As we know, Amazon refunds an order as soon a customer initiates a return (and charges the seller immediately).
If a customer does not actually send the product back to FBA within 45 days, Amazon should reimburse the sum back to the seller.
However, this doesn’t always happen.
Your inventory can be lost or damaged by Amazon employees in the FBA warehouse. Normally, Amazon should either find the lost inventory, or reimburse you. Using the sellerboard Money Back Report, you will be able to find cases when products were damaged/lost and have neither been found nor reimbursed.
This report will help you to find such FBA errors, so you can claim your money through seller support.
Manually, such cases are quite difficult to track and often people lose hundreds of dollars on such returns, which weren’t reimbursed by Amazon. Now, using the Money Back report, you can track all cases of returns, damages or losses during a selected period, group them together, ask seller support to research and reimburse you the money.
sellerboard – is the most accurate profit analytics tool for Amazon sellers, Autoresponder and Money Back reports, from $19 per month!
In addition, register before the end of the week and get access to superscout for free!
Superscout is a:
– keyword tracker
– review tracker
– sales tracker
Use this link to register – http://bit.ly/2UMCVGi and get 2 months of free access to all of sellerboard’s tools (autoresponder, profitability analytics, and money back reports).
More articles from sellerboard: How to sell 50 units in one day on Amazon and make losses: Paradoxical as it may seem, this is a real example when in 1 day, 50 units were sold, but profit was kept negative. The reason is Amazon Storage fees. Read more.