Sellers Facing Baseless Complaints from Amazon for ABH Pharma & Vitamonk HMB Products
Long Beach, NY, USA – Rosenbaum Famularo, PC, law firm behind AmazonSellersLawyer.com is reinstating AMZ sellers whose accounts and listings have wrongfully been accused by Amazon’s automated system of selling FDA-recalled ABH Pharma & Vitamonk products when they never have.
Rather than carefully specifying which brands were subject to the recall, ABH issued a recall naming nearly 900 brands, many of which never even used ABH as a manufacturer or are otherwise completely disassociated with the recall.
Making matters worse, Amazon has erroneously issued refunds to these customers directly from the sellers’ earned funds. We’ve seen sellers with damages exceeding $200,000 and those numbers continue to grow.
As a result, Amazon has suspended 100’s of listings improperly, and further, has notified customers that the products they purchased were subject to the recall, when they were not.
The intellectual property law firm of Rosenbaum Famularo, PC works to empower sellers when baseless complaints like this arrive on their account health page and suspend their accounts or listings on Amazon.
Due to the firm’s longstanding relationship with Amazon’s outside counsel, they have been able to escalate these matters to Amazon’s internal teams and stop the bleeding for their clients while the firm continues to resolve issue on sellers’ behalves.
To date, our law firm has helped a multitude of sellers restore their listings and has directed Amazon to cease issuing refunds to consumers.
ABH NATURE’S PRODUCTS, INC, ABH PHARMA, INC., and STOCKNUTRA.COM, INC. Issues Nationwide Recall of All Lots of Dietary Supplement Products
This is to inform you that ABH NATURE’S PRODUCTS, INC, ABH PHARMA, INC., and STOCKNUTRA.COM, INC. (the “COMPANIES”) is conducting a nationwide recall of ALL lots of its dietary supplement products pursuant to a Consent Decree entered by the U.S. District Court for the Eastern District of New York. This recall applies to all dietary supplement products manufactured and sold between January 2013 – November 2019 and all lots of products are included in this recall.
These products are being recalled after an FDA inspection found significant violations of current good manufacturing practice regulations. Manufacturing practices that are not in adequate control represent the possibility of risk being introduced into the manufacturing process resulting in finished supplement products with decreased identity, purity, strength and composition.
To date, there have been no reported illnesses or injuries as a result of this situation.
The COMPANIES contract manufactured dietary supplements for other firms and did not sell products directly to consumers.
Consumers should check the attached list of companies who distributed the dietary supplements to determine if they have purchased a recalled product that needs to be returned or destroyed.
The COMPANIES are notifying its distributors and customers via email and is arranging for return of all recalled products. Wholesalers and distributors (direct customers of the COMPANIES) that have any dietary supplement products manufactured or packaged at the Edgewood, NY facility being recalled should contact a representative of the COMPANIES for instructions with regard to returning any remaining stock.
Rosenbaum Famularo, P.C., is a law firm based in Long Beach, New York that helps people and companies that sell products on Amazon.com and other Amazon websites around the world. The firm has staff in New York, and Shenzhen and Yiwu, China.