AMAZON SELLERS LAWYER SUCCESS: Suspended Amz Seller Reinstated after Counterfeit Complaint We recently helped a seller get reinstated after they were suspended for intellectual property complaints. Someone had asserted counterfeit complaints against their account. At Rosenbaum Famularo, PC, our process involves speaking with suspended Amz sellers, reviewing sellers’ accounts and reaching
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AMAZON SELLERS LAWYER SUCCESS: We recently had a success on an inauthentic suspension. Our client was selling power tools on the UK platform and his account was suspended after receiving two inauthentic claims. The customer claimed that he was unable to find the product’s serial number and therefore believed that
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Inauthentic suspension on Amazon? Reinstatement is in the details. We recently had a client come to us for assistance with an inauthentic suspension. An inauthentic suspension is the #1 reason for an account getting suspended and the #1 reason for a seller to lose a listing (ASIN) or a group
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AMAZON SELLERS LAWYER SUCCESS: Reinstating an Inauthentic Amazon Suspension – We recently helped a suspended Amazon seller after he received an inauthentic complaint. He had no invoices or receipts. Reinstating an Inauthentic Amazon Suspension When we first received this case, our client had already completed and submitted his own appeals
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AMAZON SELLERS LAWYER SUCCESS: We recently helped a suspended Amazon seller get reinstated after they received a 72 hour suspension notice for 18 intellectual property complaints. Our client had received various complaints: trademark, copyright and patent. What this means is that the seller had 72 hours to submit an appeal to
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AMAZON SELLERS LAWYER SUCCESS: Amazon Seller reinstated after a counterfeit complaint suspension. Retail Arbitrage is when a person purchases a product from a retail store (either online or in-store), then resells it for a higher price and keeps the profit. This particular case had to do with an Amazon seller
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Patent vs Copyright Infringement: It is always important to check the type of complaint you receive. An individual just came to us because they received a patent infringement complaint from a rights owner. A patent is a license issued by the government. The license states that the one with the
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We recently had a client with a private label brand on Amazon sign up for our brand protection services. He was a smaller, family-owned businessman who just received his trademark approval and thought his brand was protected.. until he had multiple sellers jump on (or hijack) his Amazon listings. A
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We’re going to discuss winning an inauthentic suspension. This is the most common suspension we see on Amazon. Essentially, an inauthentic suspension occurs when someone is accused of selling inauthentic products. This is different from counterfeit suspensions; a counterfeit suspension occurs when the rights owner files the complaint. Inauthentic is
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“We sell in the UK, Europe and America.. We never thought that an account suspension would happen to us.. Our account was hacked and then eventually suspended.. We reached out to CJ and he was incredibly helpful in getting our situation resolved. If you have any legal trouble with Amazon
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AMAZON SELLERS LAWYER SUCCESS: We were recently successful in resolving multiple intellectual property complaints for a client who sells on the Amazon European Union platform. He received complaints from the watch company, Seiko, which sells top-of-the-line designer watches. Quite a few of his ASINs received IP complaints, so our client,
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AMAZON SELLERS LAWYER SUCCESS: Five suspended ASINs reinstated after multiple performance notifications. Recently, a client had 5 ASINs suspended for being inauthentic. An ASIN is the Amazon Standard Identification Number. ASINs are used for product identification within the Amazon platform. Amazon suspended the accounts for being inauthentic. Inauthentic is a
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Amz seller reinstated after being suspended for inauthentic complaints. AMAZON SELLERS LAWYER SUCCESS: We recently had a client who was suspended for inauthentic complaints. The client was sourcing his products directly from Marshalls and selling them on Amazon. Even though they had receipts, they received inauthentic complaints on 4 ASINs
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AMAZON SELLERS LAWYER SUCCESS: Reinstated after trademark infringement complaints. Paralegal, Ashley DiPinto, on a recent suspended Amazon seller reinstatement case. Recently, we had one of our big sellers get a retraction from Amazon. He received trademark infringement complaints on his account. We reached out to the complainant and the complainant
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AMAZON SELLERS LAWYER SUCCESS: Seller Reinstatement We had a seller come to us who sold beauty products, which included face creams, shampoos and conditioners. He received a lot of complaints on his account regarding the smell of the skincare product, the texture of it, and how it wasn’t compatible with
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AMAZON SELLERS LAWYER SUCCESS: Amazon seller reinstated after counterfeit complaint. Our client was a very big seller located in the United States on the East Coast. His account was suspended due to counterfeit complaints. Before he came to us, he had already reached out to the rights owner and successfully
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How to deal with an IP complaint from individual Amazon sellers: A lot of sellers think that the only people that make IP complaints are big brands. That’s actually not accurate. Smaller brands and individual sellers make many complaints. Learn what we did in this particular case to get this
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AMAZON SELLERS LAWYER SUCCESS Suspended for Account Verification Issues? Learn how we reinstated this Amz Seller. In this case, our client was suspended due to account verification issues. So while she was running a really tight business and did her due diligence to have established a business before getting into
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Winning Plan of Action for Inauthentic Suspension on Makeup Remover In this case, a seller was offering makeup products, specifically makeup remover. Unfortunately, they received a few customer complaints, even though their account was spotless (they reply to customers all the time and process full refunds). Unfortunately, these customers were
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Customer review manipulation is not something that Amazon turns a cheek to. Review or feedback manipulation is when a customer is offered an incentive in exchange for writing a review. Amazon has strict policies against manipulating reviews because it skews the authenticity of product reviews. Even if the review itself is genuine,
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AMAZON SELLERS LAWYER SUCCESS: 72 hr suspension notice removed. At Rosenbaum Famularo PC, law firm behind AmazonSellersLawyer.com, our goal is to help our clients get their suspended listings and accounts reinstated. Our team works tirelessly and prides themselves on being the David to your Goliath. We recently got a seller reinstated
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