Inside Information From Amazon’s Staff In India: Amz Seller Services What I want to talk to you about is the seller services team, which right now, is operating almost exclusively in the UK. It’s on beta testing, and the theory is that sellers will be able to approach Amazon and
Read more →Inside Information From Amazon’s Staff In India: Selling Partner Support Selling Partner Support (SPS) was very hard to get information out of, except that they do follow intense scripts. They have the ability to update the scripts, but there is an approval process. Seller support claims to treat all sellers
Read more →Inside Information From Amazon’s Staff In India: Business Requirement Documents This info. comes directly from Amazon’s boots on the ground in Hyderabad, India. In this video I’m going to talk to you about the Business Requirement Documents (BRD) team. The BRD team works out of Hyderabad and these are the people
Read more →Inside Information From Amazon’s Staff In India: Procedures for Editing Amazon’s Staff Scripts There are teams for seller support, seller performance, for dealing with Amazon vendors, for dealing with last-mile delivery for independent contractors, intellectual property rights are the MPA team. There’s just tons and tons of teams in India
Read more →Inside Information From Amazon’s Staff In India: Delivery Driver SPS Team I want to talk to you about four different people that worked for Amazon that I approached. They were all taking cigarette breaks. It was three young men and a young woman. The three young men were all at
Read more →Inside Information From Amazon’s Staff In India: Bezos Team for Consumer Complaints in the UK In this video, I talk to you about the Bezos teams for consumer complaints in the UK. I would have preferred to spend my time speaking with seller support, seller performance, and the NPA teams
Read more →Inside Information From Amazon’s Staff In India: Selling Partner Support Teams In this video, I talk about Amazon’s selling partner support teams, SPS. These are the teams that work with Amazon vendors. The team’s jobs are to handle vendors claiming shortages of inventory that were delivered, where an Amazon vendor
Read more →Inside Information From Amazon’s Staff In India: Amazon Delivery People In this video, I will talk about amazon’s delivery department. It seemed like it was solely the outside contractors. What he talked about, when the delivery drivers are running late or there’s a problem, they send emails to Amazon. Amazon
Read more →Inside Information From Amazon’s Staff In India: Brand Registry One of the first people I spoke with was a young man. He called himself a “fresher”, meaning fresh out of college. He was probably about 22 to 24 years old, and he worked on the brand registry team. I met
Read more →Inside Information From Amazon’s Staff In India: Introduction I started in Hyderabad, I found Amazon’s offices, and I went up to people during their smoking breaks and just grilled them for information. So this entire series of videos, I have 14 different topics to discuss with you, the entire series
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Amazon Suspension Guide: Multiple Accounts on Amazon, Customer Dissatisfaction Rate & Importance of a Dedicated Customer Support Staff In this video, Briana Stanco talks about the edits she’s making to one of our books, Your Guide to Amazon Suspensions. For Amz sellers maintaining multiple accounts on Amazon without approval, pay
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Amazon Sellers’ Guide to Avoiding Suspensions – Chapter 4 update – Applying for a second Amazon account. Chapter 4 book update regarding multiple or related accounts on Amazon. What do sellers need to apply for a second Amazon account? Sellers must have a legitimate business need for having multiple accounts.
Read more →Amz Sellers’ Guide to Suspensions Chapter 2 update on avoiding listing and account suspensions on the Amazon platform. Never sell generic products on a branded listing. This can get you suspended because you threaten the well-being of the actual brand owner. Consumers will surely complain if they do not get
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Receiving a letter from VORYS: what sellers should do. Did the VORYS law firm send you a letter stating that you cannot sell certain products? Receiving a letter from VORYS can be intimidating. VORYS has asserted many baseless claims against online sellers such as: product sourcing trademark violation arbitration unauthorized
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It has come to our attention that the response time from Amazon’s notice-dispute department has significantly slowed down. There could be a few reasons that this is occurring. One reason for this could be that Amazon is shifting resources away from notice-dispute, therefore overloading their system. It could also be
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Amazon’s New TOS Explained: THIRD Huge Loophole Amazon Retained to Avoid Giving Sellers Pre-Suspension Notice Paragraph 3 of the new TOS Terms of Service (called the Business Solutions Agreement or BSA and/or the Participation Agreement) promises that Amazon Sellers will receive 30 days notice before an Amazon account suspension or
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Millennials are forecast to make up 50% of the U.S. workforce by 2020, and in five years they will account for 75% of the global workforce. Fortunately for the travel goods industry, millennials would rather spend money on travel and experiences than a house or other material possessions, according to
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Amz Sellers’ News: Winning Safety Complaints on Amazon, New Products for Q4 & more. Amz Sellers’ News with CJ Rosenbaum New Products for Q4 New Rules on Velocity of Sales & Use of Launch Companies Increase of 72 Hour Suspensions Winning Safety Complaints on Amazon Helping Online Sellers Worldwide View
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What Sellers refer to as the ‘Participation Agreement’ and ‘Amazon Terms of Service’ are going out the window. There is a NEW CONTRACT Amazon is imposing on all Amazon Sellers around the world. Today, the first of a huge series of videos, providing Amazon Sellers with the details and information
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VORYS is a law firm that specializes in brand protection. We get many calls from clients asking how to go about addressing these letters. VORYS letters are generally very similar; they always claim trademark infringement, never counterfeit infringement. VORYS letters usually have 3 components: 1 – The warranty argument: this
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For many Amazon sellers, arbitration can be a useful process. If you have had your funds frozen by Amazon, are dealing with an inventory issue, or are looking to reinstate your Amazon sellers account from suspension, arbitration is a necessary next step. Thankfully, our talented team of attorneys can help
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