Amazon’s New Terms of Service for Sellers: Paragraph 7B: Disputes
Amazon is one of the biggest online selling platforms. They deal with millions of transactions daily. Thus, disputes among parties involved in these transactions can never really be prevented.
This section basically states that if any sort of dispute arises between more than one participant (Seller A vs. Seller B, or Seller vs. Buyer), each participant releases Amazon of all liability.
Paragraph 7B of the new Terms of Service (TOS) releases Amazon from these disputes:
BECAUSE AMAZON IS NOT INVOLVED IN TRANSACTIONS BETWEEN CUSTOMERS AND SELLERS OR OTHER PARTICIPANT DEALINGS, IF A DISPUTE ARISES BETWEEN ONE OR MORE PARTICIPANTS, EACH PARTICIPANT RELEASES AMAZON (AND ITS AGENTS AND EMPLOYEES) FROM CLAIMS, DEMANDS, AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.
As per this provision, if any sort of dispute arises between more than one participant, each one releases Amazon of all liability. That includes any claims, demands, and damages of every kind, known and unknown, suspected and unsuspected.
In general, Paragraph 7B makes it clear that Amazon is not involved in any of the transactions. They only serve as a platform to make the transactions possible. If there is any sort of dispute among the involved parties, it will remain only between them. Amazon will never be held liable for those disputes.
There are various types of disputes that may arise depending on the transaction. Some of these disputes include copyright infringement, product liability, etc. For example, if one of your buyers were injured while using your product and they decide to file a lawsuit for personal injuries, Amazon will not be held liable. By agreeing to the Amazon Terms of Service (TOS), you are required to release Amazon from any such claim.
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Make sure you watch all of our videos regarding the loopholes Amazon created in the new TOS.