Amazon sellers need to know about intellectual property law. Especially if your account was suspended because of an IP complaint. The complaints that cause Amazon accounts / listings to be suspended are often referred to as rights owner complaints. Sellers accused of violating intellectual property rights should call for a free consultation 1-877-9-SELLER
Intellectual property law can be broken down into 4 categories:
Amazon sellers can obtain international protection for their intellectual property in numerous ways. A seller can apply for a trademark in the United States and extend that protection through the World Intellectual Property Organization. In addition, sellers can obtain protection around the world by filing for protection in other countries.
1. Copyright Law
Copyright law for Amazon sellers focuses mainly on images and verbiage. Amazon sellers should never use photographs or images that they do not own. Amazon sellers should take their own pictures for their listings. Sellers should not copy and paste verbiage from anybody else’s product or website and use it on their detail page.
2. Trademark Law
Trademark law focuses on the use of logos and other marks. Private label sellers should file for trademark protection for their logo and the name of the private label brand they’re developing. in short, sellers should never take another person’s / company’s trademark and put it on their own products.
3. Patent Law
Design patents have to do with how a product looks. Utility patents have to do with how a product functions. You should file for a design patent if you have a new design for an existing product. If you have made an entirely new invention, then you should file for a utility patent.
4. Trade Dress
Trade dress pertains to an entire product including its shape, color, packaging, and all other factors that make a product unique. Amazon sellers should not copy products if they want to avoid rights owner complaints. However, Amazon does not seem to have the best system for rights owners to assert trade dress complaints.
For more info. on intellectual property law, call for a free consultation: 1-877-9-SELLER
Amazon sellers should be concerned about obtaining intellectual property protection where they are selling and sourcing their products.
For example, a seller who has a private label product produced in China but sold in the United States should obtain protection in both China and the USA.
Boatload of baseless copyright complaints against sellers.
Copyright almost always pertains to pictures & verbiage in Amazon listings. It also includes things you add to the packaging like package inserts (which is written material / copyright). We have seen just a boatload of baseless copyright complaints against sellers all over the world. Mostly the United States, but literally all over, sellers are hit with baseless copyright complaints. If you have one, you have to figure out, one, did you violate? Because if the brand itself uploaded it, they waived their rights on that listing. Or did another seller create the listing and maybe they’re the ones that violated? Copyright complaints against sellers are absolutely increasing.
We have hundreds of pieces of content on intellectual property law for your disposal. Read more below.
Cease and Desist Communications
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Avoid Design & Utility Patent Complaints with Neutral Patent Evaluation Program
How to Avoid Design & Utility Patent Complaints with Amazon’s Neutral Patent Evaluation Program You have a ton of strength through good information. First, let me explain the difference between a design patent and utility patent. A design patent is basically how a product looks, and a utility patent is
How to Remove Baseless Copyright Complaints with DMCA Counter Notices
How to Remove Baseless Copyright Complaints with DMCA Counter Notices If you’ve received a copyright complaint against your Amazon account, this is information you need to know. First, as a law firm, we are intimately familiar with the Digital Millennium Copyright Act, and nobody out there who claims to be
What Amazon Sellers MUST Know – Trademark Cancellations & Oppositions to Fight Baseless Complaints
What Amazon Sellers MUST Know – Trademark Cancellations & Oppositions to Fight Baseless Complaints My name is David. I’m the managing attorney of our business law department. Today, I want to speak about trademark oppositions and cancellations. We see a lot of trademark complaints come through on the Amazon platform.
Amazon Sellers’ IP Rights & Funds Stolen Leading to Pre-Arbitration Demand Letters
Amazon Sellers’ IP Rights & Funds Stolen Leading to Pre-Arbitration Demand Letters Hi. My name is Rebecca. I’m an associate attorney at Rosenbaum, Famularo & Segall, PC. I work with both the brand protection and arbitration teams. Most recently, we have been preparing what is known as a pre-arbitration demand
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How to Avoid Compatibility Issues Listing Products on Amazon
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Tips on How Amazon Sellers Can Avoid Trademark Infringement Complaints Selling Branded Products I’m going to be talking to you about trademark complaints, specifically logos on listings. We’ll also be talking about suspected trademark complaints, where you’re not given a rights owner to contact. That’s making this issue a little
Court cases where Amazon sellers faced intellectual property issues:
There have been many situations where legal action was taken against Amazon for common law violations that caused damages to both sellers and buyers. These include: copyright infringement, breach of agreements with vendors, deceptive advertising practices and more.
If you are an Amazon seller and want to learn about what courts have said in cases involving intellectual property issues, we wrote the book on cases involving Amazon and Amazon sellers.
Regardless of the outcome of any particular case, these instances show that Amazon law is not above the law that we all must follow.
Our website provides legal documentation of these cases involving Amazon, along with the details of the case and whether Amazon won or lost. The Amazon Law Library sums up these cases to help each and every Seller understand their rights when it comes to selling on Amazon. You can find an online law library of Amazon cases here.
Angel P.
19:30 08 Jan 21
It was a great pleasure speaking with Jenn McDonald & Marisol. They help me a lot I was able to point myself in the right direction. I originally called them to just get some answers on IP claims and how to better handle them. I’ve been using their website and looking at many of their YouTube videos which are a great reason for information especially for Amazon Sellers. I am looking forward to retaining their services and working more with them.
Linda Y.
23:38 05 Jan 21
In my second month as a professional seller on Amazon, I received an IP complaint with a corresponding warning that my account was under review and in danger of possible suspension. After considerable panic, and hours of watching Utube videos on resolving IP issues. I found Rosenbaum Famularo, P.C. As advertised, their consultation was free and extremely helpful. I spoke with Marisol about my situation and she was amazing!! She is a great listener and advised me on a course of action. After I spoke with her I was able to proceed with tackling the IP problem. I highly recommend contacting this firm if you have any Amazon seller legal concerns, the consultation was free, friendly, helpful, and unhurried. I felt Marisol really cared about my situation and felt her genuine concern. A breath of fresh air in an often dismal world. Thank you!!!
globose W.
15:52 05 Dec 20
Great work done by Rosenbaum Famularo, P.C Their POA worked liked a Charm to get an ASIN reinstated for a fake patent complaint. Special thanks to Jacques Lavaud for clearly understanding the case and creating a POA accordingly. 100% worth it.
Marty G.
04:00 03 Dec 20
I was having a copyright issue concerning a counter-claimant on Amazon.com. After researching law firms who specialize in copyright law, I decided to call Rosenbaum Familaro, P.C. CJ Rosenbaum answered my call and immediately put me at ease. He knew my concerns and was so generous with his time in explaining my options and imparting rock solid advice. THIS is the law firm to go to if you need legal advice and/or representation in matters of copyright and intellectual property rights. Highly recommended!
Alexander R.
21:31 29 Oct 20
What can I say! Vincent is the man. Our ASIN got pulled on tuesday following a copyright/listing error, and by thursday evening we were back up and running. Cannot recommend them enough. Thanks again Vincent, and big thanks to Jenn too. She was super helpful as our initial point of contact!
Ashley C.
22:43 27 Aug 20
Jenn Mcdonald kept me at ease. I had several questions regarding IP issues I was having with Amazon. She was able to answer several of my questions promptly and she was very informative. The conversation we had was completely free and she was willing to go up and beyond to help.
John D.
16:29 28 Jul 20
Great firm were able to reinstate us back on Amazon After multiple copy Right infringements Firm that actually knows what they’re doing 🙌🏻🙌🏻🙌🏻
Tony M
06:32 25 May 20
I was dealing with listing hijackers for over a year and was losing sales, getting bad reviews and losing sleep at night because hijackers were infringing on my trademark and brand by selling a generic/knock off product as if it was mine. I tried to get help through Amazon Support on several occasions by opening a case and nothing was ever resolved, it always remained in pending status. Until I contacted the law firm of Rosenbaum Famularo P.C where one of their top attorneys Rob Segall took my case and within 2 weeks the listing hijackers were gone and everything started to get back to normal. This is definitely a law firm and attorney that you want to keep on retainer, because you never know when you're going to need their services. Thanks again Rob you're the best.
Daniel Y.
18:08 20 May 20
Account was suspended due to IP complaints, and we went to this firm just crossing our fingers. Turns out we're totally glad we went this route - David Miller got our account reinstated within a week! We're very glad we worked with them.
Stephen O.
06:19 15 May 20
David Miller was very helpful in getting 5 of my private label brand listings reinstated after a fraudulent IP rights complaint. CJ and the team are wonderful to work with and I can’t recommend them highly enough.
Riku C.
16:33 28 Feb 20
David Miller got the job done. We were glueless what to do with a trademark claim that we got.
GB
13:41 26 Feb 20
CJ reached out to me on Superbowl Sunday and took his time to explain to me the process of handling copyright complaints. CJ answered all my questions and there was no rush or pressure. I am looking forward to working with him and his team to hopefully resolve a few issues with my account.Update: I had copyright violations that I was afraid to do myself so I reached out to CJ and his team. I worked with Alexa Alers. We were able to eventually get Amazon to remove those complaints after a few appeals. I will definitely use them again if I have anymore issues. Thanks again CJ, Alexa Alers and team. The hype definitely matches the results.
Severin F.
22:41 02 Dec 19
Great company. The ONLY people to use for Amazon, IP, and Trademark problems!!! Thank you so much for your help!
MHG E.
11:05 02 Dec 19
We would like to express our gratitude to Rosenbaum Famularo law firm, particularly to Travis Stockman and Paralegal Dana Rodriguez for their excellent legal services in reinstating our seller central account. Not only did they got our account reinstated but currently are working on resolving the intellectual property complaints. Travis is very professional, knowledgeable, patient but best of all, he gets the job done. An assertive decision to have them on our side. A++
Hernan Novoa R.
15:07 26 Nov 19
Very professional work! Thank you very much to Amazon Sellers Lawyer and especially to David Miller who helped me throughout the process to reinstate my Asin's. I truly recommend them if you face an IP complaint, they will solve your problem!
Wassim S.
00:19 12 Nov 19
I saw a couple of videos on YouTube and I've sent an e-mail on weekend under the impression that I would only get a reply on the next business day. Jenn McDonald answered me very quickly and provided me with a couple of ideas on the way forward and it worked out. I was very impressed by the service and responsiveness. I highly recommend this company when dealing with IP infringements.
svdigital M.
15:26 06 Nov 19
Thank you Kerry and Anthony from AmazonSellersLawyer for helping us clear the IP complaint issue. We are very impressed with this firm and how professional these guys are. It's good to know that we can contact you in case we need to solve other legal issues with Amazon.
Jared C.
20:54 10 Oct 19
I spoke with Jen today about the details of IP claims on amazon. She was very helpful and I feel much more reassure after talking with someone who works in this space every day.
Jose M.
14:47 19 Sep 19
The Amazon legal system is a complex web to navigate through and you have to have the knowledge and experience to tackle all sorts of accusations in a delicate and professional manner. Being a first-time business owner and being hit with a baseless and frivolous trademark infringement complains, I thought had to close our family amazon store. My gut feeling told me to contact Rosenbaum Famularo PC amazon attorneys to get their final advice before hiring someone. Brett Sondike himself contacted me via email multiple times and noticed that he was being very sincere and from the heart, giving me information that I did not request or knew how to ask. I made the right choice hiring Brett. He was very professional and found any way possible to work with me…..I highly recommend his firm and him...
Chris A.
13:26 12 Sep 19
These guys have been great from the very start and gave us options that have helped us manage IP problems on Amazon's web site. Dana has been very responsive every time we reach out and so far we have 100% success. Highly Recommended
Johnathan
18:57 09 Aug 19
Thank you for your diligence and professionalism in getting my product on Amazon reinstated! I tried for 4 weeks to no avail and you did it in 2. Moshe Allweiss and the team did all the work, kept me in the loop, and were 100% transparent on the game plan and expectations for each step of the process. I highly recommend your company to any Amazon Reseller who's product has been frozen due to an intellectual property dispute.
Aaron T.
15:32 07 Aug 19
We have worked with CJ, Anthony and their team for over 3 years. His team shepherded through a difficult suspension and was able to help get our account back. We sell in a category that has a large number of false IP complaints. Unfortunately we were recently served with a 72 hour notice in regards to bogus IP complaints the ASL team was already working on. David Miller was able to write a quick plan of action which Amazon accepted and allowed us to continue business as usual. He is also doing a great job being a bulldog with the brands to attain retractions of their IP complaints. ASL does a great job and even though we know how to handle IP complaints on our own we hand them all over to ASL . IP complaints are a way of life on Amazon now and we use this tough team to deal with them!
Thanh N.
16:37 02 Aug 19
We have been using the service for months now and definitely think choosing Famularo is a right choice. Dana from team is really helpful and responsive. For the latest patent complaint falsely filed against our account, her thorough investigation and comprehensive appeal got us sorted out. We are grateful for her service and would recommend team and Dana without reservation.
Bilel K.
22:46 27 Jun 19
I spoke to Jenn regarding some questions concerning IP and Amazon, she was so helpful and took the time to answer my questions and give me many advices to protect my self from various issues. Thank you so much.
J B
15:20 25 Jun 19
Amazon Sellers Lawyers have been great. Have been working with Rob Segall the past few months to remove numerous utility patent infringers using an exclusive Amazon program. We have removed 100 infringers already and getting ready for more.
MaryEllen M.
16:52 24 May 19
I turned to Amazon Sellers' Lawyer after Amazon denied my appeal for IP infringement/counterfeit complaints which were unfounded. David Miller and team were wonderful and easy to work with. David gave my case alot of personal attention, stayed closely in touch with me throughout the process, and obtained a retraction from the brand owner very quickly. I highly recommend them to any Amazon seller who faces these issues!
T W
18:23 14 May 19
I am going to be totally transparent. When I initially paid the flat rate fee for the office to try to get my Amazon account reinstated, I truly thought I was wasting my money, but it was my last resort so I did it anyway. 30k (my funds that Amazon was holding) later, I have to say that the team, especially Dana R. is absolutely brilliant. I even tried to give them a tip to show my appreciation, but they would not except it. I listened to them and followed all their instructions and it worked out in my favor. I will now be using them for other services, ie trademarking, etc. I'm sold on this firm!! Thank you!!!
Ba Huy N.
16:24 25 Apr 19
We have 4 IP complains and Amazon close our store account. Dana help us draft the POA and Amazon reinstate our account, take about 10 days. I'm very happy with the result and surely keep a long term relationship with the firm. Dont hesitate to have the firm help with your Amazon Case. 10 Stars if I could
Derek F.
14:32 18 Apr 19
Highly recommend Rosenbaum Famularo to anyone having issues with compliance on Amazon. Jenn McDonald was kind enough to answer my questions and help us overcome an IP infringement complaint. CJ gives a ton of incredible free information away on YouTube that you can't get anywhere else.They are highly experienced and will be our "go-to" team for issues in the future.
kousaku Y.
03:06 18 Apr 19
I am a retired karate instructor. I write the articles for my blog about the karate matters as well as the culture of Japan and the Japanese people for the educational purpose. In one of the articles I used a photo without realizing it was licensed by a French press. Because of this, I was harassed by PicRights and Higbee law firm (LA). They threatened me with many emails, phone calls and the land mail letters. They demanded that I would pay the license fee. I removed the image right away and thought the problem was solved, but I was wrong. They said that I had to pay regardless for using their image. I felt I was trapped in this cunning business so I wanted to fight against them. I did not want to pay because that would encourage them to continue their dishonorable business. I also did not want to be victimized either. I contacted a few other law firms but they did not call me back. I became desperate. I am an author and sell my books through Amazon so I decided to contact Amazon Sellers Lawyers and I am very glad that I did. The liaison person, Jenn MacDonald was very helpful and caring. She helped me connect to one of the attorneys. After a few days I got to talk to him and he offered me a strategy to deal with the litigation. Now I can sleep at night peacefully again and spend my day normally. If you encounter any copy right infringement claims from PicRights and/or Higbee, I recommend that you talk to Amazon Seller Lawyers and/or Rosenbaum Famularo, PC. They care and will work with you. Shihan K. Yokota
Bamik
10:38 07 Mar 19
Thank you Jason for providing me with the exact info I needed (for free), to get my copyright infringement revoked. Much appreciated 👍
LA Rug L.
21:40 05 Mar 19
Amazon Seller Lawyers law firm was retained by our company to handle our Amazon account suspension. Within two weeks, CJ and Dana were able to reinstate our account. In fact, the quality of service was exceptional to a degree that we retained them to also register our USPTO trademark. In addition, CJ, a celebrated lawyer, has always been there for us and has given us solution-based advise whenever needed. Clearly, his satisfaction is our destination. He treats us like a family member and is there to help us with any legal issues we might have. I definitely recommend him for any e-commerce issues. Thank you!
Ognyan S.
16:22 05 Mar 19
The whole company is amazing. They were very swift in their actions, had their procedures streamlined and were able to lift a baseless IP claim from my Amazon account. Ashley DiPinto was great to work with as my point of contact. I definitely recommend them!
Cindy B.
20:13 04 Mar 19
We had a trademark infringement complaint which we initially tried to handle on our own. Representatives were very helpful from initial advice all the way through fixing the problem. I don't think we would have gotten the complaint removed without their POA. Travis was very responsive and patient with us as we asked lots of questions. It was well worth the money not to lose our account or spend months trying to resolve this issue.
Larry E.
20:20 26 Feb 19
I called about an ip complaint that was in the initial stages of Amazon review and spoke with Brett Sondike. The product at issue was a bundle of goods with different brands making the source of the ip complaint uncertain. He gave me some great information on how their process worked and some background on how brand and patent complaints, both possibilities, proceeded -- and when we would need his services. Very Helpful! A 5 star experience!
kelly V.
21:23 25 Feb 19
My selling privs were removed because of a bogus IP claim. I worked with Rob Segull and Travis Stockman and these guys are on it !!! Its a pretty helpless felling when Amazon shuts you down and these guys know exactly how to approach this situation in terms of dealing with both the rights holder and the black box that is the Amazon appeal process. My account was reinstated in less then 48hrs after the appeal was sent and the rights holder was contacted. Thanks Guys !!Just had to re-engage Rosenbaum Famularo for a new Issue (Suspended ASIN) Still 5 STARS. Got to work with Saluja this time and he did a fantastic job and drafted a fantastic/comprehensive POA. We talked over a couple strategies for my POA and landed on a great answer and I think it really did help me identify a couple things to improve in my business. I sent in my POA to amazon and that ASIN was back up in under 2 hours. Thanks Again !
Max S.
06:47 16 Feb 19
I had the pleasure of working with CJ one on one on a patent infringement issue. He is extremely knowledgeable on the subject and gave us the right advice to proceed with the case and resolve the situation for us. I'm extremely pleased with his services and highly recommend his services to any online seller. They really do take care of the clients and know Amazon to the core.
Devin T.
19:55 08 Feb 19
I just got off the phone with CJ and he really surprised me with the amount of effort he put in with trying to help me with my intellectual property complaint. The youtube video said it was a free consultation so I figured I had nothing to lose, so I called the number and the guy from the video I was watching on youtube actually was the one to answer the phone. I told him that I didn't have the money to pay for the service, but he still tried helping by telling me the things I should tell the distributor(he really knew what he was talking about) that filed the complaint against me. He even went to the length and said that he wouldn't mind me giving him a call back if the distributor denied appealing the case. 5/5 stars
Jake T.
18:15 05 Feb 19
I am very happy I turned to this awesome team of lawyers to help me reinstate my listing that was blocked due to IP infringement complaint. They started working on the case right away after I submitted it. I want to thank Kerry McDonald and Jennifer McDonald in particular. I highly recommend! Looking back, I wouldn't have done it myself.
Hsu T.
17:20 01 Feb 19
Our listings were blocked due to possible IP infringement.We worked with seller central to modify the listings and sent several appeals, but the replies from performance team were merely frustration. After 3 unnerving weeks I decided to seek for professional advice. Working with Amazon Sellers Lawyer was an incredible experience. I want to personally thank Kerry, Jennifer, Anthony and the whole team for their professionalism, they helped me to get the listings reinstated in one shot. Cannot thank the team enough. Best decision to move forward and not waste time with others.!
Michael P.
19:35 30 Jan 19
Great company to work with. They helped get my ASIN back up and running after a false patent infringement claim.
Jason C.
03:02 23 Jan 19
I would highly recommend team of amazonsellerslawyer, our blocked ASINS due to IP compalints are reinstated today. we appealed to Amazon several times ourselves, but amzon did not accept them. we had to turn to professional persons to help, they guieded us with patience and profession, and finally it worked. thank you.
Yameen S.
20:58 04 Jan 19
Amazon ASIN was blocked due to a incorrect infringement claim. Sean, Anthony and the team worked diligently and guided us throughout the whole process and finally we got the ASIN reinstated! Cannot thank the team enough. Best decision to move forward and not waste time with others.
Matthew W.
19:43 02 Jan 19
David Miller presented at an Amazon momentum day I attended. I was very impressed when I saw him present so when I needed help on a patent issue I went straight to him. He was very helpful and responsive - I will definitely go to him again.
Joshua G.
20:35 26 Dec 18
Thank you Rob Segall for competence, attentiveness to our issues and consistency in moving our trademark application forward. Well done!
Steven H.
13:24 20 Dec 18
Working with Kerry McDonald from Amazon Sellers Lawyer has been nothing short of a great experience. I am truly grateful to have found a firm that tends to your needs at all times of the day and are dedicated to getting you the help you need. My account was suspended for infringement and she has been there every step of the way constantly fixing each and every one of amazons demands. They remain in contact with you on a daily basis and never leave you in the blue wondering what is going on. Don't be a fool and think you can handle legal issues on your own, place your confidence with this firm and you will not be disappointed.
bo-rong C.
10:53 10 Dec 18
My products on Amazon were complained of trademark infringement, and I am especially grateful to Sarah for knowing my situation very carefully and helping me to get in touch with their company's lawyers in the US. In just less than a month, I managed to get back my Amazon account.
Hinata's D.
22:19 30 Nov 18
Our account needed immediate attention due to two IP issues. We were assigned Dana Rodriquez from Amazon Sellers Lawyer. She drafted an excellent appeal and within a matter of days the listings were reinstated and the IP issues were removed from our account metrics. Thank you for your prompt attention and your success. In the future if we have any account issues we will also use Amazon Sellers Lawyer.T. Bishop
Has an Amazon suspension destroyed your business? The solution is here. We have hundreds of happy client reviews and many reinstatement successes in the realm of intellectual property law.
Intellectual Property Law Reviews from Clients:
Angel P.
19:31 08 Jan 21
It was a great pleasure speaking with Jenn McDonald & Marisol. They help me a lot I was able to point myself in the right direction. I originally called them to just get some answers on IP claims and how to better handle them. I’ve been using their website and looking at many of their YouTube videos which are a great reason for information especially for Amazon Sellers. I am looking forward to retaining their services and working more with them.
Cameron W.
09:27 30 Jun 20
I worked with Shuffle and Kerry at Amazon Sellers' Lawyer this month on a tricky IP issue. I was impressed with the attention to detail in both their advice and written submissions. Would use them again without hesitation.
Daniel Y.
18:08 20 May 20
Account was suspended due to IP complaints, and we went to this firm just crossing our fingers. Turns out we're totally glad we went this route - David Miller got our account reinstated within a week! We're very glad we worked with them.
Maciej P.
03:17 13 May 20
They helped me resolve 2 cases. Firs one took a long time to resolve since Alexa and David Miller had to negotiate with the right owner who was not very cooperative but after about 4 months they have agree to retract all 7 IP complaints. Other case was resolve in a month after i received 93 IP complaints from one Brand owner. Alexa drafted me 3 appeals that i sent to amazon and all 93 complaint were remove from my account. I was surprise it went so easy. Most important Alexa and David always responds to my emails the same day and call me if i need them in a few hours just to calm me down and assure that they will work to resolve my problem
Ryosuke T.
12:59 28 Dec 19
I highly recommend Amazon Sellers' Lawyer.Kelly, Bruce and Shuffle teams have been sincere and patient with our company. Solving problems with intellectual property rights is not an easy problem, but arguably they do professional work.
After two months of negotiations with Amazon, we were able to resume sales successfully.
After two months of negotiations with Amazon, we were able to resume sales successfully.
Jiang J.
02:38 27 Dec 19
This year, due to intellectual property complaints ,our acount was suspended by Amazon.We contacted Amazon Sellers' Lawyer to help us appeal,they are very professional.Honestly,many other service providers do not provide appeal letters to us,they just help you appeal your account and make money from you.As a result,you don't know why your account is reinstated.But cooperating with Amazon Sellers' Lawyer,they provided us with a detailed appeal letter and many other appeal information.We can participate in the entire appeal process and understand why the store was eventually reinstated.
We recommend Amazon Sellers Lawyer to any sellers that runs into trouble with their account.
We recommend Amazon Sellers Lawyer to any sellers that runs into trouble with their account.
Hernan N.
15:09 26 Nov 19
Very professional work! Thank you very much to Amazon Sellers Lawyer and especially to David Miller who helped me throughout the process to reinstate my Asin's. I truly recommend them if you face an IP complaint, they will solve your problem!
Jared C.
20:56 10 Oct 19
I spoke with Jen today about the details of IP claims on amazon. She was very helpful and I feel much more reassure after talking with someone who works in this space every day.
Jose M.
14:53 19 Sep 19
The Amazon legal system is a complex web to navigate through and you have to have the knowledge and experience to tackle all sorts of accusations in a delicate and professional manner. Being a first-time business owner and being hit with a baseless and frivolous trademark infringement complains, I thought had to close our family amazon store. My gut feeling told me to contact Rosenbaum Famularo PC amazon attorneys to get their final advice before hiring someone. Brett Sondike himself contacted me via email multiple times and noticed that he was being very sincere and from the heart, giving me information that I did not request or knew how to ask. I made the right choice hiring Brett. He was very professional and found any way possible to work with me…..I highly recommend his firm and him...
Aaron T.
15:31 07 Aug 19
We have worked with CJ, Anthony and their team for over 3 years. His team shepherded through a difficult suspension and was able to help get our account back. We sell in a category that has a large number of false IP complaints. Unfortunately we were recently served with a 72 hour notice in regards to bogus IP complaints the ASL team was already working on. David Miller was able to write a quick plan of action which Amazon accepted and allowed us to continue business as usual. He is also doing a great job being a bulldog with the brands to attain retractions of their IP complaints. ASL does a great job and even though we know how to handle IP complaints on our own we hand them all over to ASL . IP complaints are a way of life on Amazon now and we use this tough team to deal with them!
Doris X.
03:26 31 Jul 19
I am very happy work with Travis and Sarah , they give us good price for copyright complaint case, when our 7 additional ASINs got complaint from same company ,they also process them without extra fee , Thank you Travis, you are awesome !!
Steven C.
03:09 26 Jun 19
When I use this service, the service is nice and the problem is timely solved. recommend this lawyer service. When I occur infringement issue, I will thought about and contact this team.
Judah B.
15:16 25 Jun 19
Amazon Sellers Lawyers have been great. Have been working with Rob the past few months to remove numerous utility patent infringers using an exclusive Amazon program. We have removed 100 infringers already and getting ready for more.
Chaiwat T.
05:41 12 Jun 19
I got a trademark infringement noticed from Amazon reported by the rights owner. I tried to send Amazon appeals but didn’t work out and was frustrated. So I decided to turn to Amazonsellerslawyer. The company assigned Ashely to work on my case. She was highly professional and understood that I didn’t intend to make a confusion with another brand. She did research and crafted well-written appeals for me. It took some time for Amazon to reply but finally, I got my product listings reinstated! This was a huge relief.
I should have worked with this company from the start so I would get my listings reinstated faster. I want to thanks Ashley and her team for working on my issue. You guys are amazing!
I should have worked with this company from the start so I would get my listings reinstated faster. I want to thanks Ashley and her team for working on my issue. You guys are amazing!
Tom F.
08:58 11 Jun 19
It was the second time my account was suspended in one year due to a false copyright claim by a third party. And Amazon didn't even send me a notice when suspended my account. I send numerous emails to Amazon. No reply. Contacted Sarah and her team got my account reinstated within 2 weeks! Amazing job! I couldn't imagine that I could get back my account without their help!
George A.
00:33 01 Jun 19
Highly recommend Amazon Sellers' Lawyer, especially thanks Shuffle, Sarah and Kerry. They are kind, easy going, professional and help me with the ASIN reinstatement due to false design patent infringement. Really appreciate their work.Happy 😁
Maryellen Porzuczek M.
16:52 24 May 19
I turned to Amazon Sellers' Lawyer after Amazon denied my appeal for IP infringement/counterfeit complaints which were unfounded. David Miller and team were wonderful and easy to work with. David gave my case alot of personal attention, stayed closely in touch with me throughout the process, and obtained a retraction from the brand owner very quickly. I highly recommend them to any Amazon seller who faces these issues!
Achyandra Swandana S.
21:58 20 May 19
My 4 years old private label product listing got suspended because of IP trademark complaints on Amazon and I was really clueless about that. I've tried to solve by myself but it goes nowhere. For international sellers like me, this issue can be really intimidating. Then I decided to contact AmazonSellersLawyer.com. This was my first time experience hiring a law firm - thankfully, Jenn McDonald gave a professional and friendly service with excellent information about how to proceed. On the next day, I've got a plan of action e-mail from David Miller, an attorney who assigned to my case. In 24 hours, after following his advice.. I received a fantastic news.. notification from Amazon that my listing has been reinstated! What kind of magic was that? Thank you, excellent service from David Miller! He is really professional, knowledgeable, helpful, and taking the time to answered all of my questions. You guys are awesome! Once again, thank you for helping to solve my case! Highly Recommended!
Tigist M.
14:06 11 May 19
I am so glad I took the leap of faith to work with this firm. I worked with David Miller and he was able to reinstate my Amazon listing after having a patent infringement compliant. I tried to fight by myself which didn’t work and he was able to help me by writing a very professional appeal that explains exactly how our product does not infringe the patent. I like how professional he was. Thank you everyone behind this law firm.
Larry E.
20:16 26 Feb 19
I called about an ip complaint that was in the initial stages of Amazon review and spoke with Brett Sondike. The product at issue was a bundle of goods with different brands making the source of the ip complaint uncertain. He gave me some great information on how their process worked and some background on how brand and patent complaints, both possibilities, proceeded -- and when we would need his services. Very Helpful! A 5 star experience!
Westin F.
17:44 21 Feb 19
Highly Recommend Amazon Seller's Lawyer for all your Amazon needs. We have been dealing with Travis for a couple years now and he has helped us through numerous IP issues and suspensions. These guys know their stuff and get the job done!
Max A.
06:47 16 Feb 19
I had the pleasure of working with CJ one on one on a patent infringement issue. He is extremely knowledgable on the subject and gave us the right advice to proceed with the case and resolve the situation for us. I'm extremely pleased with his services and highly recommend his services to any online seller. They really do take care of the clients and know Amazon to the core.
Olga W.
18:17 05 Feb 19
I am very happy I turned to this awesome team of lawyers to help me reinstate my listing that was blocked due to IP infringement complaint. They started working on the case right away after I submitted it. I want to thank Kerry McDonald 🌺 and Jennifer McDonald 🌺 in particular. I highly recommend! Looking back, I wouldn't have done it myself. ☺️❤️❤️
Mike P.
19:34 30 Jan 19
Selling on Amazon can be ruthless in some markets.False patent infringements claims run rampant. Amazon sellers lawyer did an excellent job getting past all the Amazon automated responses and getting Amazon to look into and respond to a false patent infringement claim. My ASINs are back up and I would absolutely recommend this company if you experience the same issue.
Willie L.
00:10 16 Jan 19
My account was suspended due to complaints of IP infringement 3 months ago. Suspension happened right before fund being released. No need to say, there is a good chunk of money left in the account being held while appeal was being filed. I used the live chat on AmazonSellersLawyer.com to explain my case to Rosenbaum Famularo, PC. law office. Anthony answered all my questions very professionally. They have tons of experience on cases similar to mine. We went through about 4 or 5 appeals because Amazon keep asking for more details, I thought Amazon was just giving me run arounds and my account will never be reinstated. But my direct contact / paralegal, Ashley Dipinto never gave up and keep fighting for me. Guess what, 3 months later, my account was reinstated. I cannot thank them enough for their professional advice and perseverance. Last but not least, the service statement is super clear easy to understand, they break down service charge to 1/10 of and hour and thrown in a couple free service as well. I hope I will never have to use them again, but if I do, I know who to call.
Thank you Ashley, Anthony and of course CJ.
Thank you Ashley, Anthony and of course CJ.
Parul A.
14:40 12 Oct 18
I spoke to Brett Sondike about a legal issue I am having. He took the time to understand what I had to explain on the very first call. I am extremely pleased with the way he responded and with the response I got from him. I felt very comfortable talking to him and he made it very easy for me to get some insight into the legal aspect of my issue. Very honest guy and down to earth! I would highly recommend Brett to anyone seeking advice around IP issues and questions around legally selling on Amazon.
Jason L.
17:27 15 Aug 18
I spoke with Rob this morning about securing trademarks for my e-commerce brands. He was knowledgeable and answered all my questions and didn't make me feel rushed to get off the phone. I feel confident that this is a great firm to do business with.
Janu S. G.
15:19 16 Jul 18
CJ is the best and most helpful for any and all Amazon related issues. The entire team, especially Kerry McDonald, were able to resolve a multitude issues from suspensions, IP complaints and brand protection for online sellers. We visited his office in Long Beach. We called CJ on his cell on Saturday and he cleared his schedule so that we could meet with him in person in their Long Beach, NY office on Monday morning.
Pj S.
04:34 27 Jun 18
I met CJ at an Amazon Summit March 2018. At that time I didn't have a PL product I was a 3rd party seller with no problems. I purchased some products and started selling my own PL products and then one day I got hit with an infringement and blam my listings got shut down. With no where to return I remembered CJ said in his presentation that we (sellers) could call him and he would help and he was a phone call away. Well I took him up on that offer, I called he gave me some great advice to try without me spending a dime. So now I just wait and see what happens. It's nice to know that he really does care and wants to help. I will use his services again, hopefully I don't have too though, sorry CJ...LOL!
Jody M.
21:47 29 May 18
Thank you so much to Amazon Sellers Lawyers to getting my account back in perfect standings! I made a mistake with my account that resulted in an IP Infringement. After reaching out myself to the brand owner, I was unable to get them to retract their complaint. This caused chaos on my Amazon account and I was no longer able to sell this brand. I then contacted Amazon Sellers Lawyers. Kerry worked daily on my account, reaching out to the Brand Owners and consuting me on what to say to Amazon. They NEVER gave up! By some kind of magic, they were able to get the brand owner to tell Amazon that the complaint with me was resolved. Within two days, my account was back in action. I am sure I could not have done this without them. THANK YOU Amazon Sellers Lawyers, CJ, and Kerry!
Carolina G.
13:43 03 Apr 18
I called from Spain with patent pending doubts. This is the quickest customer service I've ever seen. From doubts to answers in minutes! First contact and first questions answered for free. Thanks CJ and team!
Jo C.
15:20 23 Nov 17
My ASIN was blocked after a fake IP complaint. I tried all sorts to get it reinstated but nothing was working. CJ, Anthony and Gary have been fantastic, fast communication and detailed appeals - they know the correct process to follow and who to contact at Amazon to resolve these issues. It took them around 10 days to get my ASIN reinstated. Thank you!
Taz A.
18:25 16 Oct 17
These guys really know their stuff! My product was taken down due to a baseless IP claim from a competitor. I called the team and they were immediately responsive and we managed to get the product reinstated within 2 weeks. It was a nervous time, but the team (Jason worked my case) kept me calm and walked me through every step of the process. Honestly could not have asked for a better experience, HIGHLY recommend!
Michael V.
10:07 11 Jul 17
I've spoken to CJ, Anthony and Gary at Amazon Sellers' Lawyer. They're all extremely approachable and speak normal English I could understand - unlike some lawyers I could mention!
In particular, I went over the details of a few tricky-looking but promising Amazon products with CJ to make sure I wasn't going to endanger my precious Amazon account by risking account suspension. CJ was very expert, very down to earth and realistic about the potential risks and the solutions.
He didn't even charge me for this initial call, which is another welcome change from all other lawyers I've ever used!
Overall, I'm incredibly impressed. They're obviously very expert in what they do, but they are very down to earth and straightforward. I'd recommend them to any Amazon sellers concerned about legal issues - especially trademarks or patents or Amazon account suspension.
In particular, I went over the details of a few tricky-looking but promising Amazon products with CJ to make sure I wasn't going to endanger my precious Amazon account by risking account suspension. CJ was very expert, very down to earth and realistic about the potential risks and the solutions.
He didn't even charge me for this initial call, which is another welcome change from all other lawyers I've ever used!
Overall, I'm incredibly impressed. They're obviously very expert in what they do, but they are very down to earth and straightforward. I'd recommend them to any Amazon sellers concerned about legal issues - especially trademarks or patents or Amazon account suspension.
Monica B.
15:22 13 May 17
I launched a line of bathroom products and experienced success for over a month. Then all of a sudden, my momentum was stopped as competitor for one of my products filed a complaint against me for patent infringement. This was devastating news since I performed patent research prior to launching the product and knew for a fact there was no patent for this product. Over 3 weeks, I contacted Amazon numerous times, submitted appeals through the proper channels - Seller Performance, Notice Dispute and Bezos Escalation Team, to no avail I continued to receive the automated bot response I needed to contact the complainant to resolve the issue. At this point, the complainant was silent because he knew Amazon would not reinstate the listing without his retracting the complaint. After getting no where with Amazon on my own I reached out to the law firm of CJ Rosenbaum. CJ, Anthony and the team drafted legal briefs and correspondences, again going through the proper channels - Seller Performance, Notice Dispute, Bezos Escalation Team and Amazon's Legal Team. Throughout the process, CJ, Anthony and team was responsive, communicated timely and answered questions or addressed concerns promptly. After working with CJ, Anthony and the team for less than 2 weeks, they were able to get the ASIN reinstated. The team is truly fighting for Amazon sellers and over exceeded expectations as I truly believe Amazon would not have reinstated the ASIN without the help of the Amazon Sellers' Lawyers.
Michael L.
19:53 11 May 17
Hiring CJ to navigate the erratic and nuanced ways of Amazon Seller Support was a home-run decision for our Amazon business. If you are looking for help with a suspension, appeal, or IP issue,; you cannot afford not to work with the team at Amazon Sellers' Lawyer. Stop stressing and start hitting home-runs again. Call CJ ASAP.
Ray B.
15:28 22 Mar 17
CJ Rosenbaum and his managing attorney Anthony Famularo at Amazon Sellers Lawyer were instrumental in getting our suspended “Seller Account” reinstated after an erroneous intellectual property complaint.
When Amazon suspends your account, you have to follow an unfamiliar and erratic process to satisfy their demands, which are not always clearly stated, and the resolution is not guaranteed.
CJ’s expert advice is a huge benefit: Even better is that CJ & Anthony are attorneys who know the the legal implications and limits of the Amazon user agreement.
CJ’s firm a unique resource for Amazon sellers in trouble because of the huge number of cases they’ve successfully handled, their specialized legal expertise, and because they have a central office and staff that’s responsive to your emails and calls, even calling you by cellphone when they were out of the office.
CJ and Anthony were able to clearly describe the strategies they were using, and the phases of review that exist. They also were able to follow-up repeatedly with a brand that made the erroneous complaint that triggered our suspension, and maintained the brand’s cooperation with us.
No one can offer a 100% guarantee on a successful outcome, but CJ and his team gave us informed counsel at every stage, including using well-informed, tested language for our multiple - eventually successful - “Plan of Action” submissions.
I encourage anyone suspended to watch some of the many YouTube interviews with CJ Rosenbaum, particularly with Ed at “Amazon Sellers Group TG.”
I think you’ll agree CJ is the leading expert in Amazon’s seller performance appeals and arbitration.
When Amazon suspends your account, you have to follow an unfamiliar and erratic process to satisfy their demands, which are not always clearly stated, and the resolution is not guaranteed.
CJ’s expert advice is a huge benefit: Even better is that CJ & Anthony are attorneys who know the the legal implications and limits of the Amazon user agreement.
CJ’s firm a unique resource for Amazon sellers in trouble because of the huge number of cases they’ve successfully handled, their specialized legal expertise, and because they have a central office and staff that’s responsive to your emails and calls, even calling you by cellphone when they were out of the office.
CJ and Anthony were able to clearly describe the strategies they were using, and the phases of review that exist. They also were able to follow-up repeatedly with a brand that made the erroneous complaint that triggered our suspension, and maintained the brand’s cooperation with us.
No one can offer a 100% guarantee on a successful outcome, but CJ and his team gave us informed counsel at every stage, including using well-informed, tested language for our multiple - eventually successful - “Plan of Action” submissions.
I encourage anyone suspended to watch some of the many YouTube interviews with CJ Rosenbaum, particularly with Ed at “Amazon Sellers Group TG.”
I think you’ll agree CJ is the leading expert in Amazon’s seller performance appeals and arbitration.
Bart K.
16:16 30 Dec 16
Outstanding knowledge of the Amazon system and outstanding client service! Anthony worked diligently to push through the issues I had with my seller account- from an bogus IP claim- was able to fully restore my selling privileges for my ASIN! He helped me deal with Amazon and dealt professionally with the complaining party, to get the complaint remove! Thanks!
Alex M.
03:30 18 Oct 16
CJ was very prompt to respond our concerns against a copyright infringement case. If the case does not get resolved soon, we are glad to know we have CJ on our side.
Christina S.
23:50 17 Oct 16
Had a great experience with CJ. Had an issue with Amazon shutting down our listing because a competitor reported a trademark infringement. CJ quickly confirmed we were not infringing any trademarks and knew the fastest approach to get our listing turned on. Very frustrating to deal with Amazon but CJ helped us get out listing turned back on.
Stanley G.
20:21 10 Oct 16
CJ promptly responded to my email in regards to an anti-competitive seller attempting to unrightfully claim copy-right infringement. Very knowledgeable about the Amazon infrastructure.
