Amazon Sellers News 11/29/19: Reinstatement Success, Changes to Accounts Causing Suspensions & Forged Documents Welcome Amazon sellers to Black Friday 2019. I hope everyone had an absolutely killer Thanksgiving. I only escaped my family to handle about a dozen emails and phone calls for suspended sellers. But I’m going to
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Dana Rodriguez, paralegal at Rosenbaum Famularo, PC, law firm behind AmazonSellersLawyer.com, talks about a deactivated Amazon seller account due to IP complaints that is now reinstated with our help. Getting IP Suspensions Reinstated on Amazon Recently, we had a client reach out to us whose account was temporarily deactivated for
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Reinstatement Success on Inauthentic Suspension for Amazon Seller David Miller, Managing Attorney at Rosenbaum Famularo, PC, talks about another great win for an Amazon seller faced with an inauthentic suspension. In this scenario, our client was selling products that were bought at an estate sale. They were actually told that
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Amazon Sellers’ Lawyer Success: Retraction on Copyright Infringement Claim A client who sells thank you cards received a copyright infringement claim. The complainant was arguing that our client’s cards where similarly designed. Courts often have a difficult time defining what is substantially similar. Courts use the ordinary observer test, where
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We recently encountered a case regarding a trademark complaint received by one of our clients. The client was very business savvy and only offered products that they owned trademarks for. The trademark complaint stemmed from their use of a trademarked word on their listing page. When creating or joining a
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AMAZON SELLERS’ LAWYER SUCCESS: Amz Seller Reinstated after Design Patent Complaint Recently, we had a Chinese client receive a design patent complaint for the garden hose they were selling on Amazon. Sometimes design patent disputes are very complex and this makes it extremely challenging to appeal through Amazon. Design patents
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AMAZON SELLERS LAWYER SUCCESS: Multiple Trademark Infringement Complaints Resolved Recently, we helped a seller who received trademark infringement complaints from 3 different complainants for 4 different ASINs. However, our client never sold or listed on these ASINs. We were not sure why his account was flagged. For those who don’t
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AMAZON SELLERS LAWYER SUCCESS: Trademark Complaint Removed from ASIN & Restoration of Amazon Seller Account Health Today, we worked on an appeal to the Amazon Notice-Dispute team in which we discussed a trademark complaint that was filed by a complainant who sold ear care products. In this case, our client was
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Resolving IP complaints for items you neither sourced nor sold: We had a client come to us for help with an intellectual property complaint. Upon review of the seller’s account, we noticed that the account was suspended for listing items they had neither sourced nor sold. What do you do
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AMAZON SELLERS’ LAWYER SUCCESS: Recently, we were defending a client who received a counterfeit complaint. What was most interesting about this case was that our client was able to prove that the product was authentic. Product Did Not Match Amazon Listing The issue here was that after we reached out
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AMAZON SELLERS’ LAWYER SUCCESS: Recently, we helped a client who received an inauthentic complaint, which resulted in their listing becoming suspended. The suspension was due to only one customer complaint, so this suspension occurred rather quickly. The first thing that we did was look through our client’s customer messages. We
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AMAZON SELLERS LAWYER SUCCESS: Recently, we had a case where a client received a private label trademark complaint. In this case, a private label seller (our client’s competitor) owned a trademark and had our client’s listing suspended. A trademark is “any word, name, symbol, design, or any combination thereof, used in
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AMAZON SELLERS LAWYER SUCCESS: Suspended Amz Seller Reinstated after Counterfeit Complaint We recently helped a seller get reinstated after they were suspended for intellectual property complaints. Someone had asserted counterfeit complaints against their account. At Rosenbaum Famularo, PC, our process involves speaking with suspended Amz sellers, reviewing sellers’ accounts and reaching
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AMAZON SELLERS LAWYER SUCCESS: We recently had a success on an inauthentic suspension. Our client was selling power tools on the UK platform and his account was suspended after receiving two inauthentic claims. The customer claimed that he was unable to find the product’s serial number and therefore believed that
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Inauthentic suspension on Amazon? Reinstatement is in the details. We recently had a client come to us for assistance with an inauthentic suspension. An inauthentic suspension is the #1 reason for an account getting suspended and the #1 reason for a seller to lose a listing (ASIN) or a group
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AMAZON SELLERS LAWYER SUCCESS: Reinstating an Inauthentic Amazon Suspension – We recently helped a suspended Amazon seller after he received an inauthentic complaint. He had no invoices or receipts. Reinstating an Inauthentic Amazon Suspension When we first received this case, our client had already completed and submitted his own appeals
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AMAZON SELLERS LAWYER SUCCESS: We recently helped a suspended Amazon seller get reinstated after they received a 72 hour suspension notice for 18 intellectual property complaints. Our client had received various complaints: trademark, copyright and patent. What this means is that the seller had 72 hours to submit an appeal to
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AMAZON SELLERS LAWYER SUCCESS: Amazon Seller reinstated after a counterfeit complaint suspension. Retail Arbitrage is when a person purchases a product from a retail store (either online or in-store), then resells it for a higher price and keeps the profit. This particular case had to do with an Amazon seller
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Patent vs Copyright Infringement: It is always important to check the type of complaint you receive. An individual just came to us because they received a patent infringement complaint from a rights owner. A patent is a license issued by the government. The license states that the one with the
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We recently had a client with a private label brand on Amazon sign up for our brand protection services. He was a smaller, family-owned businessman who just received his trademark approval and thought his brand was protected.. until he had multiple sellers jump on (or hijack) his Amazon listings. A
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We’re going to discuss winning an inauthentic suspension. This is the most common suspension we see on Amazon. Essentially, an inauthentic suspension occurs when someone is accused of selling inauthentic products. This is different from counterfeit suspensions; a counterfeit suspension occurs when the rights owner files the complaint. Inauthentic is
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