Amazon Sellers’ News 10/30/19: Related Account Suspensions Increase, Restricted Product Violations & Amazon Requesting Invoices
We are seeing an increase in related account suspensions.
One thing I would say, if you have a related account suspension, it is always best to appeal for the original account that was opened. To ask Amazon to close the second account, ask Amazon to sell on the first account and be apologetic. It always works out to kind of explain what happened, what made you open a second account and just ask for another chance to sell on the Amazon platform.
We are seeing an increase in restricted product violations where the product is not actually restricted, but the terms that are used on the detail page, Amazon is confusing them and then flagging the product.
We had a client who used the terms ‘play money’ in his detail page and was flagged for imitating currency. So just be very mindful of the terms that you are putting on your products. These words that you are using could be mistaken by Amazon’s bots and then you are flagged. It is always important to make sure that you are addressing these violations with Amazon, even if it’s just the term and not the product itself that’s restricted.
The last thing I’d like to go over is the increase in invoice requests that we are seeing from Amazon.
When it comes to intellectual property violations, restricted products, inauthentic, any products that you haven’t even sold, Amazon is cracking down on the invoice requests, probably because we are getting closer to the holidays. Sam’s Club is one source that you may want to suggest sourcing your products from this year. You can receive a sales summary, which does not show the address that the product’s being sent to.