With unparalleled experience in both law and ecommerce, our team has the ability to approach your Amazon issue from every angle.

Rosenbaum Famularo, PC

Amazon Account Suspensions & Appeals Letters

We help reinstate suspended sellers with skillfully-written Plans of Action.

We address Amazon suspensions from a legal perspective to get your account reinstated right away. Our strategy involves an initial investigation of your account, followed by a report that clearly outlines the main issues for you. Our Plans of Action for suspended Amazon sellers have helped many accounts get reinstated. To view our reinstatement success videos, click here.

Intellectual Property Complaints

If you have received a rights owner complaint, we are here to help.

We help sellers who receive IP complaints on Amazon. These complaints sometimes lead to account / ASIN suspensions that degrade sellers’ accounts. Learn how we fight rights owner violations. 3 steps we take in dealing with intellectual property complaint suspensions: 1. Analyze the account to see if there’s any violation, 2. work to get the complaint withdrawn, and 3. send a Plan of Action to Amazon.

Private Label Brand Development, Policing & Protection

We protect private label brands against hijackers and counterfeiters worldwide.

When a client comes to us for a brand protection issue, our team drafts a Cease & Desist letter. We send the Cease & Desist letter to the hijackers / infringers and allow them 2 days to respond to our request to remove the infringing content. When sellers do not respond or cooperate with our Cease & Desist letters, we draft a Report of Infringement, which is then delivered to Amazon’s legal teams.

Has Amazon refused to release your money / inventory?

We rep sellers against Amazon via binding arbitration.

In your contract with Amazon, you give up the right to take Amazon to court. But what you gain is the ability to have all your disputes resolved through arbitration, which is much faster and cheaper. We take the fight right to Amazon and take the decisions out of their hands. We work with the seller, identify what the issues are, and make sure that the arguments we make are persuasive.

Have you been falsely accused of selling counterfeit products?

You may be entitled to significant damages.

If you are selling on Amazon and have been falsely accused of selling counterfeit products, WE want to talk to YOU. Our law firm is successful at resolving rights owner disputes and dealing with Amazon. GET HELP NOW: The law firm of Rosenbaum Famularo, PC is required by law to assure you 100% confidentiality. We protect your privacy under the Attorney-Client Privilege.

Amazon Seller Services: dealing with threatening letters from the VORYS law firm.

We have extensive experience dealing with their claims.

VORYS is a law firm that sends letters to 3rd party sellers all over the world telling them that they cannot sell items. We have addressed countless letters from VORYS. Sellers can in fact buy and sell practically every product with very limited exceptions. Many VORYS letters ignore the First Sales Doctrine. Contact us for more info. on VORYS letters & other litigation / threats asserted against you.

As a law firm, we offer legal services for Amazon sellers with benefits that non-attorneys cannot provide, including legal documentation, the ability to pursue lost profits, and 100% confidentiality.

Amazon Seller Services: Dealing with Buyer Complaints

CJ’s law firm is designed to provide sellers with a licensed attorney who can utilize the law to dispute buyer complaints that jeopardize your seller account. CJ helps Amazon sellers to address complaints and negative feedback from a legal perspective to prevent account and/or listing suspensions.

Our team assists Amazon sellers with a two-step approach designed to handle buyer complaints and avoid suspensions:

STEP 1:  Investigate the complaint to see if it is valid and provide a method of resolving the issue amicably.

STEP 2: When the complaint is invalid, seek our clients’ lost profits and adequate reimbursement for the business interruptions caused by the complaint.

Inauthentic Item Complaints

In the eyes of Amazon, an inauthentic item is defined by where it is purchased by the seller. Items purchased from any source other than the authorized manufacturer of the product are considered to be inauthentic – even if they are indeed the “real” brand name product.

Used Sold as New

Anything that was returned, had damaged packaging, or was opened but not used cannot be labeled as “new” pursuant to Amazon’s conditions policy. Even though the product is brand new and never used, it may have damage to the packaging or previously opened and later returned.

Products Not As Described

To not get hit with this type of buyer complaint, it may be in your best interest to look back at your listing/s and make sure the pictures match exactly to the product/s being sold, and that the descriptions perfectly describe the product/s you are selling on Amazon.

Ordered Wrong Item

Amazon holds sellers responsible when customers return items because it was the wrong item. Sellers need to be proactive so that this doesn’t occur. By improving listing/s with quality photographs and thorough, easy to understand descriptions, buyers will be less likely to mistakenly purchase a product.

Copyright Complaints

Copyright law for Amazon sellers focuses mainly on images and verbiage. Sellers should never use photographs/images they don’t own. They should take their own photos for listings. Sellers shouldn’t copy verbiage from anyone’s product/website and use on their detail page.

Trademark Complaints

Trademark law for Amazon sellers focuses on the use of logos and other marks. Private label sellers should file for trademark protection of their logo and name of the brand they’re developing. Sellers should never take another person’s or company’s trademark and put it on their products.

Fees & Payments for Amazon Seller Services

Brett Sondike, Director of Client Services at Rosenbaum Famularo, PC, the law firm behind AmazonSellersLawyer.com, breaks down flat fees vs. hourly fees with our firm.

Contact Amazon Sellers Lawyer for a free consultation:


litigation department

Amazon Seller Services: Settling Cases & Representing Sellers in Litigation

The litigation department of Rosenbaum Famularo, PC focuses on two areas:

Settling cases for ecommerce sellers who are sued for selling counterfeit products.
Representing sellers when they sue brands that made false counterfeit complaints against them.

Used Sold as New Suspensions on Amazon - Opt Out of Repackaged Returns

Amazon Suspensions & Appeals

Reinstate a Suspended Amazon Seller Account or Listing

CJ is an attorney who can harness the power of the law when it comes to Amazon suspensions. Non-lawyers do not have the resources, education or expertise to make use of these strategies – and they have zero obligation to keep your information private. As an attorney, CJ is legally bound to keep everything you say 100% confidential by the Attorney-Client Privilege.

legal help

Legal Issues on Amazon

Regardless of how large or small an Amazon business may be, the legal issues at hand are the same.

If you need to know what legal issues apply to your situation and what the potential outcome may be, our attorneys can provide valuable insight. For related court opinions, documents, and legal counsel to help you choose the best course of action for your individual situation, contact us for legal reports from our attorneys.


Amazon Law Library

The 1st and only publication of its kind, the Amazon Law Library is a complete collection of all the lawsuits involving Amazon.com.

Amazon has been involved in far more legal issues than many of us realize. Our team at Amazon Sellers’ Lawyer has been actively documenting each and every lawsuit involving Amazon since our launch. From Amazon’s earliest days to the present, we will provide these case summaries – along with complete court opinions – as an invaluable publication for each and every Amazon seller.