If you have been selling on Amazon, you are already aware that you don’t get a heads-up before a possible suspension occurs. For instance, they can give you a blank inauthentic suspension, not letting you know what the exact problem is. If you’re suffering from an inauthentic suspension, our team has
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In this case, the Amazon seller was large and advanced, including 21 staff other than himself. It was important that we got this account back up and running because about 70 to 100 Americans relied on this account for their livelihood. This advanced seller was suspended from Amazon due to
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AMAZON SELLERS LAWYER SUCCESS 34 Intellectual Property Complaints Retracted Within 48 Hours!! Amazon Suspension for IP rights complaints for Parallel Importing Recently we had a client come into our firm that was selling products on the UK Amazon marketplace. Typically we are American lawyers, but often, we do find ourselves
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AMAZON SELLERS LAWYER SUCCESS One of our clients was selling a chemical product which violated Amazon’s rules on Environmental Protection Agency (EPA) policies for labeling requirements. We did quite a bit of research and from our view, they met all the EPA labeling requirements. When the seller first contacted us,
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How we beat a major NFL team when it asserted baseless counterfeit complaints against an Amazon seller. An NFL franchise was trying to enforce their distribution rights. They sold products directly to the individual that we represented. This individual had receipts and invoices purchased directly from the rights owner. Our
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One of our clients was an Amazon seller seeking help to analyze and write a Plan of action. She was an elderly woman selling garden seeds and had no employees working with her. She was suspended due to late shipments because of a software she was using that was malfunctioning.
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This particular Amazon seller had his account suspended for baseless intellectual property rights complaints. He received counterfeit complaints for approximately 8 ASINs. We spoke with him and learned that he had no invoices in his possession because he never sold these products at all. We reviewed his account and found
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AMAZON SELLERS LAWYER SUCCESS Amazon Seller Reinstated after Inauthentic Suspension for DVDs Inauthentic suspensions are not uncommon; in fact, inauthentic suspensions are the #1 reason for account and listing suspensions. In this particular case, the Amazon seller was selling workout DVDs. He was relatively inexperienced with selling on the Amazon
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We recently had a new client sign up for our brand protection services. A smaller family owned businessman had just received his trademark approval and was enrolled in Brand Registry 2.0. Our client thought that he had his brand very well protected until he had multiple sellers jump on his
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Amazon now implements a system called Amazon Renewed. Before this program, you were able to list the condition of the product as refurbished. If you are unaware of what the term refurbished means: it is a used product, but anything that was damaged / broken has been repaired with new
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Forged / manipulated document suspensions are certainly challenging, but not impossible to win. We have been able to recover accounts after years of suspension. There is often more hope to recovering accounts than Amazon sellers think. This client did not actually forge or manipulate his documents. We are currently trying
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We had an intake recently where a client had an ASIN block because of an issue with packaging. It was a ‘Used Sold As New’ complaint. The seller had complaints regarding packaging prior to this – the packaging was not lasting through the shipping process and was damaged. Our client
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Inauthentic suspensions are the #1 reason for sellers to lose their accounts and listings. We had a returning client come to us with an inauthentic suspension. He spoke with a member of our intake team. We reviewed the case file, all the documents and prior appeals, and then reached out
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Amazon Seller with Multiple Accounts Suspended for Inauthentic Health & Beauty Products One of our clients who had multiple accounts had one of his bigger accounts suspended for inauthentic complaints. He sells health and beauty products and was worried that his other accounts were going to get shut down as
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Travis just came back from the JCON 2019 Ecommerce Summit in Brooklyn, NY. He had the incredible privilege of listening to many informative speakers who were talking about the ecommerce industry. The summit is a great place to learn about IP issues, suspensions, private label brand protection, and arbitrations. The
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HUGE WIN: AMAZON SELLERS LAWYER SUCCESS The seller’s POA failed. He needed help getting reinstated and making payroll. We had a successful east coast Amazon seller come to us for assistance in getting his account reinstated. He started his business on his own and grew his company to currently employing
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AMAZON SELLERS LAWYER SUCCESS We help drop shippers every day of the week. They are incredible business people who can do the research and find products for less than what people are buying and selling them for online, especially on Amazon. Amazon is coming down on drop shippers, causing problems
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Seller of Collectibles & Toys Suspended from Inauthentic Complaint Reinstated with Plan of Action and Invoices We had a seller of collectibles and toys who was suspended for inauthentic complaints from Amazon customers. The complaints were baseless because the seller (our client) sourced largely from manufacturers or authorized distributors. They
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Amazon Seller Sued for Damages Allegedly Caused by Product I’m super proud of this case and I’m super proud of Brett and Travis. Brett is our director of client relations, and I can’t think of a more empathetic person to take the calls of sellers around the world when they’re
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Amazon Seller Suspended after Intellectual Property Rights Complaint An Amazon seller who was selling both in the United States and in Europe had their selling privileges suspended in France. They were selling Netgear brand electronics and had their account shut down by an intellectual property rights complaint. This seller had
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Amazon Seller Fulfilled Prime Suspended – Reinstated in 72 Hours with our Plan of Action As many sellers are aware, the difference between Fulfillment by Amazon and Seller Fulfilled Prime is enormous and the costs are significantly different for each. For many sellers, this can make or break their
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