Amazon Seller Suspensions and Appeals
A suspended account brings an Amazon seller’s entire operation to a halt. Account suspensions on Amazon are extremely common, due largely in part to Amazon’s strict adherence to customer obsession, a strategy outlined in their main principles. If the Amazon team believes that, for any reason, your selling procedures are not maintaining this standard, you may wake up one day to a suspension notice.
As an Amazon seller, it’s important to maintain the standards required to sell on Amazon.com. Yet, account suspensions happen all the time due to minor issues, whether it is because of an invalid buyer complaint, a shipping delay that’s out of your hands, or even a trivial miscommunication in your item details.
Amazon’s dedication to top quality customer service leaves the sellers hanging in far too many cases. This is where the Amazon Sellers’ Lawyer team comes in – with a unique mix of talent, a strong knowledge of Amazon culture, and all the right experience to back it up, our team caters to Amazon sellers who have been suspended for any reason, offering a valuable weapon to avoid being left at the mercy of seller performance.
Get Your Amazon Seller Account Reinstated
With Amazon Sellers’ Lawyer, sellers now have an attorney on their side who understands the frustration when you see that dreaded message on your seller dashboard:
“Your Amazon selling privileges have been removed. To sell on Amazon.com, please provide a detailed plan of action on how you will address these issues.”
A suspended account brings an Amazon seller’s entire business down. Being barred from selling on Amazon is detrimental enough – but to top it off, Amazon will refuse to release your funds while your account is suspended. Regardless of the transaction in question or issue that brought on the suspension, Amazon will hold all of the funds in your seller account balance. Is this fair? Absolutely not.
Of course, Amazon wants to maintain flawless customer service for all of their customers – their core principles state this explicitly. But what about the sellers? Running an e-commerce business should not be a constant risk – but when you sell on Amazon, unfortunately, that’s exactly what it is.
Amazon Suspension Appeal Plans: A Legal Approach
Amazon Sellers’ Lawyer is a law firm that provides a licensed attorney who specializes in sellers’ rights to help address Amazon suspensions from a legal perspective. Our firm works with sellers to get their accounts reinstated, providing strategic appeal plans that cover every detail of Amazon’s extensive requirements for reinstatement.
Our strategy involves a thorough initial investigation of your account by our seasoned analysts, followed by a comprehensive report that clearly outlines the main issues for you. After we examine your account, we will immediately draft an appeal plan for you that covers every angle of the suspension.
Here is a short breakdown of the basic process we follow when it comes to account reinstatement:
- Investigate your Seller Performance, customer metrics and alleged policy violations that caused the suspension and analyze these factors to develop a plan of action
- Write an Appeal Plan that covers all Amazon’s requirements for account reinstatement, using the power of the law to defend your seller rights
- Address Buyer Complaints and Negative Feedback to boost your seller performance and prevent account suspensions in the future
- Seek Lost Profits due to buyer complaints and negative feedback
The ASL Team
As a Law Firm, Amazon Sellers’ Lawyer provides a unique benefit for Amazon sellers who seek our services. With the ASL team, suspended sellers get the benefit of 100% confidentiality – all of the information you disclose is protected under the attorney client privilege.
In addition to the benefit of having a licensed attorney on your side to help you get your Amazon account reinstated, our clients have the advantage of working with our knowledgeable Account Analysts. Our analysts provide a unique set of skills and the experience necessary to develop the right strategy for any particular account.
Our account analyst team includes former Amazon sellers who know how it feels when you’re dealing with an account suspension – you shouldn’t have to battle with Amazon to access the money you earned.
With unparalleled experience in both law and e-commerce, the Amazon Sellers’ Lawyer team is a dynamic firm that has the ability to approach your Amazon suspension case from every angle.
What Do Your Services Cost?
Our Amazon suspension services are developed with a customized strategy for each individual client. Since every suspension case is unique, our rates vary depending upon your individual situation and the complexity of your case. Please contact us about your Amazon suspension to find out what the cost will be.
How Long Does it Take to Write an Appeal?
Depending on the complexity of your account suspension and the number of issues that must be addressed, it takes our team approximately 1-3 days to write an appeal plan following the account analysis.
Can You Guarantee Reinstatement?
When it comes to suspensions, Amazon.com has the final say. That means we aren’t able to offer any guarantees for reinstatement of your account.
Can I Write My Appeal Myself?
Of course. But without the right research on how to write an appeal, the skills necessary to write your appeal in “Amazon language”, and the experience our analysts have, your chances of getting reinstated are drastically lower. In addition, Amazon gives less consideration to suspended sellers who have already submitted an appeal and been denied. That means even one unsuccessful appeal will lower your chances of a successful reinstatement. By enlisting our services immediately upon receiving your notice of suspension, your chances of reinstatement are much better.
What Other Services Do You Offer?
In addition to account suspension and reinstatement services, the ASL team offers Account Monitoring services to safeguard your seller dashboard from the major issues that cause suspensions. We also provide Legal Reports and Consultations for other law firms who do not specialize in Amazon seller issues, but must assist clients who need help with an Amazon suspension.