Amazon Sellers’ News 12/16/19: Suspending Amz Listings for Restricted Products, Violating Code of Conduct, and Patent Issues
Multiple sellers have come to us to tell us about their issue with either their account or listing being suspended for Amazon believing their products to contain ingredients that are on the restricted page.
From dog treats to candies containing hemp oil, VSA states that CBD products, full-spectrum hemp oil products, and rich hemp oil are ingredients that will get your listing and possibly your account suspended. There are slight differences in the makeup of these ingredients and they’re vastly different in what their effects are on a person. So, it’s justified why Amazon would want to be careful. But if you can prove through a lab analysis or some other way to show them the ingredients in your product, this is going to be your best chance at getting either your account or your listing back. With this in mind, please be careful of how you list your products on Amazon because minor little things can get your account or your listing suspended.
We’ve seen sellers violating codes of conduct.
If you receive this, you could possibly be doing any of the following: continuously violating policies Amazon has, you could have a high intellectual property complaint number on your account, even something like feedback review manipulation where you’re having somebody leave feedback for you where you shouldn’t. Now, if any of these things sound like things that are happening to you or some things that you have on your account, we’re just saying, be honest about what could be at fault with your account. This is going to be the best way to get back online.
Sellers buying items from China and trying to get into the market of having patentable items that are theirs.
These sellers are not doing their full research, their full due diligence, to make sure that there are no other patents out there on these products because once sellers buy these products and list them on Amazon, we’ve been seeing a rise in intellectual property complaints, particularly patents, on certain items. So, with this in mind, we just want to say, be careful what you do. Do your due diligence, hire a patent attorney to make sure your goods are 100% your own and you won’t run into this problem.