Review Manipulation Suspensions on Amazon.com

Amazon’s Review System

If you’re using a service to help you get reviews on Amazon, vet that service like a hawk.

If you are promised reviews with one click, it is too good to be true. And if it’s too good to be true, it usually is. Review manipulation suspensions are very difficult to come back from so be super, super careful. It is a thousand times better for you to wait patiently and get organic reviews than to use service providers that are promising things that are too good to be true. Never ask for good reviews versus generically asking for reviews, and never put in links that go to different places based upon the review, whether it’s good or bad. Be careful. Don’t lose your Amazon listings. Don’t lose your Amazon sellers’ account. Avoid review manipulation suspensions as much as possible.

Contact us today. Here for sellers every day of the week: MON-FRI: 9am – 8pm, SAT & SUN: 10am – 6pm EST

🚩 CALL 1-877-9-SELLER FOR A FREE CONSULTATION

Customer review manipulation is not something that Amazon turns a cheek to.

Review or feedback manipulation is when a customer is offered an incentive in exchange for writing a review. Amazon has strict policies against manipulating reviews because it skews the authenticity of product reviews. Even if the review itself is genuine, if it was produced in exchange for something, that review is tainted in Amazon’s eyes. Amazon cares deeply about their customers. They will not tolerate any form of feedback other than a purely genuine, uninfluenced review.

Manipulating the buyer experience in any way, shape or form is not accepted by Amazon. By altering product reviews for an Amazon listing, the perception of that particular product may be misleading. Amazon will fully terminate any seller account if they have proof of review manipulation.

reviews
Jonathon K.
Jonathon K.
18:45 12 Apr 21
I had an issue with one of our top preforming products on Amazon and the listing was removed before we had a chance to edit our description to address the problem. This happened at 6.14pm on a Saturday night.After researching I decided to call Amazon Sellers Lawyer as I knew they would take my call and they did! Their response was so professional! I was advised as to what information I need to gather and the steps I needed to take to move forward.After providing the information my case was assigned to Anthony Zhang a paralegal at Amazon Sellers Lawyer. Now this guy knew his stuff! He even spent time researching the product to find technical terms that were missing from the product description! After Anthony’s deep dive he responded with a comprehensive review that simply blew me away! This was no template, but a proper well thought out appeal by a person who clearly excels in his field! Anthony prepared everything for our appeal, even the file sizes were carefully resized to within Amazon’s recommendations. Everything was prepared for us along with detailed instruction on how we should submit the appeal.Once the appeal was submitted, I waited for Amazon’s response. In just over 2 hours we received an email from Amazon “We reviewed the information you provided and decided that you may continue to offer these items on Amazon”. This was fantastic news!Even though Amazon approved our appeal we had an issue with our stock being stuck in stranded inventory. After contacting Anthony again he immediately came back with a response and asked me to open a case with Amazon seller support and upload the information he provided. With Amazon being Amazon, the case was opened and closed without anyone really understanding the issue at hand. Again, I contacted Anthony and he immediately responded and advised as to the wording we should use to move the case to the appropriate Amazon team. This worked and our stock was now live and selling again!There was a time difference between the UK and New York, but this did not impact our communication which was outstanding from start to finish. Anthony would call at a time that fitted in with UK working times which made communication so much easier. All in all, our experience with Amazon Sellers Lawyer and Anthony Zhang has been truly outstanding! Anthony is amazing! I would not hesitate to recommend and will be 100% using their services in the future.Thank you so Much!
Kathryn W.
Kathryn W.
22:24 25 Mar 21
This law firm has the most experience in the industry and I would 1000% recommend them to anyone. They are astoundingly knowledgeable and are truly your only hope if the point has come for you to contact them. If leaving them a ten star review were an option, I would be leaving them 11 stars.
Eric I.
Eric I.
15:06 23 Feb 21
I reached out to this Law firm for a consultation, a few weeks back. Not only was it free, but they got back to me after reviewing my paper work quickly. Troy Goldberg was incredibly helpful, and gave me insight on how to address my case. I plan to use this company in the near future for my Amazon issues, as they have been the most responsive out of all the places and law firms I have contacted.
Linda Y.
Linda Y.
23:38 05 Jan 21
In my second month as a professional seller on Amazon, I received an IP complaint with a corresponding warning that my account was under review and in danger of possible suspension. After considerable panic, and hours of watching Utube videos on resolving IP issues. I found Rosenbaum Famularo, P.C. As advertised, their consultation was free and extremely helpful. I spoke with Marisol about my situation and she was amazing!! She is a great listener and advised me on a course of action. After I spoke with her I was able to proceed with tackling the IP problem. I highly recommend contacting this firm if you have any Amazon seller legal concerns, the consultation was free, friendly, helpful, and unhurried. I felt Marisol really cared about my situation and felt her genuine concern. A breath of fresh air in an often dismal world. Thank you!!!
Feras A.
Feras A.
17:14 29 Dec 20
I worked directly with Anthony Zhang to resolve some complicated amazon issues, and he went above and beyond to work on the issue and to fully understand the situation. I rarely write reviews, I actually almost never write reviews, but this one is absolutely necessary to do.I wasted my money on consultancies and on people that claim they know how to resolve amazon related issues. AND THEY REALLY DON'T, they don't have the knowledge, they don't have the experience, they only have templates stolen used from law firms. save your money and hire this firm. I personally only worked with Anthony Zhang, but I can safely assume that the entire law firm culture aligns to how I was treated by Anthony. I can write so much, but to keep this short and to the point. I believe that they are super diligent and impactful. they never promise results, but they promise they would do every thing to help you get what you need done.Thanks againAnd special thanks to Anthony Zhang, he's a beast!!!
Ron J.
Ron J.
21:47 27 Nov 20
The most professional law firm working on Amazon issues.Received call back the same day On Black Friday after Thanksgiving.The Partners CJ Rosenbaum and Robert Seagall both reviewed my case and helped me to resolve my issues. AAAA+++++

Amazon Review Manipulation

SHORT & SWEET: Don’t do it. It is an account killer.

Short Term Gains vs. Long Term Business: a lot of new sellers out there partake in various third party applications, programs, and incentives for a coveted 5 star review. While this can help you rise up in rankings and make more money, this is a short term fix.

Long term, you will get caught, your account will be suspended, and this is very difficult to come back from. Amazon takes this very seriously. They have done several sweeps in the past year where they have taken down hundreds, if not, thousands of very prominent sellers for this.

Review ManipulationThere is a right way to get a review. You sell the product. You provide an honest, good product. You provide good customer service after the fact, and you will get that 5 star review. You will rise up through the rankings and you will have an account and a business that will last a lifetime. This is the way to handle these issues.

There are right ways and wrong ways to contact the customers after the fact. Amazon has a lot of policies on this matter and you should review these and know these like the back of your hand.

Amazon has a great program in place for how to contact your customers and if you are utilizing Amazon’s programs to contact your customers, you’re not going to get suspended for it.

Another thing you should stay away from that Amazon is catching onto quickly is selling your product on your own website and then sending that customer over to Amazon to leave an unverified purchase review. This is a quick way to get a listing or account suspended.