How Amazon Sellers Can Win Account Reinstatements for Dropshipping Violations
Chris – Hi, my name is Christopher and I’m a paralegal at Amazon Sellers Lawyer. I’d like to take the opportunity today to introduce you to our newest paralegal, Aidan.
Aidan – My name is Aidan and I’m a new paralegal here at Amazon Sellers Lawyer. What I’ve learned is that there’s a difference between compliant and non-compliant drop shipping.
So compliant dropshipping is when a seller sources of product before it is sold and then ships to the customer. So the seller has to identify themselves as the seller of the product and they have to handle all of the returns.
Non-compliant dropshipping is when the seller buys a product from a big box store and ships it directly to the customer in that store’s packaging, for example, a Walmart box with receipts included. Another thing that I learned is the importance of the voice of the customer report to sellers that helps show specific complaints to Amazon sellers. Another thing that I learned is Amazon’s definitions of inauthentic and counterfeit items.
Chris – In Aidan’s brief time here, she’s already picked up a really big win. Can you tell us a little about this case?
Aidan – So my win was a 72-hour dropshipping case and our client didn’t realize that she was illegally dropshipping at the time and she was able to get her account reinstated after one appeal.
Chris – So what did the appeal focus on?
Aidan – The appeal focused on future adherence to Amazon’s policies.
For more information on dropshipping violations on Amazon, see below: