How to deal with an IP complaint from individual Amazon sellers: A lot of sellers think that the only people that make IP complaints are big brands. That’s actually not accurate. Smaller brands and individual sellers make many complaints. Learn what we did in this particular case to get this
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AMAZON SELLERS LAWYER SUCCESS Suspended for Account Verification Issues? Learn how we reinstated this Amz Seller. In this case, our client was suspended due to account verification issues. So while she was running a really tight business and did her due diligence to have established a business before getting into
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Winning Plan of Action for Inauthentic Suspension on Makeup Remover In this case, a seller was offering makeup products, specifically makeup remover. Unfortunately, they received a few customer complaints, even though their account was spotless (they reply to customers all the time and process full refunds). Unfortunately, these customers were
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Customer review manipulation is not something that Amazon turns a cheek to. Review or feedback manipulation is when a customer is offered an incentive in exchange for writing a review. Amazon has strict policies against manipulating reviews because it skews the authenticity of product reviews. Even if the review itself is genuine,
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AMAZON SELLERS LAWYER SUCCESS: 72 hr suspension notice removed. At Rosenbaum Famularo PC, law firm behind AmazonSellersLawyer.com, our goal is to help our clients get their suspended listings and accounts reinstated. Our team works tirelessly and prides themselves on being the David to your Goliath. We recently got a seller reinstated
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HUGE WIN: One of our European clients offered Apple products such as tablets, iPhones, MacBooks, etc. A few of their listings got hit with a ‘Used Sold as New’ complaint on each Amazon EU platform. In preparation for writing a plan of action for a ‘Used Sold as New’ complaint,
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We recently had a client who received a utility patent complaint on Amazon. Utility Patents apply to the function of the product, ie. what the product does. Even if your product does not look the same as another patented invention, if it performs the same function, or does the same
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Our client sourced and sold designer brand sunglasses; items such as Gucci, Ray Ban, and Tiffany. Unfortunately, their account was hit with a used sold as new suspension. It was for just one ASIN listing, so the whole account wasn’t down; however, a seller should address these complaints as they
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ANOTHER AMAZING REVIEW FOR CJ ROSENBAUM. Amazon Sellers’ Lawyer, CJ Rosenbaum helped one Amazon seller with a hacked Amazon account. $35,000 was taken out. CJ helped this seller get his funds back. “CJ will always pick up the phone and answer your questions.. I would only hire CJ for any issues
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AMAZON SELLERS LAWYER SUCCESS: Recently, we had a client who received two Used Sold as New ASIN suspensions. The seller’s account was still open, but they had to comply with a plan of action. The client reached out and asked for our help. We went ahead and investigated the issue. We
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AMAZON SELLERS LAWYER SUCCESS: Recently, we had a selling team made up of a husband and wife whose seller fulfilled prime account was suspended on Amazon. They had the suspension twice in the past. This was the third time dealing with it… Their Amazon storefront is their livelihood. They generate their
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A seller was suspended from their Amazon account for 2 years. They tried several appeals, but nothing worked. Eventually, they contacted our law firm and we were able to reinstate their account with our first Plan of Action! Our client was selling generic products on a listing. For some reason,
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An Amazon seller selling on the Amazon European Union platform had a case which involved multiple intellectual property complaints. In this seller’s account, quite a few ASINs received infringement complaints, so being a little overwhelmed, our client reached out asking us to send a request for a retraction to the
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Intellectual property complaints are often the result of a rights owner filing a specific complaint with Amazon. We had a seller whose listing was blocked after it became reinstated. What happened was that their listing was suspended due to intellectual property complaints, which were resolved. After appealing, Amazon said that the
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Our law firm has been reinstating Amazon seller accounts for years with our winning Plans of Action. We’re extremely well-versed on a variety of issues pertaining to Amazon, including but not limited to: Arbitration Against Amazon Account / ASIN Suspensions Inauthentic Complaints 72 Hour Performance Notifications Trademark Complaints USPTO Submissions
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We just helped an Amazon seller who is ranked Top 10 in the entire world in their selling category on Amazon. They got named in a lawsuit that commenced a few days ago. All of this client’s funds were frozen on Amazon due to a temporary restraining order. Temporary Restraining Orders
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Recently, we had a client who received an inauthentic ASIN suspension. They were sourcing their products directly from Marshalls and had receipts for the shoes that they were selling on Amazon. Our client received inauthentic complaints for 4 ASINs. On Amazon, ‘inauthentic’ means that the product is not as the
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Another great win for the Rosenbaum Famularo, PC team! In this Used Sold as New packaging suspension case, the products sold were being labelled as: “Not as Advertised; Damaged, Defective; Missing/Incomplete Items Received.” Amazon Packaging Issue Reinstated with Amazon Sellers Lawyer We review a variety of metrics and parts of
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Recently, we had a seller come to us with a suspension for their Seller Fulfilled Prime eligibility privileges. This case required a keen attention to detail.. Trying to venture out and grow his business, the seller had just opened a second facility. It turned out that the facility was under-staffed
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We had a client who created a listing for his own trademarked item. His product was similar to another brand and product, so he wrote the brand name into his listing. He got a Performance Notification from Amazon stating that his listing infringed upon the trademark rights of a rights
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We recently helped a seller get their account back after reaching out to us via our chat system. They were dealing with 2 issues: an inauthentic suspension and a used sold as new complaint, both of which we deal with on a regular basis. AMAZON SELLERS LAWYER SUCCESS He had
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