If you’re an Amazon seller and your plans of action, appeals, or Bezos escalations have hit a dead end, sometimes arbitration could be a way of getting a suspended seller account back.
The reason I say that arbitration might be a useful tool to get your account back? Well, that’s because it’s virtually impossible to get an arbitrator to order Amazon to reinstate your account. Arbitrators generally will not order one private entity to do business with another. And that’s exactly what Amazon is. It’s a private entity. But during the arbitration process, we resolve many, many cases. And those resolutions will often include getting your accounts back.
What happens when you file for arbitration is that your entire case goes to a very high level set of teams. One team is at Amazon’s outside counsel. The other team is within Amazon. Those are the people that Amazon’s lawyers work with. We’ve seen many cases where until you get to these higher levels with Amazon, just by going through the arbitration process, getting new fresh eyes on your issues, this will often result in resolutions where reinstatement is granted. And then your money and your inventory gets released.
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For many Amazon sellers, arbitration can be a useful process. If you have had your funds frozen by Amazon, are dealing with an inventory issue, or are looking to reinstate your Amazon sellers account from suspension, arbitration is a necessary next step. Thankfully, our talented team of attorneys can help you figure out what your plan of attack should be in arbitration.