AMAZON SELLERS LAWYER SUCCESS: Recently, we had a client who received two Used Sold as New ASIN suspensions. The seller’s account was still open, but they had to comply with a plan of action. The client reached out and asked for our help. We went ahead and investigated the issue. We
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AMAZON SELLERS LAWYER SUCCESS: Recently, we had a selling team made up of a husband and wife whose seller fulfilled prime account was suspended on Amazon. They had the suspension twice in the past. This was the third time dealing with it… Their Amazon storefront is their livelihood. They generate their
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CJ Rosenbaum, Amazon Sellers Lawyer, sharing with you the latest news on all things Amazon. Breaking News for Amazon Sellers 5/16/19 1. New Types of Account Suspensions on Amazon: Multiple policy violations and seller misconduct. If you’ve received an account suspension due to either of these reasons, feel free to
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A seller was suspended from their Amazon account for 2 years. They tried several appeals, but nothing worked. Eventually, they contacted our law firm and we were able to reinstate their account with our first Plan of Action! Our client was selling generic products on a listing. For some reason,
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An Amazon seller selling on the Amazon European Union platform had a case which involved multiple intellectual property complaints. In this seller’s account, quite a few ASINs received infringement complaints, so being a little overwhelmed, our client reached out asking us to send a request for a retraction to the
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Intellectual property complaints are often the result of a rights owner filing a specific complaint with Amazon. We had a seller whose listing was blocked after it became reinstated. What happened was that their listing was suspended due to intellectual property complaints, which were resolved. After appealing, Amazon said that the
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Our law firm has been reinstating Amazon seller accounts for years with our winning Plans of Action. We’re extremely well-versed on a variety of issues pertaining to Amazon, including but not limited to: Arbitration Against Amazon Account / ASIN Suspensions Inauthentic Complaints 72 Hour Performance Notifications Trademark Complaints USPTO Submissions
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Recently, we had a client who received an inauthentic ASIN suspension. They were sourcing their products directly from Marshalls and had receipts for the shoes that they were selling on Amazon. Our client received inauthentic complaints for 4 ASINs. On Amazon, ‘inauthentic’ means that the product is not as the
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Another great win for the Rosenbaum Famularo, PC team! In this Used Sold as New packaging suspension case, the products sold were being labelled as: “Not as Advertised; Damaged, Defective; Missing/Incomplete Items Received.” Amazon Packaging Issue Reinstated with Amazon Sellers Lawyer We review a variety of metrics and parts of
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Lots of sellers have been coming to us recently with 72 Hour Performance Notifications. These notices usually have to do with intellectual property complaints that are on your Amazon account. Oftentimes, when you have a suspended ASIN reinstated that resulted from an intellectual property complaint, it will remain on your
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Plans of Action for Intellectual Property Complaints We currently had 2 sellers who received 72 Hour Amazon Suspension Notices stating that their accounts would be suspended in 72 hours unless Amazon received a Plan of Action for the intellectual property complaints on their accounts. Both of the sellers had 18
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Amazon sellers receive account suspensions for intellectual property violations all of the time, and most of them are not nefarious. Often times, an uninformed Amazon seller can violate intellectual property unknowingly. It makes no difference to Amazon; the company expects its sellers to be well versed in the law. So
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Recently, we had a seller come to us with a suspension for their Seller Fulfilled Prime eligibility privileges. This case required a keen attention to detail.. Trying to venture out and grow his business, the seller had just opened a second facility. It turned out that the facility was under-staffed
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We had a client who created a listing for his own trademarked item. His product was similar to another brand and product, so he wrote the brand name into his listing. He got a Performance Notification from Amazon stating that his listing infringed upon the trademark rights of a rights
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We recently helped a seller get their account back after reaching out to us via our chat system. They were dealing with 2 issues: an inauthentic suspension and a used sold as new complaint, both of which we deal with on a regular basis. AMAZON SELLERS LAWYER SUCCESS He had
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If you have been selling on Amazon, you are already aware that you don’t get a heads-up before a possible suspension occurs. For instance, they can give you a blank inauthentic suspension, not letting you know what the exact problem is. If you’re suffering from an inauthentic suspension, our team has
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In this case, the Amazon seller was large and advanced, including 21 staff other than himself. It was important that we got this account back up and running because about 70 to 100 Americans relied on this account for their livelihood. This advanced seller was suspended from Amazon due to
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AMAZON SELLERS LAWYER SUCCESS One of our clients was selling a chemical product which violated Amazon’s rules on Environmental Protection Agency (EPA) policies for labeling requirements. We did quite a bit of research and from our view, they met all the EPA labeling requirements. When the seller first contacted us,
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How we beat a major NFL team when it asserted baseless counterfeit complaints against an Amazon seller. An NFL franchise was trying to enforce their distribution rights. They sold products directly to the individual that we represented. This individual had receipts and invoices purchased directly from the rights owner. Our
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One of our clients was an Amazon seller seeking help to analyze and write a Plan of action. She was an elderly woman selling garden seeds and had no employees working with her. She was suspended due to late shipments because of a software she was using that was malfunctioning.
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This particular Amazon seller had his account suspended for baseless intellectual property rights complaints. He received counterfeit complaints for approximately 8 ASINs. We spoke with him and learned that he had no invoices in his possession because he never sold these products at all. We reviewed his account and found
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