!!
Thank you again, and stay safe!
Eddie Fleischman
Apnea Air Systems
If you need any assistance with regard to a suspended amazon account (for whatever reason), give them a call - Believe me, you will not be disappointed with them!!!
Thank you again, and stay safe!
Eddie Fleischman
Apnea Air Systems
Eddie F.
14:09 03 Apr 20
Excellent customer service!
Harold W.
10:18 02 Apr 20
I could not have requested a better overall experience and outcome.I specifically worked with CJ, Rob, Jennifer, and Ashley. Each one of them were polite, quick to respond, and easy to work with.And, of course, most important of all, we got EXACTLY what we asked for in our settlement.Thanks so much for everything.I hope to never have another issue with Amazon that requires representation, but if the need arises, without hesitation we will be working with this company.
Karim D.
20:43 01 Apr 20
Jenn McDonald has been nothing sort of wonderful! She has helped me in so many ways. If it wasn’t for her and this group I would have already thrown my hands up. Thank you for all of your help and dedication. Stellar employee!!!
Recia S.
19:28 01 Apr 20
Extremely thorough. Thanks Brett!
kenneth Y.
16:17 31 Mar 20
I called and they answered really quickly. The gentleman was very professional and explained alot over the phone for no cost. I will be coming back for assistance in the future from now on for Amazon selling issues. Thanks.
Team V.
21:35 30 Mar 20
These guys are great!! They answered the phone on a sunday, I actually spoke to CJ!! I inquired on the terms of their service, and I said I need some time to review the terms, and he walked me through the process of getting to their website, and how to get free books they created to help me with my Amazon suspension for FREE!! He even told me to send him a draft of my POA, and said he would take a look at it for free! Right now I am going to read the literature and make a POA, but when I need help from the services they offer, I will turn to CJ, he just made a customer for life, and these guys are really out there to help you, and actually make sure their service is right for you, and if it is not, they will guide you to where you need to be! I feel very appreciative and thankful for his help, and feel indebted to them for their help, and not having the "buy this" mentality! GREAT PEOPLE!! Thank You!!
nicholas R.
17:12 29 Mar 20
Called on a Sunday and someone actually answered. I got helpful advice without being pressured into purchasing services. Awesome.
J T
15:32 29 Mar 20
I called rosenbaum he was a great mentor in writing an appeal letter for amazon sellers.
trevionta C.
15:16 26 Mar 20
I have been an Amazon seller for over 10 years My account has recently been suspended.Over the past 30 days I have submitted multiple action plans to Amazon, all of which have resulted in 'Request for more Details'During this period of suspension I have come to discover that Amazon Is truly a jungle, A Jungle of Confusing information And stock replies.As I was sloshing around in the Jungle I Found a personWho introduced herself as 'Jenn McDonald . She said she is a jungle guide. . She Held her Hand out to me And offered to help me through the treacherous maze.I had run out of funds And had no money to pay her. That did not matter. She started helping me and continued to help me.She was invaluable as I bounced off ideas to her on Potential responses and Communications. Her whole team ofjungle guides also have extended themselves and their expertise to me.As I have been Communicating With Amazon Throughout this entire period, there is one phrase That I see over and over Again rom Amazon. That phrase is'' We are Here to help'' . Along with this phraseThere are comments that Implied compassion In understanding.These comments and implicationsAre totally missplaced on Amazon communications.However They truly represent Jenn MCdonald and all of her associatesPhilosophy and performance.
Ronald P.
14:04 26 Mar 20
I'm an individual seller from Sri Lanka and had a pretty hard time in verifying my account. These guys are really nice. Unlike other advocates, they didn't want to risk my money. They just explained the steps I need to follow. I would recommend this service to anyone around the world.
Ayodya K.
16:28 24 Mar 20
Talked to CJ, who called me back after hours. Very knowledgeable and helpful.
J G.
22:07 23 Mar 20
Travis Stockman and Anthony Famularo did their best to help me when I received a call from Amazon in the morning from Amazon Account Health closing my account. I valued my account so I paid for the most qualified service.They do not know everything about your business and they will ask questions. I provided everything they asked for and tried to find any other information that might help.Positives:-They got my account back- Got it within 2 appeals (16 days)-Very good writersCons- ExpensiveIn ConclusionI was able to sleep first few days after suspension because they did all the heavy lifting writing POA. If my second POA written by them would fail I was thinking of writing my own and send it to them which them they could use to craft a more correct one because as mentioned they don't know the specifics of my business but that was unnecessary.Tips- Treat them like partners, provide with all the info they want and more. More info you give them the more revelant POA-When writing to Amazon make sure to say "Please reinstate XXXX account" in heading section-Sometimes they take a long time to answer emails, I never called them knowing that are busy working (thought it feels like an eternity even thought wait was reasonable)-Find some other cashflow other than Amazon-HAVE CASH ON HAND FOR EVENTS LIKE THESE, YOU WONT MAKE MONEY WHEN AMAZON BLOCKS YOU-IF YOU MAKE MONEY ON AMAZON FIND A LAWYERThank you,Rosenbaum Famularo, P.CWill be back, hopefully not in desperation
Nick S.
22:56 18 Mar 20
Spoke with CJ directly for roughly 15 minutes on an unscheduled phone call. He was more then happy to give me his time, free of charge, to answer questions anywhere from avoiding issues when running multiple Amazon accounts, to changing business entity tax setup with my seller account, to proper business setup to avoid future account suspension. I offered several times to setup a paid consultation and he told me to ask as many questions as I had and he would do his best to save me money. I hope I never have to speak to him again.....but if I ever run into trouble with Amazon his firm will be my first call! Beyond satisfied with him and his firm!Eric
Eric S.
21:00 17 Mar 20
2 for 2! That's how many times I've reached out to CJ for recommendation and both times he has been spectacular. Not only is he knowledgeable in all things Amazon, he's built a wealth of network of professionals that makes this law practice a MUST KNOW. My first contact was an ip claim that CJ advised on, that claim was dropped like a hot potato based on his advise!Second, I called his office on developing a private label from an idea, he was on the phone in less than 1 minute and gave me a top 3 things I need to do to get started, and ended with an introduction to the right contact on the spot! I'd give 10 if that were possible. I'f you sell on Amazon, you need Rosenbaum Famularo PC!
Ronnie I.
19:47 16 Mar 20
Anything thrown their way they've been helpful and responsive. Thank you for all your help!
Jonathan Z
16:03 16 Mar 20
Kerry McDonald is amazing and very helpful!!
Dina I.
14:46 16 Mar 20
Kerry and the team are pro's simply put, collaboration between their team is priceless!
Max M.
16:54 15 Mar 20
This particular team of lawyers have accepted my case against a massive company and I'm honor to be a client. Since there wasn't anyone willing to consider my case, but this team didn't turn me away. In my distress, they gave me comforting words about my situation. I will recommend this particular law firm to whomever that has been defamed, disrespected, embarrassed in every way, and lied to and on. They gave me my voice back and comfort to tell my side of the story; the story of a small company going against another larger company that took advantage.
Danielle D'zel Rene M.
23:29 12 Mar 20
thank you so much Jenn McDonald for your advice. I have been str8for months now getting my new seller account reactivated and you helped tremendously.
Alex Gazaway
Alex Gazaway
Smitwill S.
18:58 07 Mar 20
Kerry McDonald has been always so helpful.She goes above and beyond to help the clients. Her responses are so prompt and accurate.Every time we contacted them for help. their solution has always worked for us.Thank you so much !!
Dipti L.
01:27 07 Mar 20
After having some listings taken down I emailed CJ and got a quick response. Both CJ and Jenn were in constant contact with me and answered all my questions. They gave me such helpful advice. If you are ever in a legal situation due to selling on amazon they are the ones to call! I highly recommend them!
Emily A.
18:03 06 Mar 20
There for you when you need them most.
Gabriel G
20:06 28 Feb 20
David Miller got the job done. We were glueless what to do with a trademark claim that we got.
Riku C.
16:33 28 Feb 20
Don't know how to thank Rosenbaum Famularo enough. Jenn McDonald in particular is a super star. She has went way above and beyond what I expected from any law firm. I had heard nothing but good things about this company, but the real proof is when you utilize them and see how much they truly care about your issue.
Aaron M.
22:31 27 Feb 20
Don't know how to thank Rosenbaum Famularo enough. Jenn McDonald in particular is a super star. She has went way above and beyond what I expected from any law firm. I had heard nothing but good things about this company, but the real proof is when you utilize them and see how much they truly care about your issue.
Identify with N.
22:30 27 Feb 20
CJ reached out to me on Superbowl Sunday and took his time to explain to me the process of handling copyright complaints. CJ answered all my questions and there was no rush or pressure. I am looking forward to working with him and his team to hopefully resolve a few issues with my account.Update: I had copyright violations that I was afraid to do myself so I reached out to CJ and his team. I worked with Alexa Alers. We were able to eventually get Amazon to remove those complaints after a few appeals. I will definitely use them again if I have anymore issues. Thanks again CJ, Alexa Alers and team. The hype definitely matches the results.
GB
13:41 26 Feb 20
Brett Sondike was super helpful and clarified the situation. Unfortunately it wasn't the best outcome either of us were hoping for, but he definitely gave me help and clarity on a problem that had been plaguing me for over a month.It was super appreciated and anyone that needs help should speak to him!
Marcel T.
21:01 25 Feb 20
Very professional and knowledgeable.Would recommend to anyone looking for assistance with anything Amazon related.Keep it up guys!
Tzvi G.
17:56 24 Feb 20
Very nice gentle man and has big heart 💓
AAB C.
17:08 23 Feb 20
Jenn McDonald is Excellent and very professional people, so good. Kerry McDonald was awesome, she is very knowledgeable about account suspension and how to help me to reinstate my listings and seller accounts. I felt that my issue was very important to her. After month of stress i felt relief after handed her my case she was on the phone with me and worked on my case even on her day off, I really appreciated all her help. Thank You so much Kerry McDonald.
Ryan S.
17:20 22 Feb 20
Thanks for Anthony and Brett's excellent and professional service, our amazon our appeal is successful and the listing have been reinstated with Amazon 's Lawyer help in the few days.Really appreciate it guys!
Peng J.
17:57 21 Feb 20
Great team with invaluable experience. Everytime an issue arises their team handles it quickly, Kerry is our new favorite. Thanks!
Joel W.
21:30 18 Feb 20
They do an amazing job and are consistent every time something pops up on Amazon. Kerry is an all-star and knew exactly what we needed this time with just a short explanation. Thanks!
Joel W.
21:18 18 Feb 20
Jen is super helpful! She’s responsive, professional, easy to talk too, and very knowledgeable.
Jon D.
23:39 13 Feb 20
Thanks to Cj Rosenbaum for taking his time to call me and answer to my questions with accuracy. I appreciated his friendly touch and i would recommend him to anyone that is looking for a good lawyer about Amazon issues.Thank you Cj, looking forward to work with you again!
William L.
20:37 13 Feb 20
Brett was very helpful and got me pointed in the right direction.
Mason G.
19:29 13 Feb 20
Many thanks to Jenn McDonald and David Miller! Highly responsive, knowledgeable, and friendly team.
Anna K.
21:00 12 Feb 20
I would give Jenn McDonald 6 stars if I can. I emailed Travis & CJ after viewing their video about amazons related suspension and immediately received an email stating "Jenn" will call me. She did and I was amazed from Jump. She gave me information I presumed most companies would charge for. She really cared about my situation and I never felt rushed at all. This is customer service well delivered. I couldn't ask for more. Thank you Jenn!
Tai Q.
00:40 12 Feb 20
Amazon account got suspended and its been over 50 days offline. I've tried to do everything on my own so far and haven't gotten anywhere. Its time to hand it over to the professionals. Received amazing customer service from Jenn McDonald. Amazonsellerslawyer is Worth every penny 😀 its not worth gambling on your amazon account on your own.Dana Rodriquez has been outstanding on all our plan of actions and got our account back again.Update: Thanks once again to Alexa Alers & David Miller for working together to get our account reinstated again, your company has saved us from several suspensions now, and very accountable!
Brodie C.
01:02 07 Feb 20
I have been a 3rd party seller for 7 years. At first a hobby, and growing through the years. I run my business alone, doing all of the work myself. I've been learning as I go by trial and error. Problem is Amazon isn't too forgiving as we all know. I've tried in the past to get answers from amazon about issues only to get conflicting answers depending on who I spoke with. Ever since I found Amazon Sellers' Lawyer, I finally feel like I have someone on my side. Someone who's goals are the same as mine. I am so thankful for everything their team is doing to help the 3rd party sellers. Especially the little guys like me.
Jollice M.
16:08 06 Feb 20
If you are ever in a legal situation that was due to selling on amazon they are the ones to contact ! Travis was so kind and knowledgeable, he helped me an gave me free advise so I could weigh out my options. I definitely recommend them!
Monica D.
13:51 06 Feb 20
Highly recommendedExcelent resultsThanks for your cooperation....
Daud A.
02:41 05 Feb 20
Was a pleasure talking with Travis Stockman today he was extremely helpful and assured me he would help me with my amazon business whenever needed.
AaronMacrae
12:34 29 Jan 20
Jenn McDonald and Rob Segall were a huge help to me!
Perfect Cuts And M.
19:58 28 Jan 20
Brett Sondike handled my issues with professionalism every time I called. He was professional and courteous. Thank you Brett.
Jason C.
19:14 24 Jan 20
I had some questions that I wanted to ask an experienced lawyer in the industry. Because this firm has an excellent reputation, I gave them a call. CJ was knowledgeable about all of my questions. It was great to talk to an expert. Five star experience! Thank you CJ!
Kimberly P
18:10 22 Jan 20
What can I say, AMAZING! Firstly, I called last night from Australia to set up a quick chat with CJ the very next morning. Within five minutes of the call, CJ had helped me with my new innovative idea, and together we set up a plan of action for my next steps. You can tell that he is passionate about helping others as he was so professional and kind to help me on my Amazon journey. Thanks CJ, because of you I will be able to bring my idea to light.
Julie Mckenzie - Spiritual Life S.
14:25 22 Jan 20
We received 5 star service for our amazon account suspension. I would highly recommend Travis and team for Amazon related cases.
Altaf G.
21:18 21 Jan 20
lubie was i bardzo poznałem was jak do Was pisałem na messenger jesteście moimi fanami
Olek K.
15:50 20 Jan 20
Brett Sondike gave me the best advice I could hope for! Out of all the questions that I asked him he responded to every one and told me my best course of action. Really appreciate it! Thanks
Andy S.
14:11 17 Jan 20
Brett Sondike was able to help me without charging me for his excellent advise. Thank you!
Jul F.
17:26 15 Jan 20
There are other companies that are cheaper but if you want results and want them fast, look no further. Anthony, Travis and the rest of the team were extremely helpful, patient, confident but cautious. Would not hesitate to use them again.
Akiva B.
17:38 13 Jan 20
Excellent and very professional people, so good, Jenn McDonald was awesome and I felt that my issue was very important to her. Thank you so much will work with you guys again.
Jesus R.
18:32 10 Jan 20
Excellent and very professional people, so good, Jenn McDonald was awesome and I felt that my issue was very important to her. Thank you so much will work with you guys again.
JESUS R.
18:31 10 Jan 20
Great service Great peopleThey work relentlessly to make sure all your issue are resolved correctly and quickly. Highly recommended
Carl G.
17:44 10 Jan 20
I recently opened an Amazon acct. Amazon immediately suspended it as they needed to verify my identity. It has proven to be quite difficult. I therefore called Amazon Sellers' Lawyer and spoke to a lady called Jennifer. It was a pleasure communicating with her. She was understanding, knowledgeable and very pleasant to speak with. I would certainly recommend using this company's services for anyone who needs help with their Amazon business.
Sholom K.
23:51 08 Jan 20
I do not know if my initial question fall in to the scope of service or not. But since I was referred to contact JC, So I send a initiation question seeking for a help. Jenn McDonald respond to my questions in email and try to call me to provide answer very quickly. Very impressive.
Robert C.
18:49 07 Jan 20
I do not know if my initial question fall in to the scope of service or not. But since I was referred to contact JC, So I send a initiation question seeking for a help. Jenn McDonald respond to my questions in email and try to call me to provide answer very quickly. Very impressive.
Robert C.
18:47 07 Jan 20
I had a situation that was not the type of lawsuit this firm handles, but even though CJ Rosenbaum new his firm could not take my case, he still spent time with me by explaining to me what I need to do. If ever I have a situation that is right for this firm I will give them the case hands down. CJ Rosenbaum knows how to treat people. Thank you CJ.
YoSoy B.
05:37 04 Jan 20
I worked closely with Travis & the team to help draft up a 72 hour Plan of Action. Travis was extremely prompt with the delivery of the POA and he was also very easy to reach over the phone to help answer any additional questions. Overall this was a fantastic experience and Travis & the team helped us fix a very significant issue for our small business. Thank you again Travis + Team!
Joe P.
21:00 03 Jan 20
Spoke to Brett about my situation on 2 AMZN platforms. Very helpful and insightful. He also sent me his eBook, that is a treasure trove of information. That is what I call wise and business like attitude, to create trust and business relationshipThank you Brett and Happy New Year
M B.
17:22 03 Jan 20
Spoke to Brett about my situation on 2 AMZN platforms. Very helpful and insightful. He also sent me his eBook, that is a treasure trove of information. That is what I call wise and business like attitude, to create trust and business relationship
Thank you Brett and Happy New Year
Thank you Brett and Happy New Year
Leonard V.
17:04 03 Jan 20
Couldn't be any Happier about the result
Joseph S.
14:46 31 Dec 19
They actually did what they said they were going to do and didn't treat me like an idiot. Crazy right?
Joe S.
14:45 31 Dec 19
I highly recommend Amazon Sellers' Lawyer.Kelly, Bruce and Shuffle teams have been sincere and patient with our company. Solving problems with intellectual property rights is not an easy problem, but arguably they do professional work.
After two months of negotiations with Amazon, we were able to resume sales successfully.
After two months of negotiations with Amazon, we were able to resume sales successfully.
Ryosuke T.
12:59 28 Dec 19
Rob and Noam were very helpful, patient and understanding of an unusual issue even during Christmas week when most are unavailable.
Seth T.
01:24 28 Dec 19
My company’s Amazon account was falsely reported by the competitor as inauthentic inventory seller. After fighting with amazon to reinstate my selling abilities for 6 months and submitting about 13 appeals including to the CEOs team, I kept getting rejected without explanation or a reason.2 weeks ago I contacted @Amazon Sellers’ Lawyer and was assigned to work with Alexa. Literally, after the first appeal to the higher Amazon team, my account was reactivated. Alexa patiently explained the major reasons that possibly affected Amazon’s decision, and confidently pointing out and creating the appeal letter and helping me on every step made this happen. I did not believe this was possible after so many rejections but these guys made the magic happen and I couldn’t be happier!
Evan M.
15:25 27 Dec 19
This year, due to intellectual property complaints ,our acount was suspended by Amazon.We contacted Amazon Sellers' Lawyer to help us appeal,they are very professional.Honestly,many other service providers do not provide appeal letters to us,they just help you appeal your account and make money from you.As a result,you don't know why your account is reinstated.But cooperating with Amazon Sellers' Lawyer,they provided us with a detailed appeal letter and many other appeal information.We can participate in the entire appeal process and understand why the store was eventually reinstated.
We recommend Amazon Sellers Lawyer to any sellers that runs into trouble with their account.
We recommend Amazon Sellers Lawyer to any sellers that runs into trouble with their account.
Jiang J.
02:38 27 Dec 19
I would definitely recommend Amazon Sellers Lawyer to anyone that runs into trouble with their account. My account went down and it didnt look good, David Miller crafted several highly professional and exceellent appeals, he got my account back up. Theiir service is excellent, they respond fast and do what they need to, excellent service!
keat I.
16:51 26 Dec 19
Amazon Sellers Lawyer is definitely worth checking into. I ran into some trouble and my account went down, David Miller crafted several highly professional and excellent appeals. He got my account back up. I would definitely recommend Amazon Sellers Lawyer to anyone that runs into trouble with their account.
Keat I.
16:42 26 Dec 19
My asin was suspended for inauthenticity and product safety issue; Kerry, Shuffle and Bruce patiently analyzed the case, and followed up with several POAs, it’s amazing they dealt with the issue one by one; finally my Asin got reinstated; it’s really so professional team; has been working with them since 2016; highly recommended, they are the choice for you.
William M.
16:23 16 Dec 19
I've worked with Anthony Zhang and our account was reinstated in 7 days. Trust these guys, I only wished that I reached out sooner! Great service and they worked with you throughout the whole process!
Chris A.
15:44 11 Dec 19
I've worked with Anthony Zhang and our account was reinstated in 7 days. Trust these guys, I only wished that I reached out sooner! Great service and they worked with you throughout the whole process!
Chris A.
15:43 11 Dec 19
Cory and Travis did a tremendous job in helping us restore our Amazon selling account. Prior to retaining their services Amazon’s response time to our situation took several days at best and often with little to no progress. Once Travis took on our case we immediately noticed that we were making headway. He was extremely communicative with us and kept us informed and updated throughout. To be quite honest we were giving up hope that our account would survive but last night we got the email with the magic words: Your selling privileges have been restored. Could not be more thankful to the team and will absolutely reach out to them any time we find ourselves in a similar, dire situation.
Misha F.
16:44 09 Dec 19
Had a great experience with Alexa from Amazon Sellers Lawyer. My account was suspended and no appeal seemed to work until Alexa, patiently and professionally, helped me with more dedicated and to the point appeals, which eventually helped restore our account. Many thanks.
Guy R.
20:09 06 Dec 19
Had a great experience with Alexa from Amazon Sellers Lawyer. My account was suspended and no appeal seemed to work until Alexa, patiently and professionally, helped me with more dedicated and to the point appeals, which eventually helped restore our account. Many thanks.
Guy R.
20:08 06 Dec 19
After being suspended by Amazon for a violation that I could not identify, I submitted 3 Plans of Action in an attempt to be reinstated. All three were denied. I was hesitant to invest the money in hiring an attorney, but had concluded that I could not fix this problem on my own. After reading the thorough POA written by Ashley, I was confident that I was paying for experienced professionals, not the scams many sellers reference on the Amazon sellers forum. Within 6 hours of submitting our Plan of Action, we were reinstated by Amazon. Thank you, Ashley!
Whitney B.
19:44 06 Dec 19
Brett was very nice and friendly in helping me to reinstate my amazon seller account! Would recommend!
Wyatt S.
19:10 06 Dec 19
Agreed to give reassuring guidance when most other law firms refused to help at all. Will be returning to them for future legal needs. Jenn and David are a pleasure
Tee B.
03:29 06 Dec 19
Great company. The ONLY people to use for Amazon, IP, and Trademark problems!!! Thank you so much for your help!
Severin F.
22:41 02 Dec 19
We would like to express our gratitude to Rosenbaum Famularo law firm, particularly to Travis Stockman and Paralegal Dana Rodriguez for their excellent legal services in reinstating our seller central account. Not only did they got our account reinstated but currently are working on resolving the intellectual property complaints. Travis is very professional, knowledgeable, patient but best of all, he gets the job done. An assertive decision to have them on our side. A++
MHG E.
11:05 02 Dec 19
Brett Sondike is a great specialist in Amazon law and issues related to unlocking accounts, and a very helpful person. He knows how to cope with even the most difficult cases. I recommend you and thank you for your help.
Michał M
21:09 30 Nov 19
Very broad knowledge and knowledge of legal issues related to sales to Amazon. I recommend it!
Michał E.
20:27 30 Nov 19
Brett Sondike gave practical and helpful information with an hour of me reaching out on a holiday weekend.
Steve B.
22:26 29 Nov 19
Brett Sondike gave super helpful information within an hour on a holiday weekend.
Steve B.
21:36 29 Nov 19
Jenn McDonald was excellent. The professionalism and instant help was above and beyond what I expected.
Bryon S.
19:22 26 Nov 19
Very professional work! Thank you very much to Amazon Sellers Lawyer and especially to David Miller who helped me throughout the process to reinstate my Asin's. I truly recommend them if you face an IP complaint, they will solve your problem!
Hernan N.
15:09 26 Nov 19
Very professional work! Thank you very much to Amazon Sellers Lawyer and especially to David Miller who helped me throughout the process to reinstate my Asin's. I truly recommend them if you face an IP complaint, they will solve your problem!
Hernan Novoa R.
15:07 26 Nov 19
Excellent on every level. Great communication. Handled everything professionally and with true TLC. Highly recommend.
LEON S.
21:55 21 Nov 19
I had a great experience with CJ Rosenbaum, he did not charge me for my initial phone consult even though I offered to pay him. CJ called me back within 1 hour. He was very knowledgeable and honest about my E-commerce business and even gave me recommendations to others in his network for business services. I would definitely recommend him. Thanks for the great advice.
Jtsea B
15:10 20 Nov 19
I had a great experience with CJ Rosenbaum, he did not charge me for my initial phone consult even though I offered to pay him. CJ called me back within 1 hour. He was very knowledgeable and honest about my E-commerce business and even gave me recommendations to others in his network for business services. I would definitely recommend him. Thanks for the great advice.
John B.
15:09 20 Nov 19
Amazon Sellers Lawyers are very honest and transparent lawyers who really want the best for us amazon sellers. I called their office line before 9 am EST and they immediately picked up. After explaining my case to them I was given a couple of options to solve my case. If they believe you can resolve an amazon issue on your own and without their help, then they will advise you to do so. It is very clear that they care about our businesses and do so with integrity.
Yennifer M.
14:45 16 Nov 19
The firm has been helpful and got started with my matter right away in hours! David and Zachary worked with me
about my appeal of the 'order defect rate' being affected (provided them more information). Then after not receiving a response in a matter of days on multiple
appeals except about payments of me getting the funds after 90 days of my account being suspended. Then a few weeks down the road, me and Zachary worked on
a fifth (final appeal) to get me reinstated in one day going over the option of the 'View appeal' button to submit additional information! That helped, Zachary
worked with me on the process of the next appeal and got me reinstated in one day!!!
about my appeal of the 'order defect rate' being affected (provided them more information). Then after not receiving a response in a matter of days on multiple
appeals except about payments of me getting the funds after 90 days of my account being suspended. Then a few weeks down the road, me and Zachary worked on
a fifth (final appeal) to get me reinstated in one day going over the option of the 'View appeal' button to submit additional information! That helped, Zachary
worked with me on the process of the next appeal and got me reinstated in one day!!!
Suneel N.
19:00 15 Nov 19
I highly recommend this amazon sellers firm. They resolved my issue in a timely manner and I was especially pleased with Kerry one of the lawyers at this firm who was always answering any of my questions and always addressing my concerns. I appreciate all the work you've done for my amazon brand thank you very much!
Fresh T.
20:27 14 Nov 19
I highly recommend this amazon sellers firm. They resolved my issue in a timely manner and I was especially pleased with Kerry one of the lawyers at this firm who was always answering any of my questions and always addressing my concerns. I appreciate all the work you've done for my amazon brand thank you very much!
FT N.
20:26 14 Nov 19
I talked to Bret Sondike who was very helpful when I called the law firm to inquire about the meaning of a legal term related to a business transaction I had. A few minutes later, I was able to talk to CJ about the situation I was dealing with and he was very upfront and straightforward about how I could get it resolved quickly. The brief interaction I had with them really made my day.
Thanks
Audrey
Thanks
Audrey
Audrey M.
20:01 14 Nov 19
I am so thankful with this firm and specifically Jenn and Ashley. They are professional and enthusiastic. Even more importantly, they have successfully defended my case and lifted my business. Highly recommended!
Holly L.
19:22 13 Nov 19
They are the best source of information for all things Amazon! After a full year of trying to get my Amazon account back. I called them last weeek and they were able to get my account back in no time. My only regret is I should’ve called them last year
LNL I.
18:48 13 Nov 19
I saw a couple of videos on YouTube and I've sent an e-mail on weekend under the impression that I would only get a reply on the next business day. Jenn McDonald answered me very quickly and provided me with a couple of ideas on the way forward and it worked out. I was very impressed by the service and responsiveness. I highly recommend this company when dealing with IP infringements.
Wassim S.
00:19 12 Nov 19
After reading so much great information about CJ Rosenbaum, I was debating if I should call for some advice thinking ill have to make an appointment and bring a check , Surprisingly CJ gave me the time on the phone answering my questions with amazing interest and care, very impressive, I will make an appointment and take this firm as my Amazon legal team
Thank you, CJ,
Thank you, CJ,
Hen W.
17:04 11 Nov 19
They got the job done! Very efficient. Would work with them again anytime.
David B.
15:09 11 Nov 19
Reviews are an important aspect of any business these days. I just got off the phone with CJ after speaking to Jenn McDonald. They were most gracious in giving me their time. Now I will offer my time in return. There was no cost for a quick consultation on our matter. If you have a matter feel free to reach out to them. At the end of the day it’s important for a law firm to give an honest assessment on the potential outcome of a case. Our call was with regards to another 3rd party seller leaving counterfeit complaints. Even though the brand gave us their name there isn’t a huge penalty for their actions. I had a feeling recovering damages to justify the expense would be a concern. CJ made clear of this point early on. Most other attorneys wouldn’t. For that alone this review is warranted.
Michael M.
19:17 07 Nov 19
Thank you Kerry and Anthony from AmazonSellersLawyer for helping us clear the IP complaint issue. We are very impressed with this firm and how professional these guys are. It's good to know that we can contact you in case we need to solve other legal issues with Amazon.
svdigital M.
15:26 06 Nov 19
Jenn Mcdonald is the real deal. I called to set up what i thought would be a laborious process of outlining a time for an initial consultation and Jenn provided one on the spot. She was VERY informative and was able to pretty much walk me through the ins and outs of my situation on the fly complete with actionable steps to take in getting to a better place with two suspended Amazon accounts I'm currently dealing with due to my negligence. The world needs more people like Jenn. The best!
Daniel P.
02:08 06 Nov 19
Our account was mistakenly suspended for Inauthentic reasons. The day we were suspended, I immediately hired Amazon Sellers Lawyer because I have been following their YouTube page and regularly watching their materials. They quickly responded and assigned us to Zachary Cole. Seven days later we received the POA from Zac and submitted it right after receiving. Amazon reinstated our account that day to our delight. We hate that we were down for 8 days total, but grateful to Amazon Sellers Lawyer to help us get reinstated.
Glen J.
18:16 03 Nov 19
I got great service by them!Answered my questions on a Sunday!Thanks!
Elimelech R.
18:13 03 Nov 19
Excellent service from Zachary and the whole team! They were able to reinstate our account very quickly and help us get our funds released. We highly recommend this firm.
carlos S.
21:27 01 Nov 19
I am very happy with this firm
I spoke with Shuffle and she was extremely helpful.she provided some of the best customer service I have ever experienced.She was knowledgeable and gave me a lot of great information that helped me understand my situation better.
Thank you again Shuffle,ASL-Travis and Bruce.
They handled the matter very professionally, actively and quickly.
They did their best to recover the loss for me.
I highly recommend reaching out to this firm.
I spoke with Shuffle and she was extremely helpful.she provided some of the best customer service I have ever experienced.She was knowledgeable and gave me a lot of great information that helped me understand my situation better.
Thank you again Shuffle,ASL-Travis and Bruce.
They handled the matter very professionally, actively and quickly.
They did their best to recover the loss for me.
I highly recommend reaching out to this firm.
Shuling Z.
08:15 31 Oct 19
Our Amazon seller account was suspended since April, 2019 and we kept writing emails to Amazon but none response except told us to wait their investigation. So we have no choice to hire an attorney then I found Rosenbaum Famularo, P.C. Attorney Rob Segall really helps us a lot and help us to reinstate our account, actually we didn't expect to get the account back but thanks for Rob's effort and we didn't need to proceed the arbitration which saves a lot of time and money for us.
KaijieKaijie Z.
00:55 31 Oct 19
Jenn Mcdonald and Kerry Mcdonald took care of my expedited POA carefully and professionally in less than 72 hours as requested by AMZ, they answered all my questions during my calls and provide me with confident that my response to amazon was going to be the correct one. They understand our worry as a business owner so they take the time to explain and make us feel confident.I strongly recommend this lawyers to any AMZ seller.
Green Matcha P.
14:42 29 Oct 19
Although it didn't make much sense to use them on my case, Brett was extremely informative in other areas and very pleasant to speak with over the phone! 🙂
Jack N.
17:29 28 Oct 19
I called up for some advice and spoke with Rob. Rob was very helpful and informative and provided advise free of charge. I would highly recommend you reach out to them if you need their services.
Shira
16:25 28 Oct 19
5 stars! These guys are extremely knowledgeable and systematic.If you are an Amazon seller facing issues on your listing, do not hesitate to reach out to them.Michael Pirrone is my point man, and I am very happy with his diligence, response times and reassurance.
Ted L.
16:30 25 Oct 19
Highly recommended they there stuff and will help in most situations wouldn't use anyone else
Jatin M.
20:26 23 Oct 19
This firm is the best there is hands down! My entire world was crumbled and crushed when Amazon shut me down. Kerry McDonald worked on my case tirelessly put everything she had into it and when I wanted to give up she refused to! She fought more for me than I could have. I will forever be grateful to her and her sister Jen for their constant positivity and support. Jen was always there to answer any questions or help me out with any concerns I had. These girls are phenomenal! This isn’t just an ordinary law firm they actually care about what you’re going through and how this is affecting you and your family and they put Heart into what they’re doing. If you need a law firm to fight for you without a doubt. This is it! Kerry gave me my life back and I can’t thank her enough.
Michelle C.
17:23 23 Oct 19
CJ answered the phone after 6 pm and was willing to talk about my case and give me my options and outline how they could help. His responsiveness made me feel more confident in our time of need.
Beet R.
23:02 22 Oct 19
I am so impressed with this firm and specifically Rob and Anthony. It is not an overstatement to say that they have given me back my business. I was apprehensive to spend the money to hire them. I am SO pleased that I did! They have worked so hard to defend our business and now I am full of hope for the future of my company!
Jessica D.
00:38 19 Oct 19
The Rosenbaum team helped restore our faith in business and law practice by exceeded expectations at every point. They were professional throughout the process providing timely, courteous, and detailed communication. Our case was solved quicker, and with lower cost, than expected. We are truly grateful for the Rosenbaum team and recommend them to anyone looking for law services. Thank so much, Team Rosenbaum!--Tao and Jesse
attrix09
19:44 18 Oct 19
great work!! highly recommend
Justin R.
22:44 16 Oct 19
I personally worked with Travis Stockman. He was Knowledgeable, patient, and determined to resolve any issues. He worked diligently and respectfully to come up with a solution that works best. Unlike other law firms, Travis was genuinely motivated by his love for making another client succeed. Most importantly, honesty,trust and a vast array of experience is a key component for his work. Active in the Amazon community. I strongly suggest considering this firm for any legal matter you may have.You cannot ask for more.
Ron I.
20:36 16 Oct 19
Great people who truly want to help. I spoke with Brett Sondike. He's the best
Nick B
19:29 16 Oct 19
Ashley is the best. She got our account back running within 24 hours of contact. Thank you.
Foot C.
18:31 16 Oct 19
I spoke with Shuffle and she was extremely helpful. She gave me a lot information in a short amount of time and it helped steer me in the right direction.
Thank you again Shuffle、ASL-sarah and Travis Stockman!
His performance was flawless. If there is ever an issue that I encounter with Amazon again, I am marching right back to ASL to get the situation handled the right way.
Thank you again Shuffle、ASL-sarah and Travis Stockman!
His performance was flawless. If there is ever an issue that I encounter with Amazon again, I am marching right back to ASL to get the situation handled the right way.
Sara H.
09:20 16 Oct 19
Highly recommend them! Had an issue regarding selling on amazon. Cj called me right away on a Saturday afternoon, to help out and gave me great advice. Thank you Cj and Jenn!
Bryan G.
00:21 13 Oct 19
Highly recommend them! Had an issue regarding selling on amazon. Cj called me right away on a Saturday afternoon, to help out and gave me great advice. Thank you guys Cj and team!
Bryan G.
22:09 12 Oct 19
My colleague called Amazon Sellers' Lawyer and Brett Sondike answered. He was helpful, clear, and provided a good email address to contact. My colleague was dealing with fake Amazon reviews from a competitor and his friend who left one star reviews full of defamation and lies on a popular book out of jealousy. The very well-reasoned advice was escalating the case against Elijah Logozar and his friends, which is the smartest move to take things off of Amazon. Many thanks for useful information in less than a ten minute call.
Riddhi C.
21:30 11 Oct 19
I spoke with Jen today about the details of IP claims on amazon. She was very helpful and I feel much more reassure after talking with someone who works in this space every day.
Jared C.
20:56 10 Oct 19
I spoke with Jen today about the details of IP claims on amazon. She was very helpful and I feel much more reassure after talking with someone who works in this space every day.
Jared C.
20:54 10 Oct 19
i am very happy for this laywer firm that help me reinstate our amaozn account and very thanks Kerry，Sarah, Shuffle support they help me too much and explain detail and prepare all document . after 2month ,the amazon account is come back .thank you again for kerry
Haakaa M.
02:11 10 Oct 19
great services, fantastic customer service , cooperative and informant ,highly trusted and recommended
Mohammad S.
19:21 09 Oct 19
I spoke with David Miller and he was extremely helpful. He gave me a lot information in a short amount of time and it helped steer me in the right direction. I highly recommend him and this firm!
Josh T.
17:03 08 Oct 19
I spoke with David Miller and he was extremely helpful. He gave me a lot information in a short amount of time and it helped steer me in the right direction. I highly recommend him and this firm!
Joshua T.
17:03 08 Oct 19
CJ Rosenbaum is currently helping me fight a battle with Amazon and a hijacker who is very persistent.From my first contact with Amazon Seller’s Lawyer I was treated with warmth and kindness- it was a refreshing change from my dealings with Amazon!!I’m in Australia and was calling in the middle of the night for me. As soon as the receptionist found this out, she made it a priority to get CJ to return my call as soon as he could, which he did. Since then CJ has always responded to my questions quickly and thoroughly. I have found the resources on the ASL website very helpful too, particularly the ebook.Thank you CJ and team.
Hilary H.
21:00 07 Oct 19
I am very happy with this firm. I spoke with Jenn Mcdonald both on online chat and over the phone and she provided some of the best customer service I have ever experienced. She was knowledgeable and gave me a lot of great information that helped me understand my situation better. I highly recommend reaching out to this firm.
Ori B.
23:16 05 Oct 19
I am very happy with this firm. I spoke with Jenn Mcdonald both on online chat and over the phone and she provided some of the best customer service I have ever experienced. She was knowledgeable and gave me a lot of great information that helped me understand my situation better. I highly recommend reaching out to this firm.
Ori B.
23:14 05 Oct 19
Excellent service! I was talking to CJ on the phone regarding about an issue with Amazon. He was more than happy to assist me in the 15 minute conversation we had over the phone! I highly recommend the law firm to any Amazon seller.
Robert G
03:52 05 Oct 19
Very happy and pleased with the service I received from Jenn McDonald at Rosenbaum Famularo. She provided plenty of valuable information and guidance during my initial call. She was never pushing in trying to sell me her service. I felt her priority was in making sure I was following the proper procedures and covering all my bases before speaking with Amazon regarding my 72 hour notice. I would definitely recommend their service to any Amazon seller. Thank you again Jenn for all your help and quick response!
Joe
12:42 04 Oct 19
Professional, prompt, and courteous. Kerry and Travis are always there to help. Thanks!
Bryan J.
16:29 03 Oct 19
Despite my financial impossibility to access their services, they kindly went out of their way to help me by providing me with a free book on Amazon suspensions. I feel I can recommend Brett Sondike for his experties, professionalism and foresight. Thank you,Brett.
Piero B.
19:22 02 Oct 19
Jenn McDonald and Attorney David Miller answered all my questions quickly and succinctly, giving me the information I needed to make a decision about the "nasty gram" I had received from VORYS. I truly appreciate all their help!
Yvonne Bradley Van G.
19:11 02 Oct 19
Excellent! Always superb service, Travis has been nothing less than spectacular throughout the years we have been with him. He knows his job and performs it very well. This firm is a MUST HAVE for any high volume seller. Very highly recommended, true professionals!
Tom L.
14:46 02 Oct 19
Despite my financial impossibility to access their services, they kindly went out of their way to help me by providing me with a free book on Amazon suspensions. I feel I can recommend Brett Sondike for his experties, professionalism and foresight. Thank you, Brett.
Piero B.
21:47 01 Oct 19
Rosenbaum was amazing. He quickly provided us much needed guidance over a phone call and how we should proceed with our Trademark issue moving forward. Highly recommend.
Matthew C.
14:54 01 Oct 19
CJ really goes above and beyond. He was willing to give advice in my particular case of being suspended by Amazon free of charge!! He was very reassuring that it's possible to get accounts back but if I needed him that he would fight for me! He gave me a free book on how to get unsuspended which is awesome! Thank you so much CJ! You really do care about sellers like myself!
Christopher L
14:27 01 Oct 19
Amazon is not easy to deal with these are amazing people to deal with Jenn McDonald really impressed me she gave me direction and advice.
Mark M.
18:00 26 Sep 19
I felt very well taken care of by Jenn McDonald you don't find helpful people like this everyday she gave free advice & really is knowledgeable I never post reviews but she is really good;)
Clutch G.
17:57 26 Sep 19
Cun you help me am at rasturnt investment plz reply my inboc
Nadeem A.
13:36 26 Sep 19
In a word: Awesome! Jenn McDonald and attorney David Miller both provided first class assistance with an Amazon issue I am having.During intake, Jenn efficiently collected all the information necessary for Mr. Miller to evaluate my situation, and then scheduled a time for me to talk directly with the attorney.At the appointed time, the connection was punctual. I anticipated that the "free" initial consult would turn out to be a thinly disguised sales presentation, in which I would hear about all the evils that would befall me if I didn't hire the firm. But how wrong I was!Mr. Miller had clearly read through the material I provided and asked only questions that were not already covered there. He spent quite a bit of time, carefully explaining the legal ins and outs of my situation, and generally putting me at ease.Only when I asked what it would cost me IF the situation evolved to where I needed legal help, only then did he discuss representation. His proposal was entirely reasonable, and what I loved about it was that it was a flat fee to cover the issue start to finish. No worry about getting hit with billable hours for responding to my phone call or an email.He clearly knows his stuff, and the firm has the resources and experience for dealing with Amazon issues in particular. Highly recommend. Don't wait until you are in trouble already. He'll give you the straight scoop and not try to scare you into paying for something you don't need.
Kevin A.
01:27 26 Sep 19
Outstanding resource for Amazon sellers! Jenn McDonald and attorney David Miller were amazingly helpful, and went well above what I had expected from a consultation. If you are an Amazon seller with a legal concern, I highly recommend you contact them for a free consultation. You don't have to worry about being pressured to sign on for representation or having them scare you about your situation. David will give you the straight scoop, and he knows his stuff.
Kevin A.
00:16 26 Sep 19
This firm always has a pulse on the rapidly changing rules of Amazon. If you need any help these are the attorneys to talk to. They also have a great support team that answers your questions. Thanks Brett Sondike
Elvir A.
17:47 25 Sep 19
Very helpful organization. Kind hearted people (Jenn) with nothing but goodwill toward small sellers and big alike. Brett Sondike have responsed do my emails and been incredibly helpful and haven't charged me a dime. Grateful for their work.
Jonathan M.
16:55 25 Sep 19
Excellent response. Wonderful service, honesty is the top priority for them CJ gave me the bad news, which was really important for me and I appreciate it, I strongly recommend!!!
Joseph B.
20:02 23 Sep 19
Jenn promptly called me about my inquiry for legal advice within 15 minutes of my email to Amazon sellers lawyer. She then contacted their legal team with my case details and within 30 minutes I had a call from one of their lawyers, CJ. He called me from his son's hockey practice! I was honestly astonished about the level of service that I received. He provided a free consultation, and answered all of my questions. He was kind, considerate, and extremely knowledgeable about the legal aspect of selling on Amazon. I honestly could not have been any more pleased. If you are searching for some legal advice regarding your Amazon seller account, I highly recommend you send an inquiry to Amazon sellers lawyer, you won't be disappointed.
Jonathan B.
01:15 21 Sep 19
Jenn promptly called me about my inquiry for legal advice within 15 minutes of my email to Amazon sellers lawyer. She then contacted their legal team with my case details and within 30 minutes I had a call from one of their lawyers, CJ. He called me from his son's hockey practice! I was honestly astonished about the level of service that I received. He provided a free consultation, and answered all of my questions. He was kind, considerate, and extremely knowledgeable about the legal aspect of selling on Amazon. I honestly could not have been any more pleased. If you are searching for some legal advice regarding your Amazon seller account, I highly recommend you send an inquiry to Amazon sellers lawyer, you won't be disappointed.
Jonathan N.
01:15 21 Sep 19