7 best issues for taking Amazon to arbitration: Issues that arise for sellers, Resolving disputes through arbitration.
As we get started on today’s content, I want you to first think about something that you accomplished, a goal that you set for yourself, that you hit, you succeeded, because I believe that sets the stage for your entire day.. I listen to great speakers such as Grant Cardone and other speakers out there, they always say, start your day with a success and that’ll set the stage for your entire day. So do that..
What we’re talking about today are the 7 best issues for taking Amazon to arbitration.
I’m going to list them first, and then we’re going to get into each one separately. So I’m not burying you in content all at once. And if you have any questions about any of the seven best issues to take Amazon, to arbitration, scroll down and leave a question. I’ll get back to you as soon as possible.
You also need to know who runs our arbitration practice against Amazon.
This is Rob Segall. He is my partner and he is just an incredible lawyer and an incredible friend. Here is his right hand. Ashley DePinto, who is also an outrageously remarkable person, a professional, a paralegal. I’m so blessed to count these people among my colleagues and my friends over the years, we’ve been working together.
So here are the top seven best issues where if you can’t resolve it, you take Amazon to arbitration and you take the decision-making right out of Amazon’s hands.
1 – destroyed / disposed inventory.
Amazon does not actually destroy much inventory from what we’ve learned, they sell it. They sell it themselves. They sell through the liquidation in arms, so destroyed inventory is the same thing as disposed inventory. I can’t tell you how many sellers that we speak to every single month, where Amazon has claimed to dispose of their inventory, but they’re disposable by selling it in the marketplace and even on amazon.com
2 – withheld funds.
When your products are 100% not counterfeit. So if Amazon thing can keep your money, keep your money from you, steal your money and you weren’t selling counterfeit items. That’s a great issue to take Amazon to arbitration over
3 – hijacked listings.
This causes an account suspension and the loss of sales. Often by taking Amazon to arbitration, you’re taking your issue to a much higher level team – Amazon’s outside counsel, and the teams that Amazon’s outside council works with. So if your listing has been hijacked and you can’t resolve it, this is a great case to take Amazon to arbitration.
4 – hacked accounts.
Where your bank was changed and your money was sent someplace else. If you have brand registry and someone hacked into it and changed your listings, or is really stealing your intellectual property, these are great cases. Take Amazon to arbitration.
5 – vendor central dispute.
We learned a tremendous amount about Amazon refusing to pay for inventory yet continuously ordering it. You as an Amazon vendor think, of course they’re going to eventually pay you, but sometimes they don’t. So if Amazon owes you tens of thousands, hundreds of thousands, we even had a case where Amazon owed $2 million. If you’re an Amazon vendor and Amazon has refused to pay for your goods and yet continue to sell them, those are good cases. Take Amazon to arbitration.
6 – Amazon made the wrong decision & should have reinstated you.
You weren’t violating anyone’s IP rights. If Amazon staff simply made bad decisions, then filing for arbitration is a pretty good mechanism because you’re going to get another set of eyes at Amazon to look at your issues.
7 – you have documented your problems with Amazon over and over and over again and they’re simply not reading arguments that are valid.
So these are the top seven issues that are just great to take Amazon to arbitration for.