Amazon Sellers: Tips on Surviving Amazon’s Spike in Returns this Q4 Holiday Christmas Season

Amazon sellers, it’s all about how to handle returns after Christmas. I’m going to be talking to you about refunds.

So after Christmas there’s going to be millions and millions of consumers who will return products. They’re going to go back to Amazon’s FBA warehouse, you have to accept them, and I want to make sure that you are processing the returns, and more importantly, processing the refund as quickly as possible.

If you don’t process the refunds fast enough your ODR rate could easily go over that 1% threshold.

The spike in returns will affect it as well, but I do believe that the failure to refund consumers money fast enough will have more of a detrimental effect than the simple returns themselves. Amazon is aware that returns spike. Amazon is also aware that returns are going to spike even more this year since the period of time for returns has been expanded. But make sure you are on top of your refunds as much as possible.

You can’t really affect the returns, you can control how quickly you do your refunds. And hopefully this video will at least save some sellers the pain of getting suspended on Amazon. Thanks again for watching. Watch the returns, get your refunds done as quickly as possible.

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For more information on Amazon returns:

Amazon returns at Kohls, Fair pricing policy violations, Intellectual property rights complaints.

How to handle customer returns as a third party Amazon seller

How Can Amazon Sellers Handle Amazon Returns?

Amazon Sellers Webinar: eCommerce Returns Management with Eytan Wiener of TradePort

Partnering Up With Kohl’s for Amazon Customer Returns