AMAZON SELLERS LAWYER SUCCESS: Amazon Seller reinstated after a counterfeit complaint suspension.
Retail Arbitrage is when a person purchases a product from a retail store (either online or in-store), then resells it for a higher price and keeps the profit.
This particular case had to do with an Amazon seller whose account was suspended for an intellectual property complaint, specifically a counterfeit complaint.
Counterfeit complaints are a type of trademark complaint. Most counterfeit complaints are baseless; most sellers do not sell counterfeit goods. If you are selling genuine products, there is likely no basis for the complaint.
This seller sourced her products from various retail locations, such as Home Goods. Our client sold a variety of truffles; these specific products were from the brand Truffle Hunter.
Truffle Hunter issued a counterfeit complaint against our client. Fortunately, our client was savvy enough to delete the listings for these products and agreed to no longer sell them.
We conveyed this information to the complainant, who in turn, retracted the counterfeit complaint. We drafted our appeal to notice-dispute and the seller was able to convey to Amazon that she had resolved the issue on her own.
Our client agreed to practice sourcing only from wholesale distributors and provide proof of authenticity with sufficient details for Amazon to track and contact the supplier.
Our client’s suspended Amazon account is now reinstated.
For help getting a suspended Amz account reinstated, contact us: 1- 877-9-SELLER.
We provide FREE consultations for sellers all over the world. Everything you discuss with us is confidential. Because we are a law firm, you get the benefit of the Attorney-Client privilege whether you hire us or not.