How We Won an Inauthentic ASIN Suspension with Retail Receipts

Recently, we had a client who received an inauthentic ASIN suspension. They were sourcing their products directly from Marshalls and had receipts for the shoes that they were selling on Amazon.

Our client received inauthentic complaints for 4 ASINs.

On Amazon, ‘inauthentic’ means that the product is not as the customer expected.

The ASINs were all different brands of shoes that were sold at Marshalls. Amazon will accept retail receipts, but they need to be sufficiently detailed. Amazon wasn’t able to verify the products on the receipt, as the receipts simply stated ‘men’s shoes’, so they weren’t able to identify the specific ASINs.

Many suppliers are willing to work to help their customers’ business; make sure yours is willing to work with you.

Since the ASINs were already taken down, we had to call up the Marshall’s where our client sourced the products from and get approval from one of the representatives that our client did in fact source the products from their store.

AMAZON SELLERS LAWYER SUCCESS

We were able to explain this to Amazon by drafting an appeal, and ultimately the account was reinstated.

We go the extra mile to help sellers.

For help with an inauthentic ASIN suspension, call or email us for a free consultation: 1-877-9-SELLER / CJ@AmazonSellersLawyer.com

GET HELP NOW: The law firm of Rosenbaum Famularo, PC is required by law to assure you 100% confidentiality. We protect your privacy under the Attorney-Client Privilege.

Latest Posts

CJ Rosenbaum Client Champion 2019

Contact Amazon Sellers Lawyer

SUBMIT A CASE

Email: CJ@AmazonSellersLawyer.com

Phone: 1-877-9-Seller

100 W. Park Ave. Long Beach, NY 11561

Attorney Advertising

The information provided on this website is not intended to be legal advice and does not create an attorney/client relationship. Internet subscribers are advised not to take any action based upon the material in this website without first consulting C.J. Rosenbaum or other legal counsel. We are not responsible for the accuracy of any information contained on any sites linked to ours. This website may be considered lawyer advertising by the State of New York.

Amazon Sellers Lawyer
Long Beach, NY 11561
Phone: 1-877-9-Seller