Amazon Account Suspensions – How to Appeal Trademark Infringement Claims & Win Reinstatement
Let’s say you get a trademark complaint against your Amazon seller account, and now your entire account is down for a product that’s really not that important to you. How are you supposed to handle it? How do we win these cases every day? That’s what I’m going to be talking about.
Before we get to it, I want to make sure that I’m going to see some of you in Las Vegas.
I’m flying in on August 21st. I’ll be speaking at the ASD Event, the Independent Retailer Association on the 22nd, 23rd and 24th. Then a couple of days to do nothing, but hang out with sellers. So please, if you want to hook up in Vegas, shoot me an email. We’ll arrange a time for a cup of coffee, a beer, to get together and talk about business.
Now, what I want to talk to you about now is a very common way to get your accounts back when you receive a trademark complaint for a product that’s not important to you.
First, you respond to whoever made the complaint and ask for a retraction.
Number two, you can always promise to stop selling the product. Maybe you need to get rid of some inventory, maybe you don’t, and that will satisfy many brands. Just sign a contract, “We will not sell this product anymore,” in exchange for them retracting the complaint in a very specific manner, and you will likely get your account back.