News for Sellers: arbitration, loans, generic products, removing UPCs

News for Sellers by CJ Rosenbaum

Amazon Sellers Fighting Back: taking Amazon to arbitration.

If Amazon refuses to reinstate your account, release your money, or give you back your inventory and you can’t resolve things with Plans of Action or by creating cases, every seller has the absolute right to take Amazon to binding arbitration.

Amazon Loans: seeking repayment from you personally.

If you are a seller with a corporation and Amazon approaches you and wants to loan you money, they’re doing it so you can build your business on Amazon. If you borrow money from Amazon, even though there is no personal guarantee, they will seek repayment from you personally. As an Amazon seller, you need to be aware that even if you only borrow money from Amazon, if you have a problem, they will most likely go after you personally, even without a personal guarantee.

Suspension Increase: generic products sold on Amazon’s branded listings.

We are seeing many sellers sourcing and buying products on Alibaba that are generic and then selling those products on listings that have brands on them. Even though it’s a very similar product, we are seeing a rise in Amazon suspending listings because they are selling a generic product on a generic listing. If you are taking generic products and selling them on a branded listing, you are putting yourself at risk of a listing suspension and quite possibly a full account suspension.

Removing UPC codes: risky business for sellers.

We have seen a few cases where third party sellers have removed UPC codes from products and are now selling them on Amazon. Because of this, consumers are noticing that the labels are not taken off that well and a complaint is then made. Even if the product is exactly the same or brand new, if you remove a UPC code, the consumer is receiving something different. If you remove a UPC code from the exact same product or brand new one, you are again risking a listing suspension or an account suspension.

Increase in Inauthentic / Infringing Notifications: dropshippers in particular.

Recently, there has been a dramatic increase in inauthentic and/or infringing notifications from Amazon to third party sellers. The pattern that we are seeing is that Amazon sellers, dropshippers in particular, will create a listing and then make that listing inactive, thinking they are safe until they can identify where they can source the product. Even though there are no units being sold, Amazon is sending out these notices that you may have an inauthentic or an infringement problem, wanting to see your invoices and receipts from where you sourced those products.

We have won several of these cases where the issue is that the seller won’t have these receipts because he or she is dropshipping. Amazon sellers, just be aware that if you receive a maybe inauthentic or a maybe infringement notification and want some advice, give us a call and we can walk you through it or handle it for you. The benefit of calling us is that we get to speak to you one-on-one.

If you need help, please call for a free consultation: 1-877-9-Seller.

GET HELP NOW: The law firm of Rosenbaum Famularo, PC is required by law to assure you 100% confidentiality. We protect your privacy under the Attorney-Client Privilege.

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Amazon Sellers Lawyer
Long Beach, NY 11561
Phone: 1-877-9-Seller