Reinstate (ASIN) Amazon Product Listing Suspension

Ask us about our listing reinstatement services for suspended ASINs on Amazon.com

Was your listing suspended on Amazon?
Get Reinstated Now.

We help sellers address Amazon suspensions from a legal perspective. Our firm provides strategic appeal plans that cover every detail of Amazon’s extensive requirements for reinstatement.

Contact Us Today. We Offer Free Consultations 7 Days a Week.

As an Amazon seller, your ecommerce success depends upon your cooperation with the rules set by Amazon. Listing suspensions can happen at any time, for many reasons. For instance, just one complaint from a buyer can suspend a listing. Our team helps with listing suspension issues.

Our Amazon listing reinstatement strategy involves a thorough investigation of your account by our analysts. We then follow up with a report outlining the main issues we see for you. After that, we examine your suspended listing and draft an appeal plan that covers every angle of the suspension.

You develop a private label product with a trademark, you get brand registry, start doing well & what happens? You get a hijacker. Hijackers are generally people with vendor accounts who are able to access your Amazon listing. They change your listing to their own brand and then make an IP complaint against you. We’ve seen this issue dozens of times.

We’re seeing a lot of product detail tampering suspensions.

For example, you create a listing for your private label brand of lollipops for a pack of 20. Then all of a sudden, your listing says you’re selling packs of 50 lollipops and you also see the product details changing. Sellers receive listing suspensions because of customer complaints of the product not being as described. One thing we urge you to do is notify Amazon immediately. You have all the evidence to show Amazon that your listing has been taken over.

3 tips to protect yourself from hijackers:

1: Monitor your listing like a hawk.

Watch for images being changed by hijackers, and watch for the titles being changed by hackers. What hackers will do is they’ll change the images and they will change the titles to add their branding to your listings. And then they’ll make complaints against you.

2: If you have a brand registry, you still need to be careful about hijackers.

Amazon still allows itself Amazon retail and it also allows sellers who have vendor accounts to alter listings. It is clearly a problem with Amazon. It’s an issue that has not yet been addressed, but if you have a brand registry, you have to monitor your listings to protect yourself against Amazon vendors and Amazon retail.

3: If your account gets hacked, Amazon blames you.

Make sure that your log on information for your Amazon account is entirely different from any other online accounts you may have. Make sure your email address and passwords are different. In addition, make sure you’re using Amazon’s 2-step verification. If your account gets hacked, Amazon is going to blame you. One of the things Amazon will point out is that you didn’t use 2-step verification.

We’re here for you 7 days a week thanks to our amazing team. Talk to us about Amazon listing reinstatement anytime: 1-877-9-SELLER

Confidentiality: any information that you provide to us is 100% protected & confidential under the Attorney-Client Privilege.

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Amazon Sellers Suspended for Running Multiple Related Seller Accounts
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Our law firm is client-oriented, both to current and potential new clients. We focus on making your end-to-end client experience—from consultation to invoicing—more enjoyable & efficient.

Choosing to work with our team means that your needs will be met and your preferences will be taken into account — so you can sit back, relax, and trust the process. We use a collaborative team effort to reinstate your suspended ASINs on Amazon.

We pride ourselves on our collaborative work environment. Our college-educated staff works together with clients to create the best possible plan of action for Amazon listing reinstatement.

The reason we work alongside our clients is because no one knows a business better than the person running it. Our goal is to help get your accounts up and running asap. This way, you can continue to make money to support your family and employees.

We help sellers reinstate suspended Amazon listings. Call us for a free consultation about your suspended ASIN 1-877-9-SELLER.

We wrote 6 books specifically for you to learn about selling on Amazon.com

Book - Amazon Sellers Guide to Suspensions & Reinstatements

Your Guide to Amazon Suspensions

In this book, we show you ways to get suspended ASINs reinstated quickly. Use what we’ve learned helping thousands of suspended Amazon sellers. We give you a sample Plan of Action to work with.

Learn More

Book: Amazon Sellers Guide - Trademark Law 165x250C

Amazon Sellers’ Guide: Trademark Law

We teach you why it’s crucial to register a trademark. Without registering, your IP rights are limited to a small geographic area. However, if you register, your trademark will be extended to the USA.

Learn More

Book: Amazon Sellers Guide - Copyright Law 165x250C

Amazon Sellers’ Guide: Copyright Law

Amazon sellers’ main copyright concerns often arise when sellers have used copywritten images or text for their products. In this book, we dive into the specifics of copyright law as it pertains to Amazon sellers. Our intellectual property team teaches you how to file for copyright. In addition, we show you what conditions a copyright protects. Learn to avoid problems before they arise.

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Book: Amazon Sellers Guide - Chinese Intellectual Property Law 165x250C

Amazon Sellers’ Guide: Chinese IP Law

Our intellectual property law team wrote a book to inform sellers on how to protect their brand in China. This includes ways to prohibit infringers on their brand or products. We discuss trademark & copyright law, two ways to protect your brand worldwide.

Learn More

Book: Amazon Law Library Vol.1 - 165x250C

Amazon Law Library: Volume 1

We’ve made an index of legal issues surrounding Amazon & the use of its platform. We break down the cases Amazon has litigated within the past several years by its issue, rule, facts, analysis and conclusion.

Learn More

Book: Your Guide to Selling Fashion on Amazon 165x250C

Your Guide to Selling Fashion on Amazon

Amazon is a great option for designers. So, our team decided to write a book to explain how to keep your business safe from suspension. We wrote this with a designer’s thoughts and concerns in mind.

Learn More

Unfortunately, as an AMZ seller, you need to watch out for Seller vs Seller dirty tricks.

We continue to see a ton of false trademark, copyright, and counterfeit complaints being made against Amazon sellers. What’s really shocking is the number of seller vs seller complaints by non-rights owners. Sellers are making complaints even though they don’t own intellectual property rights to anything at all.

Complaints to your business on Amazon can be a serious hit to your bottom line. However, we want you to know that there are remedies. This includes taking that person to court or simply letting them know that you have a suit drawn up. Despite the veracity behind the complaint, it is important you still respond and address them.

If you’ve been subject to a complaint on Amazon, call us for a free consultation now 1-877-9-SELLER.

Manipulated Amazon Mexico & Canada Listings Causing USA ASIN Suspensions

Watch out for seller vs. seller dirty tricks. For instance, people/companies are making listings under your private label brand but in Canada & Mexico. Those listings are created very poorly with clear mistakes and violations of Amazon’s policies. In consequence of that, your account & listings are being frozen in America. If you notice anyone creating a listing in Canada or Mexico and it wasn’t you, address it immediately. Otherwise, your Amazon account / listings may become deactivated.

Hackers & Hijackers Manipulating Canada Listings Causing U.S. ASIN Suspensions

One of the latest things we are seeing is that hijackers are taking your branded item/s and then creating a new listing in Canada. However, instead of selling your product as a properly set up and violation-free listing, they’re creating it to essentially take your listing down. Sellers are adding in the names of drugs, they’re adding in profanity, and they’re putting prohibited content in the listing itself. That listing gets taken down in Canada, and then guess what? Your listing in the United States goes down as well.

Amazon is finally doing something for seller versus seller tricks.

When you have a complaint against another seller, Amazon.com’s reporting page has been (historically) practically useless. But good news – Amazon applied more resources to their complaint system. If your listings were taken advantage of or if competitors left awful reviews about your products, Amazon’s seller vs seller reporting system is getting better for you to report this type of behavior.

Amazon’s Terms of Service for Sellers: Paragraph 7B: Seller vs. Seller Disputes

If any sort of dispute arises between You vs. Seller or You vs. Buyer, each participant releases Amazon of all liability. This includes any claims, demands, and damages of every kind, known and unknown, suspected and unsuspected. Paragraph 7B makes it clear that Amazon is not involved in any of your transactions. They only serve as a platform to make the transactions possible. In other words, you’re on your own.

Seller vs. Seller IP Complaints against Drop Shippers

Beware of other drop shippers making false complaints against you as a drop shipper. If you have been falsely accused of delivering / selling counterfeit products, you have rights. You have ‘defamation per se’ as an argument to negotiate a retraction of the complaint against you. This is only if you’ve been wrongfully accused. As a seller who’s gone down because of a false counterfeit complaint, consider making a claim against whoever made the baseless complaint.

Please do not make false complaints against your competitors. It’s not the way to go. You’re opening yourself up to your account being shut down. Only use it when there are significant seller vs. seller attacks on your brand, listings, or account.

Our team can help you get back to selling on Amazon if you’re suspended. We write the most persuasive plans of action in the world because we know the arguments that win for reinstating suspended Amazon listings. Helping AMZ sellers is what we do.

Our team works together so that you can rest assured that whatever arguments are working currently for that week, that’s what’s being built into your plan of action. We stay current on Amazon trends and report breaking news on all seller topics.

5 star recommendation to Amazon Seller's Lawyer. I contacted Amazon Sellers Lawyer about an email received from Amazon about an issue with one of my listings. I dealt with Chistopher Tuomey who was very on top of the issue. He took his time to understand my issue with Amazon and he replied instantly to all of my questions and emails. I will definitely use Amazon Sellers Lawyer in the future if needed. I hope that I won't need to contact them again but I will keep them in mind if I ever have another problem.
Sara P
16:14 24 Aug 21
5 star recommendation to Amazon Seller's Lawyer. I contacted Amazon Sellers Lawyer about an email received from Amazon about an issue with one of my listings. I dealt with Saluja who was very on the top of the issue. He took his time to understand my issue with Amazon and he replied instantly to all of my questions and emails. I will definitely use Amazon Sellers Lawyer in the future if needed. I hope that I won't need to contact them again but I will keep them in mind if I ever have another problem.
Patrick P.
02:13 24 Aug 21
We contacted Rosenbaum Famularo & Segall to help us on an IP matter on Amazon. David and Yasmine immediately understood our issue and helped us negotiate a successful settlement agreement, secure a retraction from the opposing party and finally get our listing reactivated, all under a very tight deadline. They were with us throughout the process, promptly and expertly responding to all our questions and inquiries. Can’t recommend the firm highly enough for matters concerning Amazon. You’re in excellent hands with Rosenbaum Famularo & Segall!
PPP
16:04 15 Aug 21
I reached out to Rosenbaum Famularo after receiving an Amazon notice regarding authenticity of some of the products I was selling. I was connected with Jacques Lavaud who very quickly got in touch with me. After explaining my situation, they asked for supporting documents and began drafting my appeal. After submitting my appeal, I was quickly reinstated and able to resume selling the brand in question. At the time of the first notice from Amazon I had contacted another company who specialized in this type of issue, and they declined to take my case as they didn’t think they could help me. Thank you Jacques / Rosenbaum Famularo !
Kyle B.
03:26 09 Aug 21
Called with a question about Amazon private labelling and how to trademark a product and was blown away by the value and quality of information offered, even by a free and quick phone consultation.
Brandon J.
15:10 25 Jun 21
Before I Call the law firm and talked to Nicole Goldberg who recommended Anthony Zhang as my paralegal, I was spending three days ( the longest three days of my life) trying to figure out what to do with a copyright infringement complain by another seller. My listings was removed and I had inventory at the warehouse and more at the making. You get the picture! it was not a good experience for me! I was lost and needed help.Nicole calmed me down the minute she answered the phone. She helped me to get through all the paperwork smoothly so my case could be looked at by a paralegal. My case was ready in less than 2 days!!Anthony Zhang was patient and knowledgeable. By just one letter to the other seller. He got them to agree to retract their false copyright complains. The timing was impeccable. It's almost like Anthony mapped out what will happen every step of the way. He also zoomed me to get into my Amazon account. He knew exactly where to get the information he needed to move forward with the case. At one point, he even get me on a three way phone call with Amazon support. His goal is to get my listings activated. It was very clear that he was working at my best interest. I wouldn't get this far with getting my listings reinstated if Anthony did not guide me every step of the way.Don't just watch your listings get removed by Amazon and let other sellers take your business down. Now you know them, you don't have to feel lost and helpless like how I felt in that three days. Talk to Nicole Goldberg and see if you got a case. Have Anthony Zhang work with you. You will learn so much from him... Two thumbs up for the personalized service!!! My listings are back up and I am a happy seller!!!
story 。
04:20 19 Jun 21
I had an issue with one of our top preforming products on Amazon and the listing was removed before we had a chance to edit our description to address the problem. This happened at 6.14pm on a Saturday night.After researching I decided to call Amazon Sellers Lawyer as I knew they would take my call and they did! Their response was so professional! I was advised as to what information I need to gather and the steps I needed to take to move forward.After providing the information my case was assigned to Anthony Zhang a paralegal at Amazon Sellers Lawyer. Now this guy knew his stuff! He even spent time researching the product to find technical terms that were missing from the product description! After Anthony’s deep dive he responded with a comprehensive review that simply blew me away! This was no template, but a proper well thought out appeal by a person who clearly excels in his field! Anthony prepared everything for our appeal, even the file sizes were carefully resized to within Amazon’s recommendations. Everything was prepared for us along with detailed instruction on how we should submit the appeal.Once the appeal was submitted, I waited for Amazon’s response. In just over 2 hours we received an email from Amazon “We reviewed the information you provided and decided that you may continue to offer these items on Amazon”. This was fantastic news!Even though Amazon approved our appeal we had an issue with our stock being stuck in stranded inventory. After contacting Anthony again he immediately came back with a response and asked me to open a case with Amazon seller support and upload the information he provided. With Amazon being Amazon, the case was opened and closed without anyone really understanding the issue at hand. Again, I contacted Anthony and he immediately responded and advised as to the wording we should use to move the case to the appropriate Amazon team. This worked and our stock was now live and selling again!There was a time difference between the UK and New York, but this did not impact our communication which was outstanding from start to finish. Anthony would call at a time that fitted in with UK working times which made communication so much easier. All in all, our experience with Amazon Sellers Lawyer and Anthony Zhang has been truly outstanding! Anthony is amazing! I would not hesitate to recommend and will be 100% using their services in the future.Thank you so Much!
Jonathon K.
18:45 12 Apr 21
Marisol is amazing!! super nice, very professional on the issue suspended ASIN inauthentic, also emphathetic. i am very satisfied and found this firm trustworthy. Just opened a retainer. again thank you Marisol.
jackie Y.
06:33 06 Apr 21
The entire team has blown me away with how helpful they are even before receiving a retainer. Jenn MacDonald is especially amazing, she is easy to reach and knows everything about Amazon selling and what the law firm can do for me to protect my account and my products from infringement. I seriously feel like I'm not alone navigating the scary waters of selling online now and their fees are so reasonable. Thank you guys, so excited to partner with you. 🙂
BG
21:28 22 Mar 21