Amazon Sellers Fighting Back When Falsely Accused of Selling Counterfeit Products

Amazon baseless complaints made against sellers (Counterfeit & Inauthentic)

Big brands continue to abuse Amazon’s intellectual property system. Their counterfeit complaints against Amazon sellers are often baseless because AMZ sellers are usually selling genuine products. They’re NOT selling counterfeit goods.

False counterfeit complaints asserted against Amazon sellers often result in the suspension of the seller’s account or important Amazon listings, and the loss of thousands, or hundreds of thousands of dollars in sales.

However, Amazon sellers have recourse under at least two legal claims:

1. Defamation or Defamation Per Se

The first legal claim that suspended Amazon sellers may have against a brand that made a false counterfeit complaint is defamation. Again, the laws surrounding defamation vary from state to state but using New York as an example, defamation is a false statement, published to a third party without privilege or authorization, with fault amounting to at least negligence, that caused special harm or defamation per se. [1]

Defamation Per Se is where the false accusation is that you engaged in a crime, like knowingly selling counterfeit goods.

Have you been falsely accused of selling counterfeit products?

You may be entitled to significant damages.

If you are selling on Amazon and have been falsely accused of selling counterfeit products, WE want to talk to YOU.


GET HELP NOW: The law firm of Rosenbaum Famularo, PC is required by law to assure you 100% confidentiality. We protect your privacy under the Attorney-Client Privilege.

The basic factors pertaining to suspended Amazon sellers who receive false complaints of selling counterfeits:

False Statement: The false counterfeit complaint sent to Amazon is the false statement described in the law.

Publication: when a brand sends a false statement to Amazon via email, letter or Amazon’s submission form, that qualifies as a publication of the false accusation.

Negligent: When the brand fails to check your products and confirm that you were selling genuine products and not counterfeit, that qualifies the negligent element of the case.

Harm to the AMZ seller: the suspension of your account, loss of sales & diminished value of your business qualifies as harm.

2. Tortious Interference with Contract

The second legal claim suspended Amazon sellers have when brands make false complaints that you sold counterfeit goods is tortious interference with contract.

While the law regarding tortious interference varies between states, the idea is the same as New York law. A claim for tortious interference is established when a brand interferes with an Amazon seller’s contract with Amazon with a false complaint that the seller sold counterfeit products.

The legalese for claims of tortious interference with contract is that the claim is established when “a valid contract existed which a third party knew about, the third party intentionally and improperly procured the breach of the contract, and the breach resulted in damage to the plaintiff.” [2]

When brands assert false counterfeit complaints against Amazon sellers, suspended sellers may be entitled to recover their damages against the brands that asserted the false counterfeit complaints.

Counterfeit Complaints on Amazon Platform

When we break down elements of legal claims for suspended sellers who receive false complaints of selling counterfeit products, they are as follows:

A valid contract: This is your contract to sell on

3rd party / brand intentionally breaches contract, issues a complaint against your account & because of the counterfeit complaint, AMZ suspends you.

Third party / the brand knew you were selling on

Damages: You lost sales and / or the value of your Amazon business was diminished because of the false counterfeit complaint asserted against you.

Rosenbaum Famularo, P.C. Hires Litigation Powerhouse Neil Flynn to Strengthen its Legal Counsel Services to Amazon Sellers

Neil Flynn

Managing Attorney, Litigation

Veteran Trial Attorney Brings ‘Pride, Poise & Commitment’ to Established Law Firm

With over 20 years of experience in state & federal courts, Neil Flynn will guide a formidable team of litigators to better serve sellers & stakeholders in all aspects of ecommerce. Under his leadership, the firm will continue to protect its clients’ interests at every stage of intellectual property disputes: from pre-suit settlement discussions to mediation, arbitration and, if necessary, through litigation, spanning inception through trial. Flynn promises to bring his personal and professional credo of ‘pride, poise and commitment’ to all cases regardless of their size or complexity. The Columbia University & Fordham University Law School graduate has been handling trials & appeals in state & federal courts, as well as alternative dispute forums since 1997.

“It was always my goal from before I even started law school to become a trial attorney. That’s the aspect of the law that I really find the most rewarding,” said Flynn.

After graduating law school, Flynn joined a respected New York City firm representing parties on both sides of complex, high value commercial, real estate, employment, insurance coverage, business tort, and intellectual property matters, from inception through resolution. Over the next two decades, Flynn honed his craft as a litigator by litigating thousands of matters and trying over a hundred cases. Prior to joining Rosenbaum Famularo, P.C., he spent several years in a solo practice serving as a trial counsel to other attorneys in need of his skills and experience.

Flynn advises sellers facing litigation to quickly get representation from Rosenbaum Famularo’s attorneys who have handled thousands of claims involving Amazon and other platforms. He cautions that if left unaddressed, a temporary restraining order can quickly be converted to a permanent injunction.

Recovering Damages from Brands that File False Counterfeit Complaints on Amazon

Since accusing someone of selling counterfeit goods when they’re not is a felony, we can start lawsuits for sellers who have been wrongfully accused of selling counterfeits.

We have lots of content about false counterfeit complaints made against sellers. See more below:

How To Resolve Intellectual Property Complaints on Amazon
Increasing Related Account Suspensions & Contacting Notice Dispute
Amazon Sellers Receiving False Counterfeit Complaints Have Rights
Bose Lawsuit against Amazon Sellers
arguments that win reinstatement
Amazon Sellers Filing Baseless Complaints to Benefit Themselves
How FALSE COMPLAINTS for Selling COUNTERFEIT PRODUCTS on AMAZON can be Serious & Harmful to Sellers
Counterfeit Complaints on Amazon Platform
Amazon baseless complaints made against sellers (Counterfeit & Inauthentic)
How to get IP complaints off an Amazon seller account
account reinstatement success
Counterfeit Complaints when Listing Generic Products on Branded Listings on Amazon
General Tools & Luxottica suing Amazon sellers left & right.
Amazon baseless complaints made against sellers (Counterfeit & Inauthentic)
AMZ Insider Info 2/27/20 International Expansion on Amazon, VORYS Baseless Claims & IP Issues Luxury Brand Takedown
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AMZ Insider Info 2/26/20 Inauthentic Suspensions Due to Handwritten Invoices, Related Accounts & Copyright Complaints
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AMZ Insider Info 2/24/20: Used Sold as New, May Be Inauthentics Against New Sellers & Accused of Selling COUNTERFEIT PRODUCTS
AMZ Insider Info 2/21/20 Amazon Brand Protection Done Right, ABH PHARMA Update, Intellectual Property Rights
Can Selling Used Books On Amazon Lead To Counterfeit Complaints

Has an Amazon suspension destroyed your business? The solution is here. We have hundreds of happy client reviews and many reinstatement successes.