SUCCESS: AMZ account reinstatement for a seller who received a false counterfeit infringement suspension.
Recently, one of our clients was flagged for counterfeit infringement on the Amazon platform. He was accused of selling counterfeit products. We detailed to the rights owner that made the complaint that he wasn’t in fact, selling counterfeits. He was selling genuine products on pre-existing detail pages. One we detailed that to the complainant, he issued a retraction. However, that wasn’t enough. We had to detail everything in an appeal to Amazon. After a couple appeals, we were successful at getting this seller’s account reinstated.
If your account is deactivated because of an infringement suspension, call for a free consultation: 1-877-9-SELLER.
For other posts about infringement, see below:
- Amazon’s New Terms of Service for Sellers: Paragraph 7: Warranty of Non-Infringement
- Amazon Sellers’ Lawyer Success: Retraction on Copyright Infringement Claim
- AMAZON SELLERS LAWYER SUCCESS: Multiple Trademark Infringement Complaints Resolved
- After showing them the error of their ways, the complainant instantly retracted their complaint.